Sk Samiur Rahman

@TK_HelpDesk It took a very delayed reply to get here, but thank you for the positive outcome. Email received! I hope this is a step toward faster, more customer-centric service in the future.

@sk_sami_7 Hello, our teams are currently working on the matter. You will be informed via e-mail as soon as possible. Have a great day. ^Atlas

We are proud to be named Türkiye’s Most Valuable Brand for the 9th consecutive time in the Brand Finance Report! We have increased our brand value by 27%, reaching USD 2.9 billion. With this achievement, we have further strengthened our position as Türkiye’s most valuable brand. We would like to thank all our colleagues for their dedication and our guests for their trust throughout this journey. brandirectory.com/reports/turkiye

@TurkishAirlines Still a great airline for food and in-flight service. However, scaling up and increasing routes isn't enough if quality drops. Customer service needs more honesty, and flight delays must be addressed. Hope they return to their previous great standards!

Our favorite theme. ✈️ #TurkishAirlines #IstanbulAirport

@TK_HelpDesk Finally, the airline accepted my valid digital signature terms & is proceeding with the refund. I appreciate this step and hope they improve their customer service with more honesty. The other dispute goes to @SHGM . Deleting past posts soon!

@sk_sami_7 Your complaint has been forwarded to the related departments. You will be contacted as sson as possible via e-mail. Thank you for contacting us, and have a nice day. ^Sarp

@TurkishAirlines @SHGM @EASA @EU_Consumer @euronews @POLITICOEurope @trt @BBCWorld @usatodaytravel @RTErdogan

@TurkishAirlines Wow, so many complaints flooded in just the last 24 hours. It’s definitely not just me their attitude is straight-up trash. Honestly, being absolute low-life scammers must run in their family blood, just a bunch of shameless crooks teaching each other the exact same dirty tricks.

Where chocolate leads, we'd happily follow. Happy World Chocolate Day.

@Saidineshpaka @TK_HelpDesk @TurkishAirlines These coward gutter filths don’t care; they will just keep repeating their PR posts because dishonesty runs in their blood. It's a massive internal and external syndicate. They deploy fake agents to fool you, pocket your money, and split the profits among themselves.

@TK_HelpDesk Stop playing PR games for the public. Internally backend team is just merging my feedback tickets & closing them out unresolved without responding to the main case. Your social media "monitoring" means nothing while my wallet remains at zero. Fix it internally. @TurkishAirlines

Severe service failure by @TurkishAirlines. 3 weeks BEFORE our May 26 flight, I submitted doctor certificates for my wife’s major accident. Frontline reps ignored corporate medical policy and let the date pass without resolution. Case #TK14536635 @TK_HelpDesk

@Saidineshpaka @TurkishAirlines @TK_HelpDesk Those cowards lie. It's an internal syndicate loop to pocket our money. Keep posting on social media pages and also take legal actions. @GoTurkiye @RTErdogan @a_uraloglu @SHGM @EASA @euronews @POLITICOEurope @BBCNews @CNN

@TurkishAirlines @TK_HelpDesk So this your professionality and daily routine.

@Saidineshpaka @TurkishAirlines @yustun Post screenshots of documented damages under their PR posts to unmask them and gather more sufferers, we need to unite! keep posting on various pages like: @GoTurkiye @RTErdogan @a_uraloglu @SHGM @EASA @euronews @POLITICOEurope @BBCNews @CNN

@TurkishAirlines Celebrating World Chocolate Day while leaving a bitter taste in your passengers' mouths. For 2+ months, you've locked my funds. Your backend team hides the delay by closing my tickets as "Completed" with zero resolution. Fix this nightmare. @yustun @TK_PressOffice

@TurkishAirlines Where documented damage claims lead, you happily run away. Stop hiding behind PR campaigns and copy-paste templates while your official support ghosts international passengers. Pay the damages. @SHGM @EASA @EU_Consumer @euronews @POLITICOEurope

@TurkishAirlines You talk about "feeling at home," but you completely ghost international travelers when things go wrong. Stop hiding behind PR templates and pay my documented damages. Your comment section proves I am not alone. @SHGM @TurkishAirlines @TK_HelpDesk @EU_Consumer @BBCWorld @dwnews

A new welcome takes flight. More connections, more privileges, and even more reasons to feel at home wherever you travel. ✈️ #TurkishAirlines

@MahinurOzdemir @RTErdogan As a traveler from Finland,it is shameful to see how @TurkishAirlines treats international passengers. Official support completely ghosts documented damage claims while templates hide internal negligence. Travelers deserve real accountability, not just PR. @RTErdogan @TK_HelpDesk

Cumhurbaşkanımız Sn. @RTErdogan’ın ev sahipliğinde gerçekleşen 36. NATO Devlet ve Hükûmet Başkanları Zirvesi’ne katılmak üzere ülkemize gelen Finlandiya Cumhurbaşkanı Sn. Alexander Stubb’ı karşıladık. Tarihi zirvenin, ülkemiz ve bölgemiz için hayırlara vesile olmasını diliyorum. @alexstubb #NATOsummit

@TK_HelpDesk Stop hiding behind empty scripts. Pay for my documented damages. You ghost my DMs because you cannot answer for the reality of your negligence. I will not stop until this is investigated. @adalet_bakanlik @SHGM @EASA @EU_Consumer @RTErdogan @a_uraloglu

@sk_sami_7 I understand the importance of your issue and our teams are committed to resolving it promptly. Our relevant teams will contact you most quickly. Thank you for your understanding and patience. ^Elif

@TK_HelpDesk Another copy-paste template, now from "Elif". Why do you completely ghost my DMs? Because a corrupt syndicate inside is pocketing the money and hiding behind scripts. Investigation is needed. @adalet_bakanlik @SHGM @EASA @EU_Consumer @RTErdogan @a_uraloglu

@GoTurkiye I trusted this @TurkishAirlines with my money, but when things went wrong, they completely ghosted my claims. Instead of helping, they let fake helpdesks target frustrated customers. International travelers deserve protection from this negligence. @TK_HelpDesk

Different countries. Different perspectives. One unforgettable city. 🎥 Here's what surprised international filmmakers most about Ankara. #GoTürkiye #GoAnkara #TeamOnTheRoad For more, follow: instagram.com/go__ankara

@TurkishAirlines @sport24live @SHGM I trusted this airline, but official support completely ghosted my claims. Instead of helping, they let fake helpdesks target frustrated customers for scams. I will continue sharing this nightmare across tourism and aviation circles. Travelers deserve to know the truth.

The match doesn't stop when your journey begins. ⚽✈️ From takeoff to touchdown, stay connected to every goal, every save, and every unforgettable moment, live on @sport24live #MySport24 #TurkishAirlines

@TK_HelpDesk That concludes it.I will post my story across tourism, politics, and aviation X pages to warn the public. You need to be unmasked.While official support ignore customers,scammers use your brand to steal data.I won't stop until this negligence is exposed to international travelers

Thank you for bringing this matter to our attention. I want to inform you that the account you mentioned is a fraudulent one and has no affiliation with Turkish Airlines. For your safety, I strongly advise you not to engage with such content or share any personal information online. We have reported this fraudulent account to the appropriate authorities. Please rest assured that we are committed to ensuring the safety and security of our customers. To stay updated and connect with us, please refer to our official social media accounts through the following link. Any accounts not listed there are not associated with our institution. Thank you once again for your awareness and cooperation. bitly.cx/C9Zlg ^Buse

@TK_HelpDesk @TK_HelpDesk You are continuing to lie. But I also suspect your other departments like finance/inquiry are dishonest and actively stealing the money; this looks like it could be a big syndicate.

@TK_HelpDesk @TK_HelpDesk Thank you for the reply. This confirmation proves that your actual customer service has never contacted me on Facebook, and I am still being completely ghosted by your team on Facebook regarding my official claims.

@TK_HelpDesk Can you please confirm if the account "HelpDesk Rep Russell" is an official representative? Since this Facebook account does not have a blue checkmark, I suspected it might be a scam attempt. If it is not, then no further communication was be made on Facebook. Please replay.

@sk_sami_7 I would like to inform you that we have already contacted you via Facebook. Kindly follow up on the matter through that platform. Thank you for your understanding. ^Deniz