Tracy O'Rourke

@GAMEdigital ordered a last laugh Fortnite bundle payed 5 pound for 48 hour delivery and still no goods arrived. Can’t speak to anybody to find out where my order is!Such poor customer service pls advise urgently!

@QComber84 @etihad @BBC_Travel Still no further forward despite being asked to share info. They keep saying we will be in touch if things change. I’ve asked for confirmation of what has changed between yesterday and today to give them the write to change their policy and nobody can answer me #shocking

@TOR1205 @etihad @BBC_Travel In exactly the same boat, shocking! Cant possibly travel against FCDO advice voiding our insurance with a 7 year old (we may have thought about it if just 2 of us) Happy to reschedule for next year but won’t even allow that. Awful customer service! Let us know if get anywhere.

@etihad So Etihad Airways refusing full refunds for flights after 15 May (ahead of upcoming school holidays) to Abu Dhabi as they claim it’s “safe to travel” despite the UK FCDO advising against all but essential travel #etihad #FCDOGovUK #SimonCalder #MartinSLewis @BBC_Travel

@EtihadHelp Sent in DM to you now. I look forward to hearing from you

@TOR1205 Please share your booking reference with us through the DM in order to check this further for you. Thanks, *Tony

@EtihadHelp This still does not address my issue. Were due to fly 25th May & the FCDO advise against all but essential travel. I therefore wish to cancel my flight as I can’t get insurance.I am not prepared to pay cancellation charges for a situation out of my control

We can totally understand all your concerns, and we can assure you that the safety of our guests and crew is our absolute priority. Should conditions change, we will act swiftly. Any customers affected by cancellations or significant schedule changes will be contacted directly, and full information will be available on spr.ly/6014BB0DEC. We will not operate flights where safety cannot be assured. *Sam

@etihad So Etihad Airways refusing full refunds for flights after 15 May (ahead of upcoming school holidays) to Abu Dhabi as they claim it’s “safe to travel” despite the UK FCDO advising against all but essential travel #etihad #FCDOGovUK #SimonCalder #MartinSLewis @BBC_Travel

Expanding along the Silk Road ✈️ We’ve launched a codeshare with Uzbekistan Airways, giving our guests single‑ticket access to 8 cities across Uzbekistan via Tashkent, alongside our new daily Abu Dhabi – Tashkent service from 9 August. More connectivity, more discovery across Central Asia. Read more: etihad.com/en-ae/news/eti…

@SteveGr27608598 @MamsterLynne @TNLUK Nor me - annoying as I don’t know my numbers to put them on in a shop 😡

@MamsterLynne @TNLUK Yes, I still cannot login through any means whatsoever, app, website, this is truly unacceptable

@TNLUK your app is still not working despite your claims to the contrary Neither is the website, via Google Edge or Safari 😡#NationalLottery

So today I tested positive on a lateral flow test but can’t get a PCR test unless I drive 70 miles to Monmouth - come on #government #CovidTesting #BorisJohnson what’s going on 😡

@SKECHERS_UK your customer services is disgusting. Ordered trainers on 16th November & I’m yet to see them. Contacted you 3 times now via email as there is no other way with absolutely no response from you. How am I supposed to chase my goods or get my money back #Disgusting

@marksandspencer It’s been sorted now thank you by means of a refund and my perseverance trying to get someone in your CS team.

@TOR1205 Hi Tracy, please can you DM some more details and pictures? If you can also let us know your order number, email and postal address? Many thanks, Donna.

@marksandspencer appalling quality of flowers received today by my mother in law for Mother’s Day & trying to speak to someone in CS is horrendous - very frustrating. Why is it ok to just disconnect my chat because your busy. Poor service all round

#bbcbignewyear Happy New Year! Missing all our family & friends but loving the show! Tracy & Danny, Worcestershire

@GavinWilliamson Why should my 10 yr old be put at risk because he’s in primary school? Why should teachers be put at risk teaching classes of 30? 12 months older & he’d be protected in the short term but hey Covid knows he’s 10 & in primary school so it will leave him alone - you’re deluded 😡

We have consistently said that education is a national priority, and we will continue to protect the futures of our young people in the face of the pandemic. gov.uk/government/spe…

@altaybasaran @SkyNews Absolutely agree - ridiculous decision which puts my 10 year old at risk - one more year & he would be in secondary school & protected for the short term 😡

BREAKING: Education Secretary Gavin Williamson says the planned return of secondary school and college pupils in exam years will be delayed until 11 January, with other students to follow a week later on 18 January. Latest here: trib.al/w5M0PNo

@GAMEdigital How load do I have to shout about an outstanding order before Game answer me - disgusting customer service. I will be joining others and taking it further. What modern day company doesn’t have telephone lines - so angry 😡

@GAMEdigital o/n 214955377 - where is it? Should have been here Thursday. Your customer service is disgusting - no contact numbers & no live chat as you refer to. Raised a ticket as you call it & you even ignore that. No shops open due to Covid so how do we contact you? 😡

@MarsSpady @GAMEdigital 😡

@TOR1205 @GAMEdigital Mines never even delivered. So I had to go to GameStop two cities away from my house

❗ The Cayo Perico Heist: Coming 15th December to GTA Online ❗ The biggest GTA Online adventure ever, introducing an all-new exotic Heist location, with a brand-new approach to Heist design 🆕

@GAMEHelps I spent 30 quid on a Fortnite last laugh bundle pack and still haven’t got it and you have failed to deliver and I can’t speak to anybody about my order!!!😡😡

@GAMEHelps my order was supposed to be here yesterday via RM tracked 48 but it’s still outstanding. Who do I contact to find out why please? O/No 214955377