Tata Play Fiber

@tsmitra Hi @tsmitra we dialed-in while you were away. Requesting you to share an alternate number and a suitable time to contact you so that we can resolve your query at earliest. - Amit

@tsmitra Hi @tsmitra we dialed-in while you were away. Requesting you to share an alternate number and a suitable time to contact you so that we can resolve your query at earliest. - Simran

@tataplayfiber Broadband Customer Id: C2400819162Ashima Mitra.Accnt termintd17th April 26. Till refund pending.Calls made, mails sent no result. Mail on 2.05.2026 said the amount will be refunded within 7 working days.” No refund. Against reputation ethics of Tata BusinessHouse

@shobhitkapoor @SadhnaniUm44060 Hi @shobhitkapoor, we tried to connect with you however call did not go through. On taking a closer look at concern reported, we would like to update you that your issue has been resolved. - Amit

Very disappointed with Tata Broadband service. Promised a Binge Box at the time of connection, but till now nothing has been provided. No response from customer support or executives despite repeated follow-ups. Poor customer experience and false commitments. #TataBroadband #TataPlayFiber #PoorService #CustomerExperience #FalsePromises #NoResponse

Ticket no : SR-5737309867 Nature of Ticket : Connectivity Related Creation Date & Time : 14-05-2026 17:58:47 marked as resolved my internet is not working now , i am facing frequent disconnections , issue with router since day 1 no one cares @tataplayfiber when will you fix?

@ssinghhub Hi @ssinghhub, as discussed would like to update you that your issue has been resolved. Do let us know if we can assist you with anything else. - Amit

@tataplayfiber SR-5747180014 is still unresolved. Tickets are being closed without my consent, only temporary fixes are done, and every new technician asks me to explain everything again. This repeated cycle is frustrating.

@Author_KC Hi @Author_KC, we would want to connect with you to understand your concern better. Kindly directly message or write us at care@tataplayfiber.com with your Registered Mobile Number or Customer ID and we will update you at earliest. - Amit

@tataplayfiber Very disappointed by your service! Extremely poor customer experience! Please share your Nodal Officer's email address.

@shobhitkapoor Hi @shobhitkapoor, we would want to connect with you to understand your concern better. Kindly directly message or write us at care@tataplayfiber.com with your Registered Mobile Number or Customer ID and we will update you at earliest. - Amit

@tataplayfiber Very disappointed with Tata Broadband service. Promised a Binge Box at the time of connection, but till now nothing has been provided. No response from customer support or executives despite repeated follow-ups. Poor customer experience and false commitments. #TataBroadband #TataPlayFiber #PoorService #CustomerExperience #FalsePromises #NoResponse

@Cryptoeztrader @JioCare @reliancejio @Airtel_Presence @BSNLCorporate @ACTFibernet @airtelindia Hi @Cryptoeztrader, We appreciate your interest in our services. But we are not offering services in your city. Our network expansion plans are ongoing, and we may extend our coverage in future. If any other help needed, call us on 1800 120 7777. Have a great day ahead! -Simran

@tataplayfiber @JioCare @reliancejio @Airtel_Presence @BSNLCorporate @ACTFibernet @airtelindia Thanks for your response. Checked the availability currently it's not available at my location.

5 days completed after payment +KYC for my Jio AirFiber connection,yet no installation or proper update from the team. Still hearing “approval pending” every day. Email support and toll-free support gives the same generic answer. Tracking ID:- NO0001DB3YB8 @JioCare @reliancejio

@Cryptoeztrader @JioCare @reliancejio @Airtel_Presence @BSNLCorporate @ACTFibernet @airtelindia Hi @Cryptoeztrader, we would like to connect with you. Please write to us at care@tataplayfiber.com and provide your full address, area pin code, and mobile number. Our team will reach out to you as soon as possible. - Simran

Any update @JioCare @reliancejio why you guy's testing the Costumer's patience. Any other wifi provider can install wifi at my address asap please. Humble request 🙏 It's very urgent 🙏 @Airtel_Presence @BSNLCorporate @ACTFibernet @Excitel_India @TataPlayFiber @airtelindia

@vijaymahawarjpr Hi @vijaymahawarjpr , as discussed we would like to update you that your issue has been resolved. Also, we have a note of your feedback and we will work towards it to deliver best in class experience. - Simran

@tataplayfiber Any idea how many weeks it will take to respond to this priority?

@tataplayfiber An issue was raised on 1st May & is still pending. Call centre reply is standard: “Escalated to highest level; will be resolved tomorrow”. Same reply for 5 days, 37 times. #C2400300351 Customer ID

@SadhnaniUm44060 Hi @SadhnaniUm44060, we would want to connect with you to understand your concern better. Kindly directly message or write us at care@tataplayfiber.com with your Registered Mobile Number or Customer ID and we will update you at earliest__Simran

@tataplayfiber i am unable to use my internet , i was facing disconnections for few seconds earlier to which your engineer said it would resolve in 1-2 days . now i do not have access to internet completely , i am unable to use the internet at all , router issues since day 1.

@i_m_PKumar @TataCompanies Hi @i_m_PKumar, Thanks for reaching out. We understand that this must be inconvenient. Please share your Customer ID or Registered Mobile Number with us and we will investigate this right away. - Arham

Dear @tataplayfiber are your technician rookie ? Because every now and then i think they screw the broadband in Hinjewadi location and then youtube will start buffering at 720p and raising tickets is useless as your useless technician will close it without any fix @TataCompanies

@prateek77529988 Hi @prateek77529988, we tried to connect with you however call did not go through. On taking a closer look at concern reported, we would like to update you that your issue has been resolved. - Ait

@prateek77529988 Hi @prateek77529988,  as discussed please accept our apologies for the inconvenience caused. We have highlighted your issue and its been looked into on priority. Please be assured that we will update you at the earliest. -Simran

@tataplayfiber Customer id C2400072450 Internet not working Repair immediately

@Chaturvedi_AB5 Hi@Chaturvedi_AB5 , we would want to connect with you to understand your concern better. Kindly directly message or write us at care@tataplayfiber.com with your Registered Mobile Number or Customer ID and we will update you at earliest__Simran

@Chaturvedi_AB5 Hi@Chaturvedi_AB5 , we would want to connect with you to understand your concern better. Kindly directly message or write us at care@tataplayfiber.com with your Registered Mobile Number or Customer ID and we will update you at earliest__Simran

@tataplayfiber Tata Play Fiber CC executive Himanshi promised a complimentary setup box and took online payment. After installation, now denying it. Very poor service and false commitment. Please resolve ASAP. @TataPlayFiber

@_guiltyfeminist Hi @_guiltyfeminist, we tried to contact you but were unable to connect, We would like to update you tat your issue has been resolved. Also, we have a note of your feedback and we will work towards it to deliver best in class experience. - Simran

@_guiltyfeminist Hi @_guiltyfeminist,  as discussed please accept our apologies for the inconvenience caused. We have highlighted your issue and its been looked into on priority. Please be assured that we will update you at the earliest. -Simran

Hey @tataplayfiber, it's been 3 days still no word from you guys. What kind of pathetic customer service are you all providing?

@krishna89556097 Hi @krishna89556097 , we would want to connect with you to understand your concern better. Kindly directly message or write us at care@tataplayfiber.com with your Registered Mobile Number or Customer ID and we will update you at earliest__Simran

@tataplayfiber pathetic service facing issue in wifi relocation from last 3 days technician assigned as per customer care team but without visit my request has closed by them , call multiple times to customer care but no solution provided.

@goyal_amit Hi @goyal_amit , we would want to connect with you to understand your concern better. Kindly directly message or write us at care@tataplayfiber.com with your Registered Mobile Number or Customer ID and we will update you at earliest__Simran

@tataplayfiber is a complete scam don't take their 1Gbps plan They will not tell you that it has a Data limit of 3.2 TB and their router doesn't support speeds of over 300 Mbps Also, they don't allow changing the plan as well. Completely disappointed by Tata