Teabox

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Teabox

Teabox

@TeaboxTea

🫖Bringing back the 200 year old Indian #tea industry from the clutches of commoditisation and mediocrity 🍃Fresh Indian teas direct from the gardens

Darjeeling, India Katılım Haziran 2013
372 Takip Edilen4.8K Takipçiler
Teabox
Teabox@TeaboxTea·
@111ris_ This made our day ☀️ So glad we could spice up your mornings!
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✯
@111ris_·
@TeaboxTea youve rocked my mornings
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Teabox
Teabox@TeaboxTea·
@newproblem We value our customers and take quality seriously, ensuring consistency across all our teas. We're sorry to hear about your experience and would love to look into this further. Please share your order details via DM so we can check this internally and make things right for you.
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NewProblem🛡️🏆
NewProblem🛡️🏆@newproblem·
@TeaboxTea tried sample packs, loved assam masala tea, ordered a retail pack from @amazonIN IT WAS PATHETIC & TASTELESS why cant you supply the same tea as in sample pack. Why try to fool a newly acquired customer? Do you think this will increase your business? @BandBajaateRaho
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Teabox
Teabox@TeaboxTea·
@sports_chick87 Hey Ashley, Nothing makes us happier than seeing our tea become a part of your self-care ritual! 🍵✨ Thank you for sharing this cozy moment—wishing you many more cups of comfort and renewal. Happy Sipping
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Teabox
Teabox@TeaboxTea·
@misfit_american Hey apologies for this experience, Our Kalpana doll is handmade by our pluckers, and we were short on stock when you ordered as the plucker couldn’t fulfill the requirements. Do drop us an email at help@teabox.com with your next order, and we’ll make sure to ship one out for you
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Angry American
Angry American@NobodyFancy7·
@TeaboxTea Hi. I just received my purchase, and I am very much looking forward to trying all the flavors! Thank you kindly for the hand blown glass & measuring spoon💝. However, there was no Kalpana in the box and I would really love to have one to help spread your story. What do you suggest?
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Teabox
Teabox@TeaboxTea·
@djpandya22 Hey, We see the order was delivered to you on 14th Dec. Apologies for the delay in delivery. If you need any further help, do reach out to us.
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Teabox
Teabox@TeaboxTea·
@chandu28in Hi Chandra - As discussed, our algo auto cancelled your order. Apologies for this. We will create the order from our side tomorrow.
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Chandra Mohan
Chandra Mohan@chandu28in·
@TeaboxTea Subject: Extremely Unprofessional Experience with Teabox – COD Orders Canceled Without Explanation I am writing to express my extreme disappointment and frustration with the unprofessional handling of my recent orders with Teabox. Despite placing COD orders in good faith, both have been canceled twice in a single day without any explanation or prior communication. Order Nos: 1. #IN5716932886616 2. #IN5717234417752 3. #IN5718097395800 What’s even more shocking is that there is no customer care number available to raise concerns. How is it possible that a company of your standing offers no way for customers to reach out for assistance? This lack of basic customer service, coupled with the repeated cancellations, raises serious doubts about the credibility of Teabox as a genuine and reliable company. It is highly shameful and unprofessional to leave customers stranded without any form of communication or recourse. I expect immediate action and clarification on why my orders were canceled. If this is how Teabox treats its customers, it is bound to leave a lasting negative impression. I demand an urgent callback to resolve this matter, or I will be forced to reconsider ever purchasing from Teabox again.
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Teabox
Teabox@TeaboxTea·
@aravindrag @BlueDartCares @BlueDart_ Hey Aravind, Thank you for your valuable feedback, We have already raised a concern with the Delivery partner. We really appreciate your concern and helping us improve our service ensuring to provide the best tea drinking experience to our esteemed customers like you.
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Aravind
Aravind@aravindrag·
From where to where @BlueDartCares @BlueDart_ has reached!! A shipment takes one day to reach Bangalore from Siliguri, but takes 3 days (still not delivered) to travel within Bangalore!! Aren’t you ashamed of the service?
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Teabox
Teabox@TeaboxTea·
@ThermofabI Hey, We’ve replied to your email and sent the details for return pick up. Please check your inbox and spam folder.
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Chetan Shah
Chetan Shah@ThermofabI·
@TeaboxTea 𝚁𝚎𝚚𝚞𝚎𝚜𝚝𝚎𝚍 𝚝𝚘 𝚛𝚎𝚝𝚞𝚛𝚗 𝚢𝚘𝚞𝚛 𝚙𝚛𝚘𝚍𝚞𝚌𝚝 𝚊𝚗𝚍 𝚛𝚎𝚏𝚞𝚗𝚍 𝚝𝚑𝚎 𝚙𝚊𝚒𝚍 𝚊𝚖𝚘𝚞𝚗𝚝 𝚘𝚛𝚍𝚎𝚛 𝚒𝚍 191152 𝚍𝚎𝚝𝚊𝚒𝚕𝚎𝚍 𝚖𝚊𝚒𝚕 𝚜𝚎𝚗𝚝 𝚘𝚗 help@teabox.𝚌𝚘𝚖 hello.in@teabox.𝚌𝚘𝚖 𝙽𝚘𝚝 𝚛𝚎𝚌𝚎𝚒𝚟𝚎𝚍 𝚊𝚗𝚢 𝚛𝚎𝚙𝚕𝚢!!!
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Teabox
Teabox@TeaboxTea·
@PK64185244 Apologies for the late response, we have addressed your query on WhatsApp :) Please feel free to write us at help@teabox.com. Happy to Help:)
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PK
PK@PK64185244·
@TeaboxTea Your customer service is bad. I have paid for the order but haven't received any update of order number, I want to cancel and want refund immediately. Your bot on WhatsApp doesn't respond and neither your email works
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Teabox
Teabox@TeaboxTea·
@PK64185244 Apologies for the late response, we have addressed your query on WhatsApp :) Please feel free to write us at help@teabox.com. Happy to Help
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PK
PK@PK64185244·
@TeaboxTea Hi, I have placed an order and wants to ammend it. I have tried contacting through WhatsApp but couldn't do so.
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Teabox
Teabox@TeaboxTea·
Chai and tea both come from the Camellia Sinensis plant, but chai refers to the Indian method of infusing tea leaves, usually, CTC leaves brewed with milk and sugar. Tea, on the other hand, refers to the whole leaf and can vary in type, such as black, green, oolong, or white. Check out our blog for more information on this topic! tea101.teabox.com/chai tea101.teabox.com/types-of-tea
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Jay Poppodopolous
Jay Poppodopolous@Drybonz·
@TeaboxTea Where is the contact link for your customer service? I have a problem with my order and I don't see any link on your website.
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Teabox
Teabox@TeaboxTea·
@maheshsingh Dear Mahesh - Apologies for the late reply. Since they are vacuum-packed, you should cut them with a scissor. Pro top - listen to the sssshhh sound and take a whiff of the smell
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Mahesh Singh
Mahesh Singh@maheshsingh·
Hey ⁦@TeaboxTea⁩ team - here I am all set to try your tea - and I’m unable to open the packet - it’s so tightly sealed! Any suggestions on how to open so I don’t spill the contents by pulling too hard or unable to seal it back if I cut it open BELOW the seal?! 😃
Mahesh Singh tweet media
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Teabox
Teabox@TeaboxTea·
Thank You 🙏 Thank You to all tea lovers for giving us the opportunity to put Indian teas on the global map 🌎🙏 Thank You for showering your love from 125+ Countries🙏 Thank You to our investors for taking a chance on us when very few even believed in us 🙏 Thank you to all of us at Teabox (past & present) for believing in the vision 🙏 As we celebrate our 10th anniversary, we are super excited about our journey for the next 10 years. Below is a small video sharing our journey so far
Teabox tweet media
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Teabox
Teabox@TeaboxTea·
@maheshsingh @maheshsingh Releasing the vacuum is possible by cutting the extra space just below the content. :)
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Teabox
Teabox@TeaboxTea·
@Som9729 We have DM you for the details :)
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Jedi
Jedi@Som9729·
@TeaboxTea Hi I'm want to order the Chai sampler again But I don't want "Caramel Spice Chai" Can u replace above chai pack with Kashmiri Kesar Gulab sample pack? If yes, lemme know how to proceed Should I order online & then msg u the order no? Or will u place the order for me?
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Jedi
Jedi@Som9729·
@TeaboxTea Hi I'm planning on ordering a chai sampler But I don't want the "Caramel Spice Chai" & "Teabox Kadak Chai" Is it possible to remove above chai packs and replace them with any other chai sample pack.?
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Teabox
Teabox@TeaboxTea·
@Som9729 Sorry about that :( But i am sure you would relish those two teas as well, otherwise - tea is something to be shared with other folks ;)
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Jedi
Jedi@Som9729·
@TeaboxTea Hi Kind of you to respond. But since there wasn't a response, I've already placed an order# IND129641 I think its a lil too late to customise it :)
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Teabox
Teabox@TeaboxTea·
@Som9729 Each sample would be 10 gm and that would give you 5 cups. Some of them can be re-steeped as well :)
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Jedi
Jedi@Som9729·
@TeaboxTea Hi I purchased the "Best seller sampler" How many cups/servings does each type of tea contain?
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