Chip LaCorte

Don’t worry @BofA_Help @BankofAmerica I finally hung up after waiting 6 hours and 15 minutes. Worst CX ever!

@BofA_Help 6 hours. 3 hours ago you asked for my full name zip code and phone number and said I would hear from you. Now you say not your number. Photo shows it is. Are you going to help?!? If it’s not your number then call me and help!!!!

@TheChipLaCorte Hello. I've responded to your DM and will continue our conversation there. ^shelby

5 hours and 30 minutes on hold @BofA_Help @BankofAmerica what is wrong with you?!? Almost 3 hours since I sent a dm you requested. @bbb_us this is absurd! Just for a lost card!!!

@BofA_Help I responded to your comment via DM! As you can see from my photo it is your number!

5 hours waiting @BofA_Help @BankofAmerica is this normal? Do you really treat people this way?

Up to over 3 hours on hold for a lost card @BankofAmerica and your @BofA_Help told me to DM. They haven’t responded in almost an hour! Your CX is painful.

@BofA_Help 4 hours and counting on hold!!!

@TheChipLaCorte Thank you for the information. Please allow us some time to review your concern and one of our social media client care specialists will follow up with you. ^susan

@BofA_Help Still holding…. 🤯

@TheChipLaCorte Hello. We're sorry for your experience and appreciate your patience while on hold. If you still need help regarding your account please use the DM link below to share details. Thank you. ^susan twitter.com/messages/compo…

Hey @BankofAmerica you could have at least gave me a heads up on the wait time… or maybe a call back option. #brutalCX

@BofA_Help Up to 2 and a half hours and no response to your DM.

@BofA_Help Over 2 hours on hold… and still waiting. How about a call back option or even just a heads up it would be a long wait 🤷‍♂️

@BankofAmerica 🤯

@Allstate I have sent another DM with contact information that you should have had from the claim number provided earlier via DM that I received no response to.

@TheChipLaCorte We're sorry to hear about your experience. We'd like to connect you with the right team, so please provide us your full name and phone number. ^HB twitter.com/messages/compo…

@Allstate I sent you a DM earlier as requested but no response there…

@Allstate I have sent you a DM.

@TheChipLaCorte Hi! We can look into this further. Please private message us with more information. ^AD twitter.com/messages/compo…

@TrustDEprocess @JatenPatel4 @katieg_walton @cbs4real @MrsJaronfelder @404girl @marvymoore @AntonioPerez_84 @DuncNation1 @DanBrechbill Congrats, Jaten! Proud of you and your journey!

Huge shoutout to @JatenPatel4 on his well deserved promotion to ARSMI in Columbia SC. Couldn’t be prouder of the leader you’ve become and I’m excited to work alongside you to continue to grow the business! #DEnewARSMI #HardWorkPaysOff

@Jmatalanglois @AdamMRagab @CStanley_711 @Farzad_Farokhi @MarqRodgers @IHXNortheast @theeastregion @MrsBogier Great spending time with all of you rockstars!

Had a great time in Charlotte with ALL these amazing leaders!! 🌎Feedback… solutions… and down to earth convos!@Farzad_Farokhi with the “long arm usie” 😂 Thank you for visiting NC @TheChipLaCorte & @AdamMRagab 🔥🏆 great meeting you both! 🎉🗣

We did it for the 2nd time in a row #summitwinner2020 @e_the_master_chef #attsummitwinner #onein21