@TheHungerCaines thanks for getting in touch. Can you please send us a direct message with your
order details and we will have a look into this for you. Thanks, Luke @ VP
@Victorianplumb i am going out of my mind with trying to get hold of your CS team. Placed and order with you, no confirmation email but payment taken and no way to track. Numerous emails to your CS only to be told you're sorry you've still not responded > no response. 5590789
@O2 Been on your app waiting to speak to someone for nearly 2 hours and no reply on here. Might as well cancel as within my 14 days unless you’re going to fix this tonight
@TheHungerCaines@O2 Welcome to o2. I have spent 4 hours today trying to get hold of someone. They just leave me on hold or cut me off. I have had no signal now for 2 weeks. They don't care.
@O2 according to the app an esim is ready to be activated on the phone. i had a text to say this had been done and via the app it is trying to connect to the network but can't
@O2 i've done this - checked network in area fine, turned off and on, i also can't place wifi calls. Please can you look into this for me asap, going round in circles and i've literally just switched to you guys so not great
@TableAgent hey guys, what's going down, your website appears to be down and we've just launched our booking system with you guys. please can someone come back to us ASAP.
@qrsupport hi there, I've sent a few messages via Facebook but get no reply. Please can someone help me with my booking? Likely canceled but need some more info/confirmation
@BorisJohnson What support are you offering to the travel and hospitality industries, @BorisJohnson Boris and @RishiSunak? They won't get through with the current lack of action from your government. And no, the minor business rate reduction doesn't cut it. metro.co.uk/2020/03/14/cor…
@YodelOnline "please contact us, we cannot locate your property" ...permanently unavailable live chat, automated service cuts you off and driver's ignore all communication. No replies to DMs. Great CS.