TheOmegaMan

Hi @outfox_energy I was within 49 days of my fixed tariff end so switched provider - but you have charged me £50 as an exit fee. Is that correct?

hi @CIAInsurance I’ve followed your new client link and taken out new landlord insurance yesterday. When should I expect the £35 cashback. Thanks

hi @sainsburys should the @nectar price be more expensive?

Hi @ODEONCinemas I’m an Extras member but cannot see the 25% voucher in my offers when I log in to the website. Can you help? Thanks

@NuffieldHealth Hi - get error messages on my phone and laptop when trying to join as a Vitality member. Can you help. Thanks

Hi @wizzair when can I add API details for my group? Is it only at time on online check in (we have not selected / paid for seats)

Hi @AskNationwide I’ve got your packaged bank account, if I want to leave and go to another bank do you refund that month’s fee pro-rata?

Hi @AskVirginMoney can you please tell me if your Club M account includes breakdown cover for UK or UK and Europe? It defines it both ways on your website

@MoneySupermkt @vouchercloud Will do, but the issue is with @vouchercloud not responding to a claim. They advertise that if I used their link and purchase insurance from @MoneySupermkt I will receive a £60 voucher

@TheOmegaMan3 @vouchercloud HI, Are you able to confirm what you voucher relates to by e-mailing our Customer Services Team at customerservices@moneysupermarket.com so an agent can look into this for you?

Hi @vouchercloud nothing was tracking for my £60 @MoneySupermkt voucher. I’ve supplied you with all proof, the activation email, etc but have had no response in over a week.

Hi @BeehiveMoney I have a cash ISA at Barclays which is just made of previous years subscriptions. Can I do a full transfer to Beehive (and not subscribe this year’s amount at Beehive - as I have done this at another bank already)? Thanks

@VirginMoney Thanks for the reply - so I can’t open a current account today, and then do an APS ISA transfer in a few weeks time (as an existing customer)?

@TheOmegaMan3 Ah right, I see. I've checked in with our Savings team, and I'm afraid that's not going to be possible to do an APS ISA transfer to us, as you'd have needed to be an existing customer. Hope you manage to get sorted with this soon. ^LB

Hi @VirginMoney - can you please let me know which of your cash ISA accounts I can open that will accept an APS transfer from another provider. Thank you

@VirginMoney I don’t yet, but can open one if needed

@TheOmegaMan3 Hi there, thanks for the mention. Good question, could I firstly check if you have a savings account with us already? ^AH

Hi @reddragondarts looking at the xtreme stand, blade 6 and xtreme surround. If I order today will it be the xtreme surround - if not what would it be? Thanks

@Halfords_uk I will DM. Unfortunately when your mechanic fitted the new battery he snapped the bolt holding the battery clamp so now it is unsecured and the car is potentially dangerous to drive

@TheOmegaMan3 In order for us to give you the best assistance possible, would you kindly DM us a brief explanation of your concern along with your full name, email address, phone number, and booking/order number. Regards-Sorabh

Hi @Halfords_uk waiting in all day for a mobile mechanic, and haven’t any update. The 0330 number on your email says the number doesn’t exist and the email tracking has said this all day. Can you please help

@SkyBet hi - I’ve got a £5 free bet. Can I bet part of it and use the rest on another bet before expiry? Thanks

@RobertDyas hi - I’ve just purchased something on your website. Is it too late to join your rewards club and earn points on this purchase? Thanks