Tim Hortons India

@Sarkar_istic @TimHortons Hello there, we apologise for the unpleasant experience. Please share your concern along with store outlet details and phone number with us at telltims@timhortonsindia.com!

@AkashGupta_10 @TimHortons Hello there, we sincerely apologize for your unsatisfactory experience. Please DM us your contact number and the store details so we can assist you. Thank you for bringing this to our attention. Regards, Team Tim Hortons

@TimHortonsIndia @TimHortons Excess amount charged from cc. No customer care contact no. Do help in connecting.

@rishabh_bose @Swiggy Hello there, we sincerely apologize for your unsatisfactory experience. Please DM us your contact number and the store details so we can assist you. Thank you for bringing this to our attention. Regards, Team Tim Hortons

@gauravnagdev13 @Swiggy @SwiggyCares Hello, we hope your issue has been resolved. We aim to provide better service next time! Thank you!

@Swiggy @TimHortonsIndia @SwiggyCares Update: @TimHortonsIndia has issued a full refund after acknowledging the issue. Appreciate the resolution. That said, @Swiggy can learn a thing or two about customer service. This shouldn’t have been this difficult to begin with. Hope you take note, @SwiggyCares.

@Swiggy & @TimHortonsIndia, Ordered 2 coffee yesterday, a large and a small. ETA: 12 mins. Delivery: 1 hour. Received wrong sizes, the large coffee came as medium (I've got pictures) What I did not get was actual customer support. What kind of sick joke is this? @SwiggyCares?

@PreronaKaushik @TimHortons Thank you! We have highlighted the query to the relevant team, someone will reach out to you shortly.

@gauravnagdev13 @Swiggy @SwiggyCares Hi there Gaurav, we apologise for the unpleasant experience. Requesting you to please share your concern along with store outlet details and phone number with us at telltims@timhortonsindia.com!

@Swiggy @TimHortonsIndia @SwiggyCares At the end of the day, I'm stuck with cold, stale coffee that arrived an hour late AND in the wrong size. Your customer support bots were there all this time with their less than helpful robotic responses. Is this customer service or a social experiment? @Swiggy @SwiggyCares

@PreronaKaushik @TimHortons Hello there, we sincerely apologize for your unsatisfactory experience. Please DM us your contact details so we can assist you. Thank you for bringing this to our attention. Regards, Team Tim Hortons

@reenadaruwalla Hello Reena, thank you for reaching out to us. Please share your contact details along with outlet information with us at telltims@timhortonsindia.com. Thanks!

@TimHortonsIndia When coffee is ordered from a delivery app, I don't expect 35% of it to be foam which disappears before I drink it - I should not have to pay those high prices for a serving that is just two thirds or even less

@rukpat Hello Rukesh, We apologise for the unpleasant experience. Please share your contact details along with outlet information with us at telltims@timhortonsindia.com. Thanks!

@TimHortonsIndia ordered coffee at Delhi airport T1. They have the classic red barista machine at the front and an automatic machine at the back. Serving tasteless coffee for rs 330 from the back. There is no barista in the house. Last time I entered a TH 😲!

@thetelecomtimes Hello, we apologize for the unpleasant experience. Please DM us your contact details along with the outlet information, or email us at telltims@timhortonsindia.com. Thank you!

@TimHortonsIndia horrible blueberry muffin folks!! Worst I have ever had…

@Hewis_Laminton @TimHortons We appreciate your feedback and will make the necessary adjustments. Thanks for helping us improve!

@TimHortons @TimHortonsIndia What's my fault? 😑

@Na24555dev @TimHortons Hello Sandipan, We apologise for the unpleasant experience. Please DM us your contact details along with the outlet information. Thanks!

@TimHortonsIndia @TimHortonsIndia Got your B1G1 coupon from an official IG ad today. Reached the outlet in hours and was told it was “already used.” I never shared it. How are fresh coupons getting redeemed by others? This is unethical and feels like a scam. Fix this.Disgusting

@ravishsharan @TimHortons Hello Ravisharan, We apologise for the unpleasant experience. Please share your contact details along with outlet information with us at telltims@timhortonsindia.com. Thanks!

@TimHortons @TimHortonsIndia let me know if you want me to buy you some proper crisps

@RM92174599 Hello there, thank you for reaching out to us! Could you please share your contact number via DM so we can provide you with support?

@TimHortonsIndia Why Grand total bill does not include taxes & packing charges . Bill is short by Rs 80 Please explain .

Your Cold Brew just got an upgrade. Discover Hibiscus and Grapefruit Cold Brew, our two new bold flavours to keep you chilled. Now brewing at your nearest Tim Hortons. #TimHortonsIndia #ColdBrews #NewFlavours

@acchajii Hello, we sincerely apologize for your unsatisfactory experience. Please DM us your contact details so we can assist you. Thank you for bringing this to our attention. Regards, Team Tim Hortons

@TimHortonsIndia , I heard your name and hype and ordered it for the first time. I was disappointed to the core by seeing the quality you delivered. Bread was old stale and sandwich was really hard to chew. I can assure you this will be my last order and you really hyped up.

@AdvAyushiGupta @TimHortons @fssaiindia Hello, Could you please DM us your contact number as well? Regards, Team Tim Hortons

@TimHortonsIndia @TimHortons @fssaiindia Kindly check your inbox. I hope the msg won’t keep lying in the inbox and becomes stale like the food you serve @TimHortonsIndia

Ordered a bagel at the Delhi Airport @TimHortons and this is what I received. An overrated and overpriced joint has now started serving stale food. @fssaiindia why are such places operating??

@mikirocks4u @TimHortons Hi there, we want to understand your experience better. Please write to us at telltims@timhortonsindia.com with your contact, order details, and feedback. Our team is committed to making every experience of yours exceptional at Tim Hortons.

@TimHortons @TimHortonsIndia Where is the symbol for non-vegetarian marked with RED.......like how it is marked in GREEN......the color you have used is light maron. This is a blunder it can mislead and by mistake any vegetarian can take it......it will hurt the religious.

@diab_doctor @DelhiAirport Hello, we apologise for your unpleasant experience. We have highlighted the issue to the relevant team and are working on the same. We appreciate you taking out time to provide your feedback with us!

@TimHortonsIndia @DelhiAirport Hi, thanks for getting back to me. I don’t normally share my contact details… you can contact me here. The post was just some constructive criticism. Doesn’t require any direct action towards me

@TimHortonsIndia @DelhiAirport Worst ever strawberry matcha. Green drink with gooey lumps of strawberry. Not sure how to eat/drink with straw. No way to see whats at the bottom of the cup. You shouldn’t venture into matcha if don’t know how to do it properly