K M Vignesh Chengappa

@amazon @amazonIN @AmazonHelp @jagograhakjago @nch1915 Hi, @AmazonHelp @amazonIN it is March 20, 2026. Please provide a resolution today or i will be escalating this with the police as well as the consumer court.

@amazon @amazonIN @AmazonHelp @jagograhakjago @nch1915 return was picked up on March 7 and I was told I’ll get a resolution by 20th March and now it says my return might be lost. @AmazonHelp @amazonIN

AMAZON SCAM Ordered RayBan Meta Glasses and received a bar of SOAP on Delivery(Delivered on March 7) connected with customer care and they have initiated a pick up on March 11. Since the amount is huge, raising it on social media to raise awareness @amazonIN @amazon @AmazonHelp

UPDATE: they have told me they’ll provide a resolution and update on 20/03 which is tomorrow.

@AmazonHelp @AmazonHelp I’m only getting these options and am not able to text support.

@Tresterix We understand your disappointment here. Please contact our support team through the link provided here: amzn.to/3JT9ckz, and our team will help you connect with our Specialist team, and they will assist you further. - Gayathri

@AmazonHelp @amazon @amazonIN I don’t see any mail as such… @AmazonHelp

@Tresterix @amazon @amazonIN @Tresterix Kindly check for an email sent from our Social Media team with the subject line as 'Your Amazon.in Social Media inquiry' and reply to it for further assistance. - Gayathri

@AmazonHelp @amazon @amazonIN Which mail address was it sent to?

@amazon @amazonIN @AmazonHelp #amazonscam #amazon

@AmazonHelp my return shows as delayed with no specific reason or timeline regarding the same.

@AmazonHelp Sure thank you.

@Tresterix Kindly wait for the refund to be processed by Amazon within 13 days of successful pickup. Your patience is appreciated in this regard. -Sankita

@AmazonHelp Okay, since the dates say otherwise, like arrival time is different and the date it arrived on is different I highlighted it.

@Tresterix As mentioned, the refund will be processed within 13 days from the date of pickup for all returns. Please access the link shared above for more information. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Sankita

Update 2: Return has been picked up as of March 8, 12:58 PM-ish, hasn’t updated in the app yet, delivery guy told he’ll escalate it with his manager as well, told it might take long and they will check their cameras as well, please have it processed soon. @AmazonHelp

@AmazonHelp Sure thank you. Will keep everyone updated.

@Tresterix Please be assured that you will receive your refund as per the time-frame mentioned by our team. Appreciate your understanding. -Varsha

@AmazonHelp @amazonIN Hope the process goes smoothly and I receive my refund soon, as it is a big amount as well. Since it says once seller receives the product etc, idk how it works when they’ve sent a bar of soap…

@Tresterix @amazonIN @Tresterix Thank you for letting us know about this. Appreciate it. -Varsha

@huzaifa8476 @amazonIN @amazon @AmazonHelp Was surprising to me as well, since the seller and the product had good reviews, they have initiated a refund, hope the process goes smoothly. Didn’t expect this from @amazonIN @AmazonHelp

@Tresterix @amazonIN @amazon @AmazonHelp Shame such thing has happened by @amazon @amazonIN. Hope they give you the right product or a refund

@AmazonHelp The whole timeline shows it will take time till March 31 which is a long time, have the process fast tracked please.

@Tresterix We have responded to your concern over DM, please check the same for further help. -Ruthika

@AmazonHelp @amazonIN @amazon the link you shared via DM keeps loading and no one replies....

@Tresterix We apologize for the unpleasant experience you had with your order. We would like to escalate this for you. Please reach out to us via Direct Message through the 'Send us a Private Message' option below. Further, please don't include any personal or account information. -Ruthika

Seller is Clicktech Retail Private LTD