Unni

@ksubramanyaa @Kala_nigga Brother, it happened in Bangalore. Thats why Mentioned Bangalore. Nothing wrong in that. Plus I havent used any negative remarks anywhere. Read the post again. Its more focused on the scam done by the driver and support given by the local owner.

@Kala_nigga @Unnitalks Dude you are clown. These scams happen everywhere India and everywhere Kannada people won't come. Instead of highlighting the scam he used Bengaluru and Kannada. Sick mindset

NEW SCAM BY OLA DRIVERS IN BANGALORE Extremely disturbing experience with an Ola ride today from Majestic to Jalahalli, Bengaluru. The ride initially showed a fare of ₹285 in the Ola app. However, after reaching my destination, the driver showed a bill of ₹5950 on his phone and demanded that I pay the full amount. He claimed that I had cancelled some old rides and that the amount would be deducted from his account if I did not pay. When I tried to explain that my app clearly showed ₹285, the driver started becoming aggressive and repeatedly insisted that I must pay ₹5950. Since he was speaking mostly in Kannada and I am not fluent in the language, the situation quickly became stressful and difficult to manage. I then contacted Ola’s emergency support through the app expecting immediate help. Unfortunately, the response from the support representative was extremely disappointing and dismissive. Instead of trying to understand the situation or deescalate it, she repeatedly questioned whether it was a “safety issue”. When I explained that please consider it as unsafe and that I felt unsafe, the representative responded in a rude and dismissive manner and abruptly disconnected the call stating that it was “not an emergency”. At that moment I was left alone to deal with an increasingly tense situation with the driver. Fortunately, my house owner arrived at the scene, understood the situation, and advised the driver that we should go to the police station to resolve the matter. I followed him on his bike while the driver followed us in the cab. However, midway the driver suddenly rerouted and fled the area. This entire experience was extremely stressful and raises serious concerns about: • Fare transparency on the platform • Driver conduct • The attitude and responsiveness of Ola’s emergency support team An emergency line that dismisses passengers during a tense situation defeats the very purpose of having a safety feature. @Olacabs @bhash @BlrCityPolice Can you please help with this situation. I can share all the details.

@RakeshM87681543 @its_me_Karan9 Why did he fled when he was told to go the police station? Also why is the final bill only 285 There are cancellation charges. Agreed. But he was running around scam. Crystal clear

@its_me_Karan9 @Unnitalks He did mention that driver told him that he had done multiple cancellations in the past. Here locally the cab services deduct the amount automatically. May be in India it is bit different. Here if drivers comes at the designated pick up point, he is eligible to claim.

@f1raghu @3011_ajit Completely agree with you.

@3011_ajit @Unnitalks Well , another reason to learn the local dialect in that case 😊

@ksubramanyaa 🙏

@Unnitalks Tell me something, why did you get stressed about the money? The app shows the fare breakup, so there was no need to get stressed. As you said, you didn't check the proper app on the driver's phone. That should have been done first

@f1raghu I didn't

@Unnitalks Was it really necessary to drag kannada angle here? I personally feel with that you lost the cause.. having said that, it's a matter which police could have easily solved.. also there could be tech glitch

@ksubramanyaa Are you willing you pay 20 times of any product or service? I am sure you won't. So when a situation like that arise I am sure people get stressed. Also the Post itself indicates language barrier. Nothing else

@Unnitalks See brother/sister You were not writing the this post while you are arguing with the driver as I understood. So as I replied to someone else you could have said language barrier. Also I don't understand what's there to stress about 5950 bill.

@santhu2027 Please see my other replies also

@Unnitalks Complaint to the police and let them arrest the driver if the complaint is not raised by you then the line "speaking mostly in kannada" tells that you are rage baiting Kannadigas and using language issue to gain attention.

@kanhayaky @ksubramanyaa Right said. Thanks for the support.

@ksubramanyaa @Unnitalks I don’t see anything wrong with that statement. It’s pretty normal for people to get stressed in a situation where communication gets harder. I don’t think he was trying to blame the language or state, he/she was just putting out what they felt.

@ksubramanyaa I think you completely misunderstood it. The stress came from the ₹5,950 scam, not the language. For the past one year I manage a factory shopfloor where 90% of my team is Kannadiga and we communicate in Kannada daily. While I am not yet fluent, I have immense respect for the culture. ​The situation became stressful because the driver was using the language barrier to aggressively escalate a scam. My local house owner who is a proud Kannadiga was actually the one who stepped in and stood by me to resolve this. Lets focus on the driver lobby scams and let more people in Bangalore as well in other states be aware of this scam.

@Unnitalks "Since he was speaking mostly in Kannada and I am not fluent in the language, the situation quickly became stressful and difficult to manage" This is where you lost the respect brother. These things happen everywhere in India, not just in Karnataka. I will say STFU, dude

@gauthampait @HiShibamSarkar 🙏

@Unnitalks @HiShibamSarkar You didn't hear him. "Call" the cops, its so easy. You're making this bigger than it is with the cliche story.

@ClickzWedding @BeAFreeMan_1008 It was scam by the driver. No penalty. He was showing some other fake app or screenshot

@Unnitalks @BeAFreeMan_1008 So that 5k penalty is true ?

@BeAFreeMan_1008 @honey2912 Final amount shown in my app was 285

@honey2912 @Unnitalks yea its big amount but if cab driver app is showing 5800 then he/she might hv cancelled many rides when driver almost reached at pick up point.

@ProductiveGamma Awareness to people out there so that they dont get scammed.

@Unnitalks Sorry, what is the point of sharing this on a social network with strangers? Open a police case with the driver's details and send a letter to OlaCabs from your lawyer. Things will get sorted out very quickly.

@BeAFreeMan_1008 Final amount shown in my app was 285

@Unnitalks This might not be scam. Aa same things happened with me 1 year ago. Starting it showed 800 but later 1300. Driver told u might hv not immediately cancelled some cabs in past. I didn't argue just paid & mailed ola to refund extra charges. They refunded the xtra amount.

@mr_sameer18 285

@Unnitalks How much your app was showing … simple question

@venkatainumella 285

@Unnitalks In your Ola app after completing ride, what was the amount shown?? U didn't mention that!

@VadaPav8 It was more of a scam by the driver by showing some fake screenshot or a fake app where the amount is shown. It could have turned into an alarming situation if the house owner hadn't intervened on time. The driver had infact started behaving aggressively.

@Unnitalks Fare difference dispute is an everyday thing in India and NOT AN EMERGENCY‼️ Emergency is reserved for really dangerous situation. Let's not abuse it so much that they start ignoring the real cases. That said, your side is totally correct. Please keep fighting. Best wishes👍

@rajuram_26 @Olacabs @bhash There is no proper customer support from their end. Thats the main concern

@Unnitalks @Olacabs @bhash your all companies be it ola cabs ola electric provide 3rd class services to the customer since many incidents are being shared @bhash why are you not taking any strict actions again providing customers with better help service !! Take action man

@Ravichande37003 @MORTHIndia @Uber_Support @Uber_India Yes. Thats the main concern.

@Unnitalks There is no way to reach an agent in Ola and Uber when you have an issue. Authorities should do something about it. @MORTHIndia @Uber_Support @Uber_India