@QuokkaMan@PureGym_ALTY@PureGym Perhaps the media might be interested in a piece on Puregym’s policy on robbing people by refusing to refund their mistakes during a global pandemic too 🤔
lol don’t sign up to @PureGym — they unfroze my membership after the gyms reopened without telling me, took a direct debit for a gym that’s now an hour away from where I live & wont refund it
@alexgageoptom hey Alex, let me know how you get on with Pure Gym - they did the same to me (same amount!) and are saying I never froze my membership (I did!) and they can’t refund as a result!
@PureGym Are you? Looks to me like you’re charging members who froze their accounts and then telling them their account wasn’t actually frozen! Already sent several messages #PureUnhelpful
@VIRTUEOFFICIAL We're charging members based on their days of gym access! Drop us a message confirming your date of birth, postcode and PIN if you'd like us to look into this for you! twitter.com/messages/compo…#PureHelp
@emzzz_paynee Was your recent payment higher than usual? Not to worry this is a one-off. Our Ireland & England gyms opened during July however, we didn't charged anyone. So, August payments account for July - August access plus the month ahead as usual. No extra charge. #PureHelp
@PureGym is there a reason you’ve charged both myself and my partner random amounts today that are not our membership fee despite the fact we’ve frozen our memberships? #refundplease
my factory sent me a sample of our very first spinning enamel pin and it came out soooo cute ! ♡ this was my favorite mini game 🍣 these will be available in a few weeks!
Worst customer service of the decade goes to.. @LNER 👏🏻 - thank you for the generic response to my formal complaint after advising me to ‘get off if it’s too hot’ and not addressing any of the issues in my email. I will most definitely be driving next time.
@LNER come on guys.. people look like they’re about to pass out. It’s not ok to have 4 trains worth of people in one train, no air con, no water handed out..
We've decided after a long time selling on ASOS MP to take a little break. The website is still under construction for now, but in the mean time if you want to make any purchases drop us an email - hello@gotvirtue.co.uk :)