WSJ Customer Support

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WSJ Customer Support

WSJ Customer Support

@WSJ_Support

Official Dow Jones Customer Support assisting with Wall Street Journal product, access and delivery inquiries. We're here to help! Monday-Friday, 8am-4pm EST.

Global Katılım Eylül 2013
2.3K Takip Edilen6.8K Takipçiler
Jim Kaye
Jim Kaye@brn2rnjk1·
@WSJ_Support Where are the saturday variety puzzles (today is an acrostic) and user forums to discuss them? Please bring them back online.
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WSJ Customer Support
WSJ Customer Support@WSJ_Support·
@kkaisen We are sorry to hear you want to cancel your subscription. Please DM us your account/contact information so an agent can get in touch! #HereToHelp
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TJG
TJG@Yellowknife7777·
@WSJ_Support WSJ changed the display of Market Data on the App - no warning! WSJ then also deleted all my Watchlist Equities! I want this list replaced please. Thank you.
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WSJ Customer Support
WSJ Customer Support@WSJ_Support·
@GlennScheyhing Thank you for reaching out! Please Follow/DM us your account/contact information so an agent can get in touch!
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WSJ Customer Support
WSJ Customer Support@WSJ_Support·
@HanIvy5 We are sorry to hear you want to cancel your subscription. Please DM us your account/contact information so an agent can get in touch! #HereToHelp
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韩森山
韩森山@HanIvy5·
@WSJ_Support I have repeatedly attempted to cancel my Wall Street Journal subscription through customer service and my online account, but have been unsuccessful. Order Number: 120014731057852 Please process the cancellation immediately
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WSJ Customer Support
WSJ Customer Support@WSJ_Support·
@twasserman We always appreciate our subscribers' sharing their feedback with us. Your insight and opinion are valued. @WSJ customers we are here 8am-4pm to answer your general queries on Twitter. Feel free to DM us and include your account info so we can assist further!
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Tony Wasserman
Tony Wasserman@twasserman·
@WSJ_Support I canceled my WSJ home delivery for the rest of the week because there was no way to opt out of the trashy California Post being forced on us this week. Suspension starts Weds, so I'll just put out Tuesday's Post with the garbage. No dead fish to wrap with it.
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Nancy
Nancy@focused4USA·
@WSJ hey Murdochs? I don’t want your trashy National Enquirer like new newspaper “the post” delivered all this week with the regular WSj. No one wants a new right wing gossip Rag. Pure MAGAt trash. Stop delivering it this week. Considering canceling the WSJ!
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WSJ Customer Support
WSJ Customer Support@WSJ_Support·
@JWhite30680 We are happy to help with any email newsletter delivery issues. Please DM us your account/contact information so an agent can get in touch! #HereToHelp
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Jean-Marie White
Jean-Marie White@JWhite30680·
@WSJ_Support I subscribed to a topic with Immediate delivery. I subsequently changed it to Daily. Now, I'm receiving BOTH!! I unsubscribed completely, but I'm still receiving all Immediate updates. There's no way for me to unsubscribe. This is a bug!
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Beto Carvalho 🎗️
Beto Carvalho 🎗️@betocarvalhojr·
@WSJ_Support My payment card expired and it is IMPOSSIBLE to update payment information. I get thrown into and endless loop: article > click here to update payment > verify you’re human > blank page. Just going to customer service chatbot (signed in) it says it can’t find a subscription to renew (duh). This shouldn’t be this hard.
Beto Carvalho 🎗️ tweet media
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WSJ Customer Support
WSJ Customer Support@WSJ_Support·
@BhanguiDev @devbhangui We always appreciate our subscribers' sharing their feedback and concerns with us. Your insight and opinion are valued. @WSJ customers we are here 8am-4pm to answer your general queries on Twitter. Please DM us and include your account information and we'll be happy to assist!
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Dev Bhangui
Dev Bhangui@BhanguiDev·
@devbhangui wsj.com/livecoverage/s… There is a series of articles in sequence. Am I able to listen to all of them (audio) one by one automatically ? if YES, let me know how. If NO, wake up Tech/IT team for 2026! @WSJ_Support Appreciate your response with an elegant solution.
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WSJ Customer Support
WSJ Customer Support@WSJ_Support·
@annie_oakley2 @WSJ We always appreciate our subscribers' sharing their feedback and concerns with us. Your insight and opinion are valued. @WSJ customers we are here 8am-4pm ET to answer your general queries on Twitter. Please DM us and include your account information and we'll be happy to assist!
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annieoakley
annieoakley@annie_oakley2·
@WSJ_Support @WSJ Why does Off Duty not have recipes every weekend? Is this a test to see if your readers complaint. They are being published with less frequency
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Jaylen
Jaylen@Jaylenskr·
@WSJ why are you in the paper business if you’re not even going to deliver the paper or respond to your customers two papers in 16 days?
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Sadie
Sadie@sadiefoster·
@Bill_Faulk @WSJ @sacbee_news So ridiculous! They need to stop hiring marginally employable people to deliver papers. It’s Raining why deliver without a bag???
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Sadie
Sadie@sadiefoster·
In my attempt to support journalism, I signed up for print version of the @WSJ Today was my first delivery. Here is what was left outside my house- a sopping wet copy of the @sacbee_news ???????
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WSJ Customer Support
WSJ Customer Support@WSJ_Support·
@JohnPuri2026 We always appreciate our subscribers' sharing their feedback and concerns with us. Your insight and opinion are valued. @WSJ customers we are here 8am-4pm to answer your general queries on Twitter. Please DM us and include your account information and we'll be happy to assist!
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John R. Puri
John R. Puri@JohnPuri2026·
@WSJ_Support You recently updated the font on WSJ website articles, and it is now enormous. I understand that most readers are older, but please provide an "Extra Small" option to restore the original font size.
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Allan Carr
Allan Carr@calcaptain·
@WSJ_Support WSJ not delivered for 2 days now in a row. Many other missed deliveries in last 2 months. Customer service can only say sorry. Voice line agents worthless. Get your act together or lose a subscriber
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The Wall Street Journal
Exclusive: Prosecutors from U.S. Attorney Jeanine Pirro’s office showed up unannounced Tuesday at the construction site for the Fed’s headquarters renovation, a new provocation in their probe of the central bank on.wsj.com/4vrEpUd
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Sean
Sean@uwsean·
@WSJ_Support how is it that I suspend a subscription weeks in advance, but am still billed. Customer service is saying this is normal? Complete scam to bill for services that I suspended and havent received.
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