Wayne Cornish

549 posts

Wayne Cornish

Wayne Cornish

@Wayner_Cornish

My views are usually someone else's.

Katılım Haziran 2010
669 Takip Edilen211 Takipçiler
Wayne Cornish
Wayne Cornish@Wayner_Cornish·
@virginmedia No. I got hung up on for a third time today! Doesn't bode well for company which is supposed to be a communications leader. I'd like to leave. Please help.
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Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@Wayner_Cornish Hi there. Sorry to hear of this call experience. It wouldn't have been terminated intentionally. Have you managed to speak to the team since tweeting? ^John
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Wayne Cornish
Wayne Cornish@Wayner_Cornish·
@virginmedia I was on hold for a further 45 min before being hung up on again. Then I waited 5hrs on an online chat. I want to leave @virginmedia but you're preventing me by hanging up or ignoring me.
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Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@Wayner_Cornish Hi Wayne, I'm sorry to hear about what happened on the call. We cannot private message. What is it you were looking to speak with the team regarding? MH
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Wayne Cornish
Wayne Cornish@Wayner_Cornish·
@British_Airways what is your cancellation policy if I book a reward flight and a companion voucher using Avios? Is it the same policy as with a standard flight booking?
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Wayne Cornish
Wayne Cornish@Wayner_Cornish·
@GWRHelp @snowballthrower Hi Andy. How are you? Us 7 stranded GWR passengers here in Taunton are getting a little concerned for you? It’s day 3 and we haven’t heard a word from you. We do hope you’re safe, well and at home. Please don’t worry about us here in the middle of nowhere. Honest. We’re fine.
Taunton, England 🇬🇧 English
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Wayne Cornish
Wayne Cornish@Wayner_Cornish·
@bee_fuzzy @GWRHelp @snowballthrower Well Andy? Surely you can respond in two hours? That’s your job isn’t it? We’re two hours closer to more forecasted snow and another night stranded in Taunton. Give me something. Anything! A simple ‘like’ will do!
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Wayne Cornish
Wayne Cornish@Wayner_Cornish·
@GWRHelp @snowballthrower Just called Taunton train station. That 11:04 train hasn’t even left Bristol. It isn’t arriving in Taunton at any stage today. It’s outrageous and totally dangerous that you’ve told us to walk to that station in these conditions for no reason.
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Wayne Cornish
Wayne Cornish@Wayner_Cornish·
@GWRHelp @snowballthrower Why such short notice? Our hotelier has told us there’s no chance of driving to the station by 11:04 even without snow. Will there by another train today to Frome? And who is paying for this hotel, and our sundries in the meanwhile? Zero communication from you. Negligible.
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Wayne Cornish
Wayne Cornish@Wayner_Cornish·
@GWRHelp @snowballthrower Can you garuntee this? Our hotel is 40minutes walk from Taunton station (not factoring in snow and luggage). Can you provide a taxi?
Taunton, England 🇬🇧 English
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Wayne Cornish
Wayne Cornish@Wayner_Cornish·
@GWRHelp @snowballthrower No. Stranded in Taunton. Miles away from home. In freezing conditions. And completely needlessly, because of negligent communications between your staff and signalling teams in your Swindon HQ. Luckily I, & 7 other commuters, have been rescued by good Samaritans in a Land Rover.
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Wayne Cornish
Wayne Cornish@Wayner_Cornish·
@RebeccaTVnews Your good Samaritans just rescued me and 7 other stranded train commuters who were dumped at Taunton train station by @GWRHelp - who told us to walk to a hotel, 1hr away, in a town we don’t know, after an epic 5hr magical mystery tour train journey #stranded #landroverheroes
Wayne Cornish tweet media
Taunton, England 🇬🇧 English
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Wayne Cornish retweetledi
Rebecca Williams 📺
Rebecca Williams 📺@RebeccaTVnews·
Good Samaritans helping people out in the snow, including me! 😩😩😩 THANK YOU!!! 🙏
Rebecca Williams 📺 tweet media
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Wayne Cornish
Wayne Cornish@Wayner_Cornish·
@GWRHelp stranded at Westbury Station, in a freezing waiting room, with 10 others. All require train to Frome. Roads are out of action. Zero communication from GWR staff, who are currently giggling & nattering in their heated office next door. Any advise?
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