William RATO

On va prendre ce monde

What is this? @ShopifySupport @Shopify @tobi

@tobi @XSK999 @ShopifySupport @harleyf Do the same for me pls

@XSK999 @ShopifySupport @harleyf 👀

Hey @ShopifySupport @harleyf @tobi 🚨This store have 0.1% chargeback rate and 0.03% Fraud chargebacks, and i have over 100k on hold right now Please help me look into this for me Anyone who can help tag them I would Highly appreciate it

@galenamadi @blakeevansnz @Shopify @harleyf If you make a new one with the same LLC you will also get shutdown another time I guess…

@blakeevansnz @Shopify @harleyf They will not respond, bro. Just replicate the store and jump back on the lane; it's better to keep your money flowing, even on a small scale compared to the original than to hope for their response.

@shopify @harleyf Payments banned on a store with a 0.2% chargeback rate across 25,000 sales. How can this possibly be happening. What is wrong with your team. Do you not understand that people run actual businesses on your platform?

@blakeevansnz @ShopifySupport @Shopify @harleyf lol @blakeevansnz @ShopifySupport

@ShopifySupport @Shopify @harleyf Respond then?

@Veloccii @harleyf @tobi @Shopify @ShopifySupport Yo had the same issue

@harleyf @tobi @Shopify @ShopifySupport Urgent 🚨 We have 170k on hold, we first got a notification that payouts were on hold because it was a standard review procedure. We were told we have done nothing wrong which we clearly haven’t. 3k orders and only 1 chargeback. NEED HELP

@blakeevansnz @Shopify @harleyf They actually gonna say we solve this in dm and never solve it lol

@blakeevansnz @Shopify @harleyf Me too… (had 0 cb)

@co1tran3 @ShopifyDevs Yo they did take my funds lol

@harleyf @internetvin Harley we need a better support than ur Indian method

Good morning to everyone and especially to @internetvin ☀️

@Shopify Everything but customer support

customers want it you don't have it they leave not anymore Shopify Product Network is here instantly fill merchandising gaps by surfacing products from other brands

🚨 ALERTE SCAM Shopify is making all this bs about ai but have the worst support that doesn’t solve any problem and block my cash for no reason, they will wait until you scale to just remove your Shopify payment. @ShopifySupport @Shopify @tobi

0 chargeback but I’m treated like a criminal @ShopifySupport @Shopify @tobi @harleyf worst support I ever seen I had 0 chargeback and I got shutdown for no reason

@ShopifySupport @tobi Dm

@WilliamRATO @tobi We appreciate you reaching out with your concerns. Let's move this to a DM, please send us a message with more information so that we can continue to assist you while keeping your account information secure.

By the way, Sidekick knows about all the 200 new features. So if you go to admin and do /editions it will tell you which of the features are most relevant to your store

@tobi @ShopifySupport Tobi need ur help I got ban from sp for no reason

Shopify: The RenAIssance Edition Sidekick updates, Agentic Storefronts for merchants, new tools for devs building commerce agents, AI simulations, and more 🧵

@tobi 0 chargeback, 0 problems and got shut down…

Lots and lots of early Christmas presents. It’s wild.

Just did last review of the Shopify Winter '26 Edition. It's dropping tomorrow and it's incredible. We're going live tomorrow at 9:30 a.m. EST to reveal it.

@tobi Can you help me ?

When sidekick wasn’t available for a few hours we got people telling us it’s as if their colleague unexpectedly didn’t show up to work that day. But just wait until tomorrow. You haven’t seen anything yet

@Kioelbow Petit réveil avec encore un scam de Shopify alors que tout est ship, du wh, customer support sur les emails des clients ect

Shopify qui crash encore… je pense que personne ne peut plus supporter cette plateforme. Shopify c’est: Des crashs toutes les semaines Des frais cachés Shopify payment: Délai de 7 jours Hold injustifiés et incessants Pitié qu’un dev nous sorte un outil comparable qu’on puisse enfin boycotter. @Shopify

@ShopifySupport @Divy_Vora_ I have 7 359,35 $ USD frozen for no reason…

@Divy_Vora_ Thank you for contacting us! To ensure the security of your account, we're unable to discuss account specifics on social media platforms. For secure assistance, please access our 24/7 Help Center here: bit.ly/3UmLdkP.

@Shopify @ShopifySupport schedule my payouts to release after 7 days and use my money for 7 days due which I am not able to fulfill orders on time and scale ads. I am using shopify payments and everything is ok from my side like fulfill orders on time. Ticket number - #62325143

@ShopifySupport you got 7 359,35 $ USD From MY MONEY for NO REASON HOW CAN I SHIP ORDERS…