XsollaSupport

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XsollaSupport

XsollaSupport

@XsollaSupport

Xsolla Support is ready to help right here on X. Also available at https://t.co/QXJoXbwUoK. Please follow @Xsolla for news updates.

Live Chat Available 24/7 Katılım Haziran 2011
4 Takip Edilen2K Takipçiler
stradimark
stradimark@stradimark·
履歴明細に並ぶ Xsolla 10,000円 という文字列に死を感じる
日本語
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XsollaSupport
XsollaSupport@XsollaSupport·
@vitwift Hello there! Please send us a DM, we’d be happy to help you.
English
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vito's so cold 🥶
vito's so cold 🥶@vitwift·
mds eu odeio essa xsolla pqp só dá problema nessa merda
vito's so cold 🥶 tweet media
Português
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Robin van den Heever
Robin van den Heever@RealRobinGrant·
@Ubisoft, your payment system @Xsolla is a menace. For the second time, this week, they failed to check out my purchase, and now days later are still trying to debit my bank account for a purchase that wasn't concluded. This is the second bank card I'm going to have to cancel because if your shitty service.
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XsollaSupport
XsollaSupport@XsollaSupport·
@amitsharmasir @Xsolla @Roblox Hello! Please reach out to us via DMs with screenshots of your ticket had with our support team so we may continue to review your inquiry you further!
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Nationalist
Nationalist@amitsharmasir·
@XsollaSupport @Xsolla @Roblox Your team didn't register any tickets. I was with them.on 3 different chat sessions for hours. They kept saying your problem is solved and make payment again. Made 3 payments didn't get product. Your team refused for any ticket. Will you return my money???
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Nationalist
Nationalist@amitsharmasir·
@Xsolla Your system n support both are terrible Your agents are playing with customers money. Arrange my refund which got changed twice and purchase failed. @Roblox
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XsollaSupport
XsollaSupport@XsollaSupport·
We’re sorry to hear that about your experience. We’re always working to improve how we can offer support to players - and your opinion matters to us. If you have any specific feedback that can help to do better in the future, please visit help.xsolla.com and send it our way.
English
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Nationalist
Nationalist@amitsharmasir·
@XsollaSupport @Xsolla @Roblox Already visited your site. Your support staff has no clue how to solve the issue. They just don't help and my money is lost due to their solution. Same purchase, 4 payments, money deducted, product not delivered. PS- I just followed your employee's advice to make these payments
English
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XsollaSupport
XsollaSupport@XsollaSupport·
@simplynvm @Xsolla Hello! We’re always working to improve how we serve our partners and you, their players. And one of the best ways to do that is to hear from you directly! Please visit help.xsolla.com and send us your feedback. Thanks - we appreciate all the help we can get!
English
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XsollaSupport
XsollaSupport@XsollaSupport·
@amitsharmasir @Xsolla @Roblox Hello! We’re always working to improve how we serve our partners and you, their players. And one of the best ways to do that is to hear from you directly! Please visit help.xsolla.com and send us your feedback. Thanks - we appreciate all the help we can get!
English
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Nationalist
Nationalist@amitsharmasir·
@Xsolla is just thieving money from people. @Roblox you must stop this. Mine is stolen too.
English
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SpigotDrama
SpigotDrama@SpigotDrama·
Xsolla suspends Minehut's account because of dupe glitches
English
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XsollaSupport
XsollaSupport@XsollaSupport·
@abcaaaa1234 @Xsolla こんにちは!お支払いに関して何か問題がございましたら、help.xsolla.com のライブチャットまたはDMでお気軽にお問い合わせください。ありがとうございます!
日本語
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や
@abyyy123454·
@Xsolla ポケポケの公式サイトでPayPayを利用して課金しようとしてもエラー3032が出て課金出来ません。
日本語
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my name is Jeff
my name is Jeff@RoyleBuffDaddy·
@NianticHelp I’m really annoyed after having purchased a tour pass ultra to find that it’s not at all what I was trying to buy because of your deceptive naming. I tried to request a refund through Xsolla as directed but it refuses to add the purchase to request a refund!
English
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XsollaSupport
XsollaSupport@XsollaSupport·
@pZy9QZ8BjRg1RKP Hello! Thanks for reaching out. We have replied to your inquiry in detail via DMs. Thank you!
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Xsolla
Xsolla@Xsolla·
From first visit to repeat revenue — inside one Web Shop ecosystem. Watch the full flow 👇 xsolla.pro/wsf
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Fae
Fae@simplynvm·
Those of us who made purchases directly off the site for Ashes never received what we purchased. ( Monthly Cosmetics ) Please look into this @Xsolla and do the right thing. 🙏 @XsollaSupport
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Fae
Fae@simplynvm·
Steam is refunding for Ashes of Creation now @Xsolla should! 🙏
English
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Brad
Brad@blcdude1·
I’m struggle to get a refund for a webstore purchase. The company involved has been unresponsive and the @Xsolla customer service team has been unable to provide support.
English
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XsollaSupport
XsollaSupport@XsollaSupport·
@blcdude1 @Xsolla Hello! If you have any issues with payemnts, or refunds, feel free to contact us via live chat at help.xsolla.com or send me a message in DM. Thank you!
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makoCS
makoCS@makoCS2·
@FACEIT_Darwin @tatokms Xsolla is a terrible service they have froze multiple peoples account I know for know reason
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XsollaSupport
XsollaSupport@XsollaSupport·
@azoth012345 こんにちは。DMでお問い合わせいたしました。ありがとうございます!
日本語
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アゾート
アゾート@azoth012345·
Xsolla結構な頻度で購入不可になるのが面倒くさいな なんも変えてないのに
日本語
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XsollaSupport
XsollaSupport@XsollaSupport·
@umapokke Hello! If you have any payment issues, feel free to contact us via live chat at help.xsolla.com or send me a message in DM. Thank you!
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horse collector
horse collector@umapokke·
tried to make too many purchases on cygames webstore and now xsolla isn't letting me buy anymore i hate that company
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