XsollaSupport

We're ready to help right here on Twitter. Also available via support@xsolla.com and 24/7 live chat via the Xsolla Help page: ➡ help.xsolla.com twitter.com/messages/compo…

@stradimark Hi, we’ve reached out to you via DM. Thank you.

履歴明細に並ぶ Xsolla 10,000円 という文字列に死を感じる

@vitwift Hello there! Please send us a DM, we’d be happy to help you.

mds eu odeio essa xsolla pqp só dá problema nessa merda

@RealRobinGrant @Ubisoft @Xsolla Hello, Robin! We'll be glad to assist you with this issue. Please, reach out to us via the email address support@xsolla.com or by submitting a ticket on help.xsolla.com. Thank you!

@Ubisoft, your payment system @Xsolla is a menace. For the second time, this week, they failed to check out my purchase, and now days later are still trying to debit my bank account for a purchase that wasn't concluded. This is the second bank card I'm going to have to cancel because if your shitty service.

@amitsharmasir @Xsolla @Roblox Hello! Please reach out to us via DMs with screenshots of your ticket had with our support team so we may continue to review your inquiry you further!

@XsollaSupport @Xsolla @Roblox Your team didn't register any tickets. I was with them.on 3 different chat sessions for hours. They kept saying your problem is solved and make payment again. Made 3 payments didn't get product. Your team refused for any ticket. Will you return my money???

@Xsolla Your system n support both are terrible Your agents are playing with customers money. Arrange my refund which got changed twice and purchase failed. @Roblox

@amitsharmasir @Xsolla @Roblox Hello, please share the ID of your ticket submitted to our support team, so we can double check the situation.

@XsollaSupport @Xsolla @Roblox Still my money is not refunded. Do you plan to return it or sending me back to your scam help site?

We’re sorry to hear that about your experience. We’re always working to improve how we can offer support to players - and your opinion matters to us. If you have any specific feedback that can help to do better in the future, please visit help.xsolla.com and send it our way.

@XsollaSupport @Xsolla @Roblox Already visited your site. Your support staff has no clue how to solve the issue. They just don't help and my money is lost due to their solution. Same purchase, 4 payments, money deducted, product not delivered. PS- I just followed your employee's advice to make these payments

@simplynvm @Xsolla Hello! We’re always working to improve how we serve our partners and you, their players. And one of the best ways to do that is to hear from you directly! Please visit help.xsolla.com and send us your feedback. Thanks - we appreciate all the help we can get!

@amitsharmasir @Xsolla @Roblox Hello! We’re always working to improve how we serve our partners and you, their players. And one of the best ways to do that is to hear from you directly! Please visit help.xsolla.com and send us your feedback. Thanks - we appreciate all the help we can get!

@Xsolla is just thieving money from people. @Roblox you must stop this. Mine is stolen too.

@SpigotDrama Hello! If you have any payment issues, feel free to contact us via live chat at help.xsolla.com or send me a message in DM. Thank you!

Xsolla suspends Minehut's account because of dupe glitches

@abcaaaa1234 @Xsolla こんにちは！お支払いに関して何か問題がございましたら、help.xsolla.com のライブチャットまたはDMでお気軽にお問い合わせください。ありがとうございます！

@Xsolla ポケポケの公式サイトでPayPayを利用して課金しようとしてもエラー3032が出て課金出来ません。

@RoyleBuffDaddy @NianticHelp Hello! We have sent you a DM to help you with this. Kindly take a look. Thanks!

@NianticHelp I’m really annoyed after having purchased a tour pass ultra to find that it’s not at all what I was trying to buy because of your deceptive naming. I tried to request a refund through Xsolla as directed but it refuses to add the purchase to request a refund!

@pZy9QZ8BjRg1RKP Hello! Thanks for reaching out. We have replied to your inquiry in detail via DMs. Thank you!

@Xsolla @Xsolla @XsollaSupport Locked by Error 202008 for 2 days on Steam order #4026441923210264! Your agent Guanlin (Ticket #9409508) falsely claimed it's not an Xsolla issue. IT IS YOUR AUTH SERVICE! Fix my 2FA access NOW or I will file a FRAUD dispute via Steam. #Xsolla #Tarkov

From first visit to repeat revenue — inside one Web Shop ecosystem. Watch the full flow 👇 xsolla.pro/wsf

@simplynvm @Xsolla Hello! We have sent you a DM to help you with this. Kindly take a look. Thanks!

Those of us who made purchases directly off the site for Ashes never received what we purchased. ( Monthly Cosmetics ) Please look into this @Xsolla and do the right thing. 🙏 @XsollaSupport

Steam is refunding for Ashes of Creation now @Xsolla should! 🙏

@blcdude1 @Xsolla Hello! Feel free to contact us via live chat at help.xsolla.com or send me a message in DM. Thank you!

I’m struggle to get a refund for a webstore purchase. The company involved has been unresponsive and the @Xsolla customer service team has been unable to provide support.

@Mistressgear Hello! If you have any payment issues, feel free to contact us via live chat at help.xsolla.com or send me a message in DM. Thank you!

Scratch that the plug in refuses to work X_X currently talking to xsolla customer support, fingies crossed we can sort as been at this for 2 hours

@blcdude1 @Xsolla Hello! If you have any issues with payemnts, or refunds, feel free to contact us via live chat at help.xsolla.com or send me a message in DM. Thank you!

@makoCS2 @FACEIT_Darwin @tatokms Hello! If you have any payment issues, feel free to contact us via live chat at help.xsolla.com or send me a message in DM. Thank you!

@FACEIT_Darwin @tatokms Xsolla is a terrible service they have froze multiple peoples account I know for know reason

hi @FACEIT_Darwin might help with this issue? i'd like to sub.

@tatokms @FACEIT_Darwin Hello! If you have any payment issues, feel free to contact us via live chat at help.xsolla.com or send me a message in DM. Thank you!

@azoth012345 こんにちは。DMでお問い合わせいたしました。ありがとうございます！

Xsolla結構な頻度で購入不可になるのが面倒くさいな なんも変えてないのに

@umapokke Hello! If you have any payment issues, feel free to contact us via live chat at help.xsolla.com or send me a message in DM. Thank you!

tried to make too many purchases on cygames webstore and now xsolla isn't letting me buy anymore i hate that company