Matt

@AXS_UK why is your website so shockingly bad? Can’t even sign into my account!

This LED screen is how I feel about today

@northernassist hi, what do you recommend to do in regards to the line side fire disruption? Wait it out or get a bus? Not how I wanted to start my bank holiday weekend

@northernassist guess it’s going to be sardine central on the 18:26 seeing as the 17:56 and the 18:19 from Leeds to Keighley are cancelled…

Did I just spend £15 on mini eggs and crème eggs? Yes! Am I ashamed of it?

@LNER Thanks for confirming, strange that it ran yesterday though

@_MVTTP20 Hi Matt, I've been looking into this and it has been starting from Leeds instead of Bradford due to train availability due to the engineering works in the York area over the past weekends. I'm sorry this hasn't been publicised very well. ^Nicholas

@LNER what’s happened to the 0737 from Bradford to London this morning?

@LNER I just want to know why it’s only running from Leeds, with no note on the website and the fact that it’s running every other day this week

@_MVTTP20 Thanks Matt, if you catch the 07.37 Northern service to Leeds and change there for the 08.10 to London Kings Cross. ^Nicholas

@LNER There isn’t a 7:37 northern service.

@LNER Timetable says this…. I’ve previously caught it before…

@_MVTTP20 Hi Matt, the 07.37 from Bradford is a Northern service before changing at Leeds to our LNER service. As far as I can see, the Northern service is running on time. Unless, I've missed something? ^Nicholas

@nationalrailenq Getting 404 page not found on web and connection error in the app

@_MVTTP20 Hi Matt, thank you for raising this. I've made my manager aware of the current issue 😊

@nationalrailenq is there an issue with the live trains part of the website and app?

@O2 It’s there now

@_MVTTP20 Hi, the Blue Monday drops should already be in the app 😊

@O2 no blue mondays drop today?

@O2 @elmaddogg Poo up? That the new offer?

@elmaddogg You can type blue Mondays in the search bar, and it will poo up there.

@northernassist 16:56 Leeds to skipton

@_MVTTP20 Hello Matt, I am sorry for any discomfort on board, what service is this please?

@northernassist conductor telling people at the back of the train to go to the front because he ‘suspects’ there will be seats. I can confirm, there are none.

@northernassist can’t see any reason why the 17:56 from Leeds to skipton is short formed today. So far this week it’s been a 6 car train. Could you explain why? Thanks

@northernassist would it be possible to install some air fresheners on your trains? Someone just did a really smelly poo and it stunk the carriage out

@northernassist I think this is neither of them and instead a cancelled train having a knock on effect, which was the 15:56 to Skipton…

We apologise for the inconvenience caused, please be assured that we are deploying all available carriages across the network to accommodate passengers as efficiently as possible. Trains may be short-formed due to issues with rolling stock, such as technical faults, maintenance, or carriage shortages. Occasionally, a shorter replacement train is used when the original isn’t available, leading to fewer carriages than planned. Hope this helps explain.

After this mornings disruption, I didn’t expect a full 3 car at 16:26 @northernassist why the short form?