Krunal Patel

@makemytripcare @makemytrip Any updates?

Why this deductions? It was airline’s fault, not mine. PNR: F7MCSZ Guwahati to Hyderabad Hyderabad to Ahemdabad Date: 11 april @IndiGo6E @makemytrip

@makemytripcare Why deduct charges for airline fault??

@__Krunalpatel We regret for the inconvenience caused. Kindly allow us 48 hours to validate the issue from our end. - Kunal twitter.com/messages/compo…

@IndiGo6E Please confirm the amount.

Hi, we confirm that the applicable amount has been processed from our end. Since the booking was not made directly with IndiGo, the amount will be credited to your respective agency in next 48 hrs. We request you to kindly connect with your travel agency/website to claim the refund. ~Aryan

@CrewIndigoCC Yes regarding refund. I cancelled my flight after it was rescheduled and there was conflict time. Arrival flight was reaching Hyderabad at 11 pm and the flight for Ahemdabad leaves at 9 pm. So, it’s a airline problem. My refund amount was around 7800. Then, why deduct charges?

@__Krunalpatel Hello! It looks like you're reaching out for help. What's on your mind? If it's about a complaint or issue, feel free to share details.

@IndiGo6E Kindly help!

@__Krunalpatel Hi, we regret this experience and assure you that it is never our intention to disrupt the travel plans of our flyers. We request you to visit our plan B link - goindigo.in/plan-b.html to opt for a flight move or to opt for a refund. ~Apurva twitter.com/messages/compo…

@makemytrip I have only cancelled the return flight from Guwahati to Ahemdabad but app shows that both Ahemdabad to Guwahati and Guwahati to Ahemdabad flights are cancelled. Kindly update!

@IndiGo6E7 Mobile number: 7984408372 There’s error in texting on X.