Jodi

@maxlugavere This is absolute insanity!

No reasonable person thinks this is okay.

@torquem249 @innoutburger_ Try ordering your fries more well done. In-N-Out has buttons for Extra Light, Light, Slightly Light, Regular fry, Light Well, Well, and Extra Well

It appears that everybody on 𝕏 is requesting that In-N-Out changes to Beef Tallow fries?

@UOHelpMe can you help with Order TN17501904 please?

Hey Check it out! win.mychondria.com/ref/62b4c33b05…

@HRBlockAnswers need to get my email unsubscribed. I’m not a client and keep getting emails meant for someone else. Can’t unsubscribe myself since I can’t login…because I’m not a client. Someone must have typed the customer’s email address wrong and their account is tied to mine

@AskCapitalOne how can I get my new account number? I want to make a purchase that will count toward the promotion offered with the card, but won’t receive it for about two weeks

@StarbucksCare does this have to be in a single transaction? The T&C’s are not clear.

@cbsaahelp @GabeJT Can you please help me too? I have tweeted and DM’d you so many times! 😩

@GabeJT Hi, Gabriel! We're sorry you're having issues. Please send us a DM for further assistance. We look forward to hearing from you! spr.ly/6011EQWNX *VP

So I’m getting super into @survivorcbs and have had to skip from season 2 to 8 because there are so many episodes missing! Annoying! And the @CBS app sucks hard. Hoping @paramountplus will be better so I can watch all the seasons properly.

@cbsaahelp I’m still getting charged each month and I can’t access my account or any programming! PLEASE RESPOND AND FIX THIS!

@cbsaahelp what do I have to do to get a reply from you? This is insane!

@askpanera Thank you, I DM’d you

@_jodi_o Hi Jodi - We'd be happy to help. Mind sending us a DM?

@panerabread trying to subscribe to unlimited coffee but keep getting “Oops” message. What gives?

@AetnaHelp Thank you. How can I respond to that email? It was encrypted and I opened it and viewed it, but there is no Reply option.

@_jodi_o Hi, a resolution email was sent to you a short moment ago. Please review at your earliest convenience. Thank you. ^AM

@AetnaHelp I’m a new member & want to use your app but I get this message.

@AetnaHelp No, that was in regard to a separate issue I submitted through the website yesterday. The issue I contacted you about has not been resolved.

@_jodi_o Hi, we were informed you were contacted regarding your concern. Our team is here 24/7 if you need us in the future. Thank you. ^AM

@AetnaHelp Unfortunately phone calls are not an option for me due to a severe vocal disorder. I am unable to talk. Please help me get access to the Aetna app.

@_jodi_o Hi, if you have specific questions regarding the app. Our E-tech department would be best suited to assist you. Please contact our E-Tech Support Help Desk directly at 1-800-225-3375, Monday - Friday between 8 a.m. to 6 p.m. ^AM

@AetnaHelp They are two separate apps.

@AetnaHelp That’s not what it says on your website.

@AetnaHelp Why isn’t it available to me? Your member website advertises it and encourages members to use it. But I don’t have access? Please find out why.

@_jodi_o It appears the app is not available to you at this time. Our social media team can not grant access to the app. ^AM

@AetnaHelp I already created my member account and can login to your website, but I get that message when I use the same login on your app.

@_jodi_o Hi, we apologize for that. However, you can create a member account by visiting aet.na/3b6OJGG. Our team is here 24/7 if you need us in the future. Thank you. ^AM