Agnieszka Kosacka

@vanessahartney @neesa31x @miakisskiss @boohoo @MartinSLewis Thank you! I will try! I’m so disappointed and frustrated. I will never buy again and advise everyone against it, @boohoo customer service is very poor and they scam people

@aga_kosacka @neesa31x @miakisskiss @boohoo @MartinSLewis Email the CEO, I got a response from a human after doing this dan.finley@boohoo.com (CEO) legal@debenhamsgroup.com pressoffice@boohoo.com investorrelations@boohoo.com

@AskKlarna @HamiltAlexander @Klarna Hi. Thanks for reaching out. I’ve just DM you. Thanks!

@aga_kosacka @HamiltAlexander @Klarna Hi, and thanks for reaching out! Please send us a DM with more details so we can help you as soon as possible. If you can’t DM us, please follow us first to enable messaging.

@neesa31x @miakisskiss @boohoo @MartinSLewis Same happened to me! £130 worth of stuff And they insist I chose the option of gift card!!

@miakisskiss @boohoo @MartinSLewis I am going through the same thing. I have £300 worth of refund and they won’t do anything about it.

@HMRCcustomers Hello, thank you but no, I haven’t got it. Does it mean once previously employee submits the information I will receive a new tax code?

@aga_kosacka Hi Agnieszka , we're replying through @HMRCcustomers, our customer support account. It depends on when your employer does the payroll. Do you have an online personal tax account so that you can check if we have received the P45 from your previous employer? Amandine

@HMRCgovuk I started my new job few months ago and I unfortunately had made an error on the starter form and ticked statement C. I had two salaries with BR tax code. I sent my P45 last week to new employer but they insist they cannot do anything until next pay. Is that correct?

@HMRCcustomers Hi Shoaib. Yes, it is. Thank you.

@aga_kosacka Hi Aga, is this to check whether you have been employed for longer than 26 weeks? Shoaib

@AmazonHelp Thank you! I’ve just sent you some details. Thanks!

@aga_kosacka Hey there. We can understand your concern. We're here to help. Without providing any personal or account details, please reach out to us via DM about this issue. We'll do our best to assist. -Ashley twitter.com/messages/compo…

@AmazonUK hi, I e sent a number of emails over the past few days to your customer services on behalf of the company I work for and I am keep being ignored. I had one reply so I know it’s correct email address but I wonder if there are some issues on your side?

@HMRCcustomers Thank you for your help Steve! I completed the survey (with positive reviews!). Thanks once again z

@aga_kosacka Thanks for tweeting us recently. Tell us how you found the service we provided on Twitter by completing our short survey at forms.office.com/e/aBFdaJHCej and help us improve the service we can offer you in the future. Steve

@HMRCcustomers can you please advise if my ex employer can send my P45 via email? I have been told it can only be sent by post but I cannot find the guidance on it anywhere. Thank you.

@HMRCcustomers Thank you!

@aga_kosacka Hi. Agnieszka. So long as they send you the P45, it is up to them how they do this, Some will only send by post, other will only have an electronic one, depending on how they have set up their payroll software. Steve

@Churchill Thanks. I’ve sent a message. I’m just hoping you can help. I have direct debits coming out this week and that payment needs to be refunded by you ASAP.

@aga_kosacka We're sorry to hear your policy was renewed in error, Agnieszka. Please send us a DM on the link below, and we'll be happy to help. twitter.com/messages/compo…

@Churchill I cancelled my renewal the other day, I was assured by your team it has been can cancelled and this morning you took the money from my account. I am now being advised I have to wait 5-7 days for a refund. Can you help to get a refund today?

@DunelmUK Hi Dunelm. I ordered a set of dining chairs but it was cancelled today due to no stock. I just checked online and it’s still available to buy (even for express delivery for tomorrow). Can you please advise? It’s Luna set of 2 Dining Chairs (natural). Thanks

@HalifaxBank Thanks Will but this is the issue. I am at the branch now and I am being advised it’s impossible. Where do I go from here please?

@HalifaxBank Thank you. Yes, I’m with one of your colleague now. The problem is I want all of the charges (including receiver’s bank fees) to be charged to my account. Can you help with that please?

@HalifaxBank I’m trying to make an international payment for full payment to be received by beneficiary. I’m at your branch but nobody is able to help me. Your website suggested this would be available at the branch. Can you please advise?

@SutherbyChloe @OntheBeachUK @chriswcabby @Ryanair Hi Chloe. I fly today as well and just managed to get some help from Ryanair. If you have a Ryanair app with your normal email address go to ‘My trips’ and click on the button ‘Can’t find my trip’ and use the email address provided by OnTheBeach. It worked for me.

@OntheBeachUK @chriswcabby @Ryanair Hi James, I have DM’d, I fly at 3:30 today, thanks Chloe.

@OntheBeachUK when I try to check in online with @Ryanair it says an email has been sent with a security code. You created an email account for me that I have no access to so how am I supposed to do this? MYB11542057B

@OntheBeachUK hi I’m having issues with logging in to myRyanair account to check in. Can you please help? Thanks