Amazon Help

Hello! We're sorry to hear about the unpleasant experience, please send us a DM by choosing ""Send us a private message"" option below. and we'll be happy to escalate this for you, for your security, please refrain from sharing any account or order details until we provide you with verification steps in our private message.". -Ahmad

@amazon please help! I have an item that’s been shown as “out for delivery “ for the last two weeks ! Spoke by chat to several customer service agents over the last few days . Stays changed from “ arriving Tuesday-to Wednesday “ and now shows as delivered 8 hours in the future

We understand your concern and apologize for the inconvenience caused regarding the coupons and tampered oil. We would like to escalate this on your behalf. Please reach out to us via private message through the 'Send us a Private Message' option below. Further, please don't include any personal or account information. -Jerusha

"@AmazonHelp @GulfOilIndia I received tampered oil with stolen internal coupons. I have the phone number of the person who stole the code (6398554050). Amazon CS is ignoring me for 4 days. Order #406-0257914-4539523. Fix this. #ConsumerFraud #AmazonIndia".

@_NouraalHussain We would like to take a closer look at this. Kindly get in touch with our team here : amzn.to/493vsXv and we'll assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. - Gayathri

@AmazonHelp The email tracking link shows orders I did not place and want to cancel but your support link says there are no orders on my account so I can’t access chat or call support Please provide a direct email or phone number for assistance

@AmazonHelp ممكن تردو على الخاص

@SskAmanYad25992 We request you to reach out to our support team here: amzn.to/3JT9ckz, and they will help further. -Swagata

@AmazonHelp @amazonIN Sallo Dallo kon Si dushmani nikall rahe ho Esse phle sallo Order khud hi cancel kr diya ab Return ke time Natak dikha rahe ho Chot sallo

Amazon pickup schedule fix karke bhi koi aata hi nahi hai. Time waste ho raha hai. Service improve karo warna trust khatam ho jayega.@amazonIN sallo sirf mere stah hi kr rahe ho Ye scammer Salle @amazonIN Wallo kyaa dusami nikkl rahe ho @AmazonHelp

@tukiyomi5124 ご返信ありがとうございます。 承知いたしました。恐れ入りますが、よろしくお願いいたします。 - 村田

@AmazonHelp ご丁寧な対応恐れ入ります。 こちらも大変便利で甘えがあったのかもしれません。 注文の仕方を見直してみます。

うむ、、ちとAmazonの配達員の置き配の配慮の無さすぎがきになり。 天然水の配達のみ楽天市場さんにチェンジしてみようかなと

Please be informed that we do not have access to your account/order details here on social platform. Kindly connect with our team via chat through link here: amzn.to/4tCou3f, our team will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Fasi

@AmazonHelp I am being threatend by agent that he will break gate and take box by @delhivery agent . @amazon @AmazonHelp @delhivery this is serious, Need your timely intervention. Link will not do alone.

@delhivery You delhivery team in bangalore is too bad.. He forcefully kept parcel at the gate and when i asked for delivery on Saturday as i was not available. Since he insisted we aggreed to leave package at my door and i told to check and if OK then share OTP by 9:00 PM.

We're sorry for the issue with the delivery of your order. Please be informed orders are generally delivered as per the estimated date of delivery however, sometimes due to unavoidable circumstances the order may be delayed, please wait 48h post the estimated date of delivery to receive your order. Let us know if you don't receive it within 48h of the delivery date. To learn more about the common reasons for the delay, please check here: amzn.to/4dGEw7k. -Idrees

@amazonIN I've been a prime member for over 3 years. I was supposed to receive an order that i had placed 3 days back, which still hasn't been delivered. Zero communication from Amazon. I think you no longer care about customer service. DISAPPOINTED.

We'd like to take a closer look at this, kindly drop your details here: amzn.to/439H5ss. Our team will review the details and respond with an update within 6 to 12 hours. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Nivedhan

@AmazonHelp Additionally I don't trust amazon in refunds. I was promised a refund on 404-6848599-8112317. Till date I never received that refund. It's been 6 months. How do u want me to trust you that u refund price difference now

@AmazonHelp Received a damaged mattress from @AmazonIN right out of the box. The product has a 10-day replacement policy, but Amazon is refusing replacement and pushing only return + refund. Customers shouldn’t have to fight to get what was promised. Sharing pics for proof

We'd like to take a closer look into this. Please connect with our team over chat here: amzn.to/49HNoXR, so that we can check and help you further. Please be informed that the link mentioned will stay active for 1 hour. Please don’t provide your order/account details as we consider them to be personal information. -Jessvica

@AmazonHelp There are no msgs in the last 15 min either on email or on Amazon. Why are you wasting more time?! This is already quite annoying because you've no clue but refuse to acknowledge that, thereby forcing me to stay awake for a delivery that may not even happen today

.@amazonIN It is nearly 9pm and my order due for delivery today isn't even out for delivery, for the 2nd time this week. Do you expect customers to believe that you really can't reach the delivery agent and have no clue 8.5 hrs after it left an Amazon facility?! Very fishy

We are sorry about the inconvenience you have experienced with the cancellation of your orders. This isn't the experience we want for you. Let us escalate this and get to the bottom of it. Please DM us using the "Send us a private message" option without sharing your order or account specifics, and we will do our best to assist. Appreciate your patience. -Salwa

@amazonnews I order from @amazon But my last 5-7 order is cancel automatically i complaint multiple time but after reaolved i order again and order cancel i m very fradusted by amazon service

@luckydrdo We'd like to escalate this further. Please reach out to us via DM through the 'Send us a Private Message' option below, without sharing your order or account specifics, and we'll do our best to assist. -Nivedhan twitter.com/messages/compo…

@AmazonHelp @amazonIN @amazon No customer support, help me

@amazonIN @amazon why issues i m facing payment done order placed and after order placed my order cancelled plzz check and solve problem asap

@jerryPopsGerald Hello! We're sorry to hear your delivery instructions aren't being followed! Without providing any personal details, please reach out to us via DM, so we may escalate this on your behalf. -Hailey twitter.com/messages/compo…

@Amazon delivery drivers have one job. Read the order for delivery instructions. 50/50 chance at best

@Rutvi106 We have responded to you via DM. Please check. -Fasi

@amazonIN no help yet

@amazonIN @gonoise I bought a Noise Twist Go from amazon and facing issue of connecting to my bluetooth from the start but no support from any team member & no call with executive just the automated call. Amazon Order ID: Order # 407-7495971-2390723 Noise ticket: 4379559

Olá! Lamentamos que esteja apresentando um inconveniente com sua compra. Pode nos explicar o ocorrido, por favor? *Agradeceríamos nos comente mais sobre o acontecido pela DM para poder te ajudar do melhor jeito possível, clica no link abaixo. Lembra não compartilhar número do pedido da compra, número de rastreamento nem nenhuma outra informação delicada. -Iris

@amazonbrasil Por onde eu reclamo sobre a entrega se só que no app está impossível?

BookFriday começou mais cedo… Só para quem é Prime 😏📚 Até 50% off em livros e eBooks Depois não diz que a gente não avisou 👀 amzn.to/42pduLs #BookFridayAmazon #AmazonPrime #AmazonBrasil #TemNaAmazon

@tauruscomplex Que boa notícia! Esperamos que aproveite bastante o seu pedido. -Wen twitter.com/messages/compo…

@AmazonHelp mds acabou de chegar obrigada amazon

oi amazon me da meu pedido pfv pfv

@AquariumOverlo1 We're truly sorry to hear about your experience regarding the delivery of your order. We'd like to get this checked, kindly connect with our customer support team using this link: amzn.to/3JT9ckz for further assistance. -Nivedhan

Wow, the level of nonchalant behavior from this delivery agent casually tossing a product over a 5 foot gate and marking the product as delivered is incredible. Now, I am stuck with a dead on arrival product from @amazonIN @AmazonHelp care to evaluate and confirm? I have lost a product worth 4000 which was meant as a gift in memory of my Father. Note: This is cctv footage from my cctv camera facing the gate.

@dgrtshubham We are sorry for the unpleasant experience you had with regard to the behavior of the delivery agent. Kindly, drop in your details here: amzn.to/4uOb6tR, and we'll reach out to you within 6-12 hours. -Jessvica

Shocking and unacceptable experience with @AmazonIN. Your delivery associate refused to deliver my order to my doorstep and repeatedly insisted that I come downstairs to collect it. When I objected and asked him to do the job he is paid for, he became extremely rude, abusive, and

@sagarrauth30 We would request you to reach out to our team through the link shared above, and we will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Swagata

@AmazonHelp I have already did this and it’s the same thing that I have mentioned on my last tweet.. no one is helping, even everyone is buying time, Do Amazon have anyone who can help me, OR SHOULD I RAISE THIS TO CONSUMER COURT NOW

@amazonIN_victim @amazon @amazonIN - but pick up was never done. When I called there CC, they said pick up is done, I said NO. Then they keep saying, investigation team is doing the investigation. They will refund you .

@BlastItBle8chy @AmazonUK @BlastItBle8chy Hi. We're sorry there was an issue providing feedback. We'd be happy to look into the issue with you. To do so, can you send us a DM using the link at the end? Please send no personal or account information in the DM, as secure links are provided if needed. -Ruby twitter.com/messages/compo…

Why is it whenever youre trying to give feedback you get this error message? @AmazonUK