Amazon Help

@DushyantGundec2 As informed earlier, once an order has been marked as cancelled, we will not be able to reinstate it. Request you to place a new order. For more information, visit the link provided earlier. -Kajol

@AmazonHelp So that can be happened every time. neither amazon nor delivery guys want to delivered the product

@amazonIN @amazon Delivery guy canceled the delivery without notifying

Please copy our Social Media team link and access the link using any web browser from your mobile by enabling desktop mode. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our Social Media team without any bot conversation over chat. - Gayathri

@AmazonHelp Last time also I have reported the issue to your team but I didn't see any action taken. I feel it's waste of time to contact support team. What is the use of reporting issue multiple times in multiple platforms if issue is un resolved

@AmazonHelp @amazonIN This is the worst experience we are facing with Amazon delivery agents the below product is marked as returned to seller. 408-9043976-7221946 After escated this matter Mukti le times to @AmazonHelp we see no action being taken or no improvement in service.

@brunofezmerda Agradecemos por ter enviado a informação. Vamos continuar a conversar pela DM. -Wen

@AmazonHelp Mandei

Difícil esse suporte da @amazon experiência horrorosa

@liviaschroder @amazonbrasil @liviaschroder Olá, boa tarde! Sentimos o inconveniente. Neste caso, sugerimos entrar em contato conosco pelo chat ou telefone para reportar o ocorrido: amzn.to/4lJ4Y2E . -Luna

Eu tenho uma loja e vendo dentro da @amazonbrasil com a própria logística deles né.. Pois bem. Tô com UMA CAIXA COM CEM UNIDADES de um produto que tá simplesmente PERDIDA dentro do centro de distribuição faz 1 mês e ngm resolve nada!

@st1188144 Hast du zu unseren Paketen mehr Infos, die du uns zukommen lassen kannst? -Birgit

DHL und Amazon schmeißen die Pakete einfach in nem Umkreis von 4 km weg. Es ist noch nicht Ostern

Olá, boa tarde! Tudo e com você? Agradecemos por nos contatar Queremos auxiliar, pedimos que nos envie uma DM na nossa conta @AmazonHelp aqui: amzn.to/4lDpku6 Apenas recomendamos não compartilhar nenhum dado sensível ou o número do pedido no relato, preservando a privacidade e a exclusividade da sua experiência. -Thábata

oiiiii @amazonbrasil tudo bem? então menina recebi misteriosamente um pacote com mais de 1,2kg de MILHO IMPORTADO e não faço ideia do que é isso e não consigo entrar em contato no app pois essa compra nunca foi feita na minha vida. aguardo retorno beijos!!!!

@KitTheKatWoman We get your concern. Please fill the required details through the link provided earlier and submit it. Once you’ve shared the details, you will receive a response with in 6-12 hours via email. -Kajol

@AmazonHelp @amazonIN I am for sure going to sue you if the cashback is not credited by eod. Do you take your customers for fools? Ive given all proof to you a 100 times but you just keep wasting my time and energy! This is a warning not an empty threat!

@naaaaa_aaaaa_o ご返信ありがとうございます。 お急ぎのところ大変恐縮ですが、どうぞよろしくお願いいたします。 -桜井

@AmazonHelp まあどうもわざわざリプありがとうございます。すみませんね

本来なら1ヶ月くらい前から準備する事がいまだに出来てない。パジャマもボロボロだし、買い換えなきゃ悲惨だわ。 明日届くになっていたのでAmazonで急いで注文。お届け予定日、月曜日…。 話がちがうじゃんよ😂 ほんとに、体調ぶり返してしまい、寝込んでたんですが、なんとか復活して月曜日届けたい

@rajaneesan We get your concern. Please connect with our team via chat here: amzn.to/4bscvhq, our team will help you as needed. Please be informed that the link mentioned will stay active for 1 hour. -Mariam

@AmazonHelp I don't want refund, please redispatch until it's delivered.

@amazonIN The delivery team at 602105 deliberately returning the consignment on different reasons. If u can't serve me, please don't accept orders, why shd I block money and wait for refunds?

We see that your issue is handled by the Specialist team. In this case, please reach out to our support team here: amzn.to/3JT9ckz and ask them to redirect you to our Specialist team for help. Further, followup with our Specialist team for any further assistance on this. -Kajol

Still no call or mail received from amazon after 22 hour . I feel that customer is not matter for amazon only sales matter. I request to all please don’t use amazon in our daily life .

@amazonIN @amazon I am really disappointed with amazon customer support team. I try to get solutions from 24 feb and today is 19 march but still no resolution given by amazon support team. every-time tell me wait for 24h after call me then again same I have call recording. 

@kdheeraj13 @amazonIN @amazon @kdheeraj13 This being a social platform, we'll not be able to access your account details here. Kindly follow up with our Amazon Shipping Services Support team for further assistance. -Jerusha

@AmazonHelp @amazonIN @amazon Hi Indhu , I followed the link shared by then only and I have already added their response. They replied after 4 hours and asked me to come again Tommorow. It seems like your support team is highly inspired by movie stree , so he is asking kal aana.

@amazonIN Hi Team, I have an medicine shipment to be delivered via Amazon shipping, it was marked delete without being delivered. Strange thing is this is otp based delivery but no calls received for the same. Shipment id is 367680635688

@takezo1016 ご返信ありがとうございます。 上記の方法でも解決しない場合には、カスタマーサービスでご案内できることがないか、確認いたしますので、お手数ですが以下のリンクよりお問い合わせいただけますでしょうか。 amzn.to/43OHmkn 木村

@AmazonHelp 最新バージョン、アプリの再起動、iPhoneの再起動、Wi-Fiでの画質を最高から下げても治りませんね。

先週ぐらいからプライムビデオが止まるし、再生始まるの遅いし、エラーになる。

@Abhay8690 We replied via Direct Message (DM). Please check and respond to the same. -Kajol

@AmazonHelp @AmazonHelp Update: The DM link is now working and I have sent a detailed message privately on X. Please check your Direct Messages (DM) for all the details and let's continue the conversation there."

Urgent: Logistics Fraud by @amazonIN @AmazonHelp @amazon #40592925779255566(Projector) marked "Picked Up" TWICE (Tracking:514973548501, 514979000690) without visiting me. Product is still at my home! Amazon denying refund claiming "wrong item" received.#AmazonScam #ConsumerRights

Hello! We're sorry to hear your mom lost access to your subscription. To share Prime benefits and digital content between adults, both adults must link their accounts through Amazon Family and agree to share payment methods. You can find more information here: amzn.to/4lJ3Iwn. Let us know if you need further assistance. We're here to help! -Sasha

@PrimeVideo good morning, I have an account, my mother is on our account we pay for a subscription she now doesn’t have access to that subscription. What’s up?

أهلا بك، نعتذر عن وجود مشكلة في سحب المبلغ. من جهاز الكمبيوتر المكتبي لديك، قم بزيارة حسابك على أمازون واضغط على «حسابك» في القائمة المنسدلة «الحسابات والقوائم». حدد «مدفوعاتك» ثم اضغط على علامة التبويب «المعاملات». من جهازك المحمول، قم بزيارة حسابك على أمازون واضغط على «حسابك»، وانتقل لأسفل إلى «مدفوعاتك» وحدد علامة التبويب العلوية «المعاملات». إذا لم تتعرف على أيٍ من الرسوم، فنوصيك بوضع السيناريوهات الشائعة التالية في عين الاعتبار: 1_ تم تجديد اشتراك أمازون برايم. لمزيد من المعلومات، انتقل إلى إدارة عضوية برايم الخاصة بك. 2_طلب تم تقديمه من قبل طفل أو شريك أو صديق أو قريب أو زميل في العمل لديه إمكانية الوصول إلى رقم بطاقتك. 3_بطاقات إضافية مرتبطة بحساب الائتمان أو الخصم. 4_ طلبات تم تقديمها سابقًا لمنتجات الطلب المسبق. ومتاح جميع التفاصيل من الرابط: amzn.to/4bwv0S4. - أية

@AmazonHelp تم سحب من بطاقتي البنكية المحفوظة في تطبيق امازون مبلغ 104.99 ريال من امازون !!! الرجاء ارجاع المبلغ لدي صورة من عملية الشراء من amazon sa

@VijeetM14517 We understand your concern. We request you to fill the required details through the link provided earlier and resubmit it again. Once you’ve shared the details, you will receive a response with in 6-12 hours via email. -Kajol

@AmazonHelp I already shared that in the 1st instance. Waiting for 6-12 hours to get over. But I hope you don't read previous comments before replying. @JeffBezos @ajassy I hope you can see all these and it's happening within your knowledge

@amazon @amazonIN @JeffBezos @ajassy I am an ex employee of (ID 113012129) whose life was put at risk due to a self-admitted "systemic payroll error" in India. Amazon India has withheld my statutory EPS funds for 15+ months, causing a financial crisis during a medical emergency.

@Travertino_ Hi there! We're sorry to hear about issue with your recent order. You can find your potential refund/replacement options here: amzn.to/NAReturns. Apologies for any inconvenience caused. -Erika

Trying to buy anything now is infuriating. I can't trust anything that I see online. I buy a lamp holder that should be good for 200w on Amazon and on the box it says 10w. Doesn't arrive with specifications or anything and is produce by some random factory in china

@Abhinav02493648 We are glad to know your issue has been resolved. Do keep us posted for any further concerns. - Gayathri

@AmazonHelp @amazonIN @consumerforum_ @consaff @jaagograhakjago Thanks for picking up and issuing the refund...have to give credit where its due

@amazonIN Pathetic experience.. received non working bajaj cooler on 8th... requested return and replacement (order # 171-1269942-4281921)..pickup slot on 15th..no one came..chat team can't even understand and keeps talking of refund.. delivery guy doesn't answer calls

@chalamusafir @ajassy @amazon @chalamusafir We get your disappointment. Please note, we do not have a compensation policy with us. Hence, we request you to reply and follow up on the email received by our team for an update. -Kajol

@AmazonHelp @ajassy @amazon I don't want an apology; the money has already been debited from my account. The real question is: how will @amazon @AmazonHelp compensate me for the harassment and extreme mental pressure I've faced today? Who is responsible for the trauma your organization has caused?

@amazon @amazonIN I had placed an order on 19th for DJI OSmO 360 camera which was suppose to be delivered on 20th march but still status shows delayed. If you guys cant deliver the product you should stop selling the product.