annabel

@LewisCapaldi who can I speak to about the vinyl I preordered back in June and still haven’t received?

@Channel4 how come I was part way catching up on the latest episode of mafs and it’s suddenly been removed from on demand?

@SW_Help what’s happening to the 18:35 from London Waterloo to Weymouth?

@SW_Help hey what’s happened to the 14:20 from Weymouth to Waterloo? Is definitely going to be stopping at pokesdown or should I get myself to Bournemouth?

@SW_Help hi what’s happening with the 16:35 from London Waterloo to Weymouth?

@raceforlife hi I signed up for the race for life on 15th June a couple of months ago and I’ve realised I’ve not received my race pack ie number etc, will I be able to pick these up on the day even if I signed up for delivery? Thank you

@SW_Help @SW_Help thank you for replying travelling to pokesdown…

@SW_Help @SW_Help the trains are saying cancelled from Southampton onwards, is this the case for those stuck on the train? Will there be repayment for taxis covered for onward travel?

@SW_Help What’s going to happen to the people on the 19:05 train from London?

@AirEuropa Thank you I have sent a DM let me know if there is anything further I can send

@annabel__675 Good evening, Annabel. Could you please DM us the booking code for assistance? Thank you. ✈️Raquel

@AirEuropa hi I’m due to fly in two days, I’ve checked in online and been told I have to collect my boarding pass at the desk, friends on the same flight have been able to download there’s, why is this?

@PostOffice can you help me understand how I went to the main town centre post office yesterday at 12:43 to be told they had closed for the day by a male member of staff, 4 other people all there hoping to send stuff, times online say it’s closes at 1pm

@airasia not correctly checking in my husbands case, meaning it didn’t board the plane with us, we then had to spend one of our two days in Bangkok waiting for his case to board the next flight, go back to the airport to collect it this evening and not even an apology!!!

Lenox not doing international shipping on the spice village 2.0 has broken my heart 💔💔

@UberUKI_Support Will the drivers actions be challenged?

@annabel__675 Hi Annabel, we're glad to know that your issue has been resolved. Whenever facing any trouble, please don’t hesitate to contact us and we’ll be more than happy to help.

@ubereats_uk I’ve just waited an 1 hour 48 minutes for delivery from pret only to then have the driver pull up outside for 2 seconds and drive off again without delivering my food!

@UberUKI_Support #4B1CD thank you, I’ve processed a refund through the app, but feel this still needs following up because of the actions of the driver

@annabel__675 Hi Annabel, please DM us the concerned order ID you received so that we can assist you better.

@DeliverooHelp please help me understand how I have only been refunded £2.29 for being sent an incorrect drink and a half portion of fries and to reorder these items I’ve been charged £10.46…..

Selling 1x tickets for Jason Derulo at Bournemouth International Centre ticketswap.com/listing/jason-…

@CarpetrightHelp 0000044086483 thank you

@annabel__675 Hi Annabel, I am sorry to hear this. Can you confirm your order number please so we can help. Regards Dean

@CarpetrightHelp hi we bought a superking bed from you a few weeks ago and when we received the delivery two single mattresses had been sent instead of a superking. We have spoken to the shop a number of times and being told there is no update on when we can expect our mattress