Ann Burton

This is what #coaching is all about. At Training By Design we love helping people find their best qualities and bringing out their #brilliance. #ILM #Coaching #PersonalDevelopment #BeTheBestYou

@AmazonUK What do I have to do to get my issue with Amazon moved forward. 3 emails and no reply😢

There are 2 types of shoppers on Amazon, which one are you? 👀

@pandocruises What going on with the website? Impossible to do anything 😱

Meet Agus Gandi Adnyana, the Senior Mixologist on board Arvia. Agus has been passionately creating cocktails for guests for nearly 15 years! Agus’ favourite cocktail is Silent Temptation, which is made with three different types of Caribbean rum. What’s your go-to cocktail?🍹

@BritanniaLtd No point I’ve completed an on line form over 2 weeks ago and no reply

@virginmedia Okay

@anncoaching Ah I see, thanks for confirming. The chat line isn't an instant messenger service so as soon as the team are free they will answer your message. NB

@virginmedia 4 hours wait really 😫

@virginmedia The chat line as I was told 4 hours on the phone too

@anncoaching What contact method was this on? NB

@virginmedia Well I was told 4 hour wait after I’d been through the very long process of passing through security etc 😫

@anncoaching Hi there Ann, thanks for your message. Is this 4 hours you've been waiting to speak with the team? If so what are you wanting to discuss with them? NB

@VirginAtlantic well I’m in shock 😝virgin have cancelled our outward flight for Christmas, yes Christmas. And we can go on another flight for an additional £14k, £14k you are reading this correct 😩 greed beyond belief😱

I’ve just DM you 😫

@anncoaching Hi Ann, I am so sorry to hear that your flight has been cancelled. Please send us a DM with your booking details so that we can discuss your rebooking options. ^Katie

@VirginAtlantic please can you explain why my flight has been and you want ME to pay to fly with another carrier ?

@laurabrander @katrazzed @VirginAtlantic Please tell me why our flight has been cancelled. And WE have to pay to go with another airline. And you won’t allow us to cancel ? Please reply 😫

Officially booked my sister and I’s flights to LA next year 🇺🇸👏🏻 first time flying with @VirginAtlantic and I’m so excited!

@katrazzed @VirginAtlantic Hope it goes ahead. Mine just been cancelled and I have to pay to change 😫shocking 😫

@laurabrander then you ME to pay to move 😫the flight

@laurabrander please explain why you’ve cancelled my flight and then won’t allow me to cancel my holiday 😫

@VirginMoney Thankyou will do I’m tied up at the moment 🙏

@anncoaching Could you drop us a DM with some more information and we'll see what we can do? ^ET

@VirginMoney really frustrated 30 min wait on the phone only to be told by a very helpful gentleman that I have to go on line, fill out a form, send it to you to access my account that I’ve with Yorkshire bank for years. You said the move would be easy and smooth😫

@VirginMoney No as no idea why I’m doing it when I’ve got an account 😫

@anncoaching Have you completed the form as he advised? ^ET

@VirginMoney Thank you. I do, please can I get support to set this up please ?

@anncoaching Hi Ann, thanks for reaching out. Sorry about the delays there, I'll pass your feedback on. If you have any further issues please just get in touch. ^LF