Anuj Narain Mathur

Given the war, time to curtail quick commence (order grouping, daily limits etc) and save fuel? @PMOIndia @PetroleumMin

@DGPMaharashtra the driver and passenger from this car started hitting and abusing me. They were blocking a street parking and did not want to park. Sorry state of law enforcement. @CMOMaharashtra #everyonehasright #notOk

@Qantas can you help me with seat selection?

@Qantas I have a Mumbai to Melbourne. First leg on indigo and 2nd on Qantas. It says check in at the airport. How do I select seats in advance?

@IndiGo6E on international flight after selecting seat, the site’s finish button does not work. DMed you. Can you check and help

@pointperkspicks what is the maximum credit limit seen on axis M4B

@All This was sorted. Thanks for the response

@anujnmathur Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.

@All can I redeem points for incidentals like room service, during my stay at @fairmont Dubai ? I booked the room through a partner and not directly with @All

@IndiGo6E What are the tentative timelines?

Hi, we sincerely regret the inconvenience you experienced. As outlined in our advisory, the ‘Gesture of Care’ voucher is applicable for flights where the delay exceeded the defined threshold. Once your travel details are reviewed, the voucher will be issued promptly and responsibly to the eligible customers. We truly appreciate your patience and understanding. ~Malishka

@IndiGo6E now that the flight ops are stable, how and when do we get the 10000 compensation per pax. We had to return back from airport on 4th and have lost money on local travel, destination hotels etc. @DGCAIndia

@EaseMyTrip @IndiGo6E @DGCAIndia @PMOIndia I know @EaseMyTrip you folks have been the only supporting team here. That is why I mentioned that you folks are also waiting

Dear Anuj, We would like to inform you that any changes to flight schedules, delays, or cancellations are made solely by the airline and are unfortunately beyond our control. Further, as per your request, we have already raised the concern with the airline regarding compensation. However, we have not yet received any response from the airline. We kindly request you to wait, and once we receive an update from the airline, we will inform you accordingly. We appreciate your patience and understanding in this matter. If you require any further assistance, please feel free to reach out to us via DM. x.com/messages/compo…

@IndiGo6E sent multiple messages. Not able to get 10K /PAX voucher for Dec 4 cancelled flight or @DGCAIndia mandated penalty. @EaseMyTrip team also waiting. Chatbot does not connect to person, phone is busy. @DGCAIndia @PMOIndia can you ensure response?

@IndiGo6E I sent a dm also. The pnr is YBINTA.

@anujnmathur Hi, we are concerned to know this. Could you please share your PNR via DM so we may get this checked. ~Mitul twitter.com/messages/compo…

@IndiGo6E Hi, I had a BOM BBI on 4th. Till we reached airport the flight was shown on time and then it was cancelled. Got a mail for plan B but that is not working. Please help. That part is at least in your control

The last two days have seen widespread disruption across IndiGo’s network and operations. We extend a heartfelt apology to all our customers and industry stakeholders who have been impacted by these events. IndiGo teams are working diligently and making all efforts with the support of MOCA, DGCA, BCAS, AAI and airport operators to reduce the cascading impact of these delays and restore normalcy. We continue to keep our customers apprised of any changes to their scheduled flights and advise them to check the latest status at goindigo.in/check-flight-s… before heading to the airport. IndiGo deeply regrets the inconvenience caused and remains focussed on streamlining its operations at the earliest.

@AxisBank there was a Mastercard to spender program that you ran for credit cards. The program ended 3rd November. When will the results for the same declared?

@TATAAIGIndia I have shared the details via dm. Hope someone looks at this in a couple of hours. My vehicle is stuck due to tataaig for a week now.

Hi Anuj, We’re sorry to hear about your experience, and we understand how challenging this must be. Please share your registered mobile number, email ID, and policy details via DM so we can look into this and resolve it promptly. With You Always, TATA AIG General Insurance Co. Ltd. x.com/messages/compo…

@TATAAIGIndia I have car insurance with you. For 7 days no response from surveyor. Raised service request also, no response. Pathetic service. @TataCompanies

@dominos_india I ordered. It is not being processed. Store number is switched off. Virtual assistant is useless. Please help. @dominos_india

@payzapp I have transactions fail. Money is deducted but never credited back. Writing on app does not even get a response. How do I get my money back? @HDFCBank_Cares