AptDeco

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AptDeco

AptDeco

@AptDeco

The easiest way to buy & sell your furniture. Questions 👉🏽 [email protected]. This account is solely used for customer communications.

USA Katılım Aralık 2012
419 Takip Edilen1.1K Takipçiler
AptDeco
AptDeco@AptDeco·
@MoreAndAgain Hi Genie, please email us at hello@aptdeco.com if you're still interested in selling your item. If so, we can outreach the buyer to see if they'd like to reinstate their purchase!
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Genie Lauren
Genie Lauren@MoreAndAgain·
I been trying to sell something on AptDeco for months and finally sold and I missed it because I didn’t see the email 😩
GIF
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AptDeco
AptDeco@AptDeco·
@ninadawdles Hi Nina, apologies for the delay. Our team will follow up with you shortly.
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AptDeco
AptDeco@AptDeco·
@wrksprfct Hi Justin, please reach out to our support team at hello@aptdeco.com and we'll be happy to assist you with your sale there!
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AptDeco
AptDeco@AptDeco·
@ninadawdles Hi Nina, I'm sorry to hear about your poor experience. I can confirm we received your product dispute and are investigating this with the seller and the delivery team. We will follow up with you via email with next steps once we have determined a solution.
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AptDeco
AptDeco@AptDeco·
@bklynbasement Hi Arielle, we're so sorry to hear this! Have you emailed us at hello@aptdeco.com? We can have you fill out our building damage form and we will address this right away.
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AptDeco
AptDeco@AptDeco·
@abbyhirsh Hi Abby, we followed up with you via email on the steps to submit a dispute. Feel free to let us know if you have any questions!
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AptDeco
AptDeco@AptDeco·
@forgetlucas_ Hi Luis, we emailed you regarding this rescheduled delivery.
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AptDeco
AptDeco@AptDeco·
@raskinsthe Hi there! The COI has been sent to your email at 9:45am. Feel free to respond to that email if there is anything else you need!
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Ime Udoka's Sidechick
Ime Udoka's Sidechick@RaskinsThe·
@AptDeco hello I have a delivery today but the COI has not yet been sent. Is there a live person I can call? I keep emailing but no reply. Thanks.
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AptDeco
AptDeco@AptDeco·
@freemdoom Hi there, thanks for reaching out! Our team is happy to explain how our pricing works. Please email hello@aptdeco.com and we can assist right away.
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freemdoom
freemdoom@freemdoom·
@AptDeco very confused about local delivery included. You add $279 to my asking price, so it’s not free and it’s charging more than my asking price.
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AptDeco
AptDeco@AptDeco·
@raskinsthe Hi there, please email us at hello@aptdeco.com and we'll be happy to look into this account verification issue for you!
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AptDeco
AptDeco@AptDeco·
@bawges As mentioned previously, we could not process a refund due to the credit card dispute you submitted. However, the dispute has now been resolved. We have reprocessed the refund which should appear back on your card within 2-5 business days.
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Aaron Borges
Aaron Borges@BAWGES·
@AptDeco @AptDeco your customer service team has been MIA. I've sent numerous follow up emails. I've been owed a refund for over a month at this point and your customer service team is burrying their head in the sand.
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Aaron Borges
Aaron Borges@BAWGES·
@AptDeco I've made numerous attempts to contact your customer service team since Friday and haven't received a response. This has been an awful experience from the start
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AptDeco
AptDeco@AptDeco·
@bawges Hi Aaron, we followed up with you regarding the refund via email.
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Aaron Borges
Aaron Borges@BAWGES·
@AptDeco @AptDeco its been almost a full week and I still don't see the refund processed on my card. The circus continues.
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AptDeco
AptDeco@AptDeco·
@bbb_us @dontbuttercup Hi there, we're sorry to hear about your poor experience. Have you emailed our support team at hello@aptdeco.com? We'll be happy to look into your issue.
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AptDeco
AptDeco@AptDeco·
@c_m_howard Hi Christopher, I'm sorry to hear about your poor experience. If you haven't already, please email our support team at hello@aptdeco.com and we'll be happy to look into this for you. Thanks for your patience!
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Christopher Howard
Christopher Howard@C_M_Howard·
Yo, @AptDeco sold me a bad bed for $500 and won’t do anything about it because it’s been…(checks notes)…more than 24 hours. 😐 Plus their website is super buggy. Try @kaiyo instead y’all.
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AptDeco
AptDeco@AptDeco·
@rnbsnlowie Hi there, please reach out to our support team at hello@aptdeco.com and we'll be happy to help you!
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Lowie
Lowie@RnbsnLowie·
@AptDeco Does anyone have a phone number for this company? Horrible experience!
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AptDeco
AptDeco@AptDeco·
Hi there, Our engineers are currently working on fixing this issue. Thanks for your patience!
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AptDeco
AptDeco@AptDeco·
@janet_flora Hi Janet, I'm sorry to hear about your poor experience. I just followed up with you via email on next steps regarding your delivery. Please let us know how you wish to proceed there. Thank you!
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AptDeco
AptDeco@AptDeco·
@lizbedor Hi Liz, Thanks for your feedback! Our engineers are actively working on revamping our offers feature in the near future. Keep your eyes out for the update within the next month! If you have any questions about this, feel free to contact our team at hello@aptdeco.com!
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Liz Bedor Perry
Liz Bedor Perry@lizbedor·
@AptDeco friendly feature request: Please make offers binding! I've received 10+ offers on an item and made adjustments to the price and they don't buy. And then I subsequently get more, lower offers when I've already lowered what I want to sell for :(
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AptDeco
AptDeco@AptDeco·
@ashtonellen_ Hi Ashton, we sincerely apologize for the delay with your delivery. Our team has contacted you via email regarding next steps. Thank you for your patience during this process!
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