AptDeco

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@MoreAndAgain Hi Genie, please email us at hello@aptdeco.com if you're still interested in selling your item. If so, we can outreach the buyer to see if they'd like to reinstate their purchase!

I been trying to sell something on AptDeco for months and finally sold and I missed it because I didn’t see the email 😩

@ninadawdles Hi Nina, apologies for the delay. Our team will follow up with you shortly.

@wrksprfct Hi Justin, please reach out to our support team at hello@aptdeco.com and we'll be happy to assist you with your sale there!

@AptDeco i have not yet been contacted re: pickup for my item that sold on april 7, wondering when you will contact me? also, your help site is broken. see twitter.com/wrksprfct/stat…

@ninadawdles Hi Nina, I'm sorry to hear about your poor experience. I can confirm we received your product dispute and are investigating this with the seller and the delivery team. We will follow up with you via email with next steps once we have determined a solution.

@bklynbasement Hi Arielle, we're so sorry to hear this! Have you emailed us at hello@aptdeco.com? We can have you fill out our building damage form and we will address this right away.

@abbyhirsh Hi Abby, we followed up with you via email on the steps to submit a dispute. Feel free to let us know if you have any questions!

@forgetlucas_ Hi Luis, we emailed you regarding this rescheduled delivery.

@raskinsthe Hi there! The COI has been sent to your email at 9:45am. Feel free to respond to that email if there is anything else you need!

@AptDeco hello I have a delivery today but the COI has not yet been sent. Is there a live person I can call? I keep emailing but no reply. Thanks.

@freemdoom Hi there, thanks for reaching out! Our team is happy to explain how our pricing works. Please email hello@aptdeco.com and we can assist right away.

@AptDeco very confused about local delivery included. You add $279 to my asking price, so it’s not free and it’s charging more than my asking price.

@raskinsthe Hi there, please email us at hello@aptdeco.com and we'll be happy to look into this account verification issue for you!

@AptDeco hello it seems your site is down:

@bawges As mentioned previously, we could not process a refund due to the credit card dispute you submitted. However, the dispute has now been resolved. We have reprocessed the refund which should appear back on your card within 2-5 business days.

@AptDeco @AptDeco your customer service team has been MIA. I've sent numerous follow up emails. I've been owed a refund for over a month at this point and your customer service team is burrying their head in the sand.

@AptDeco I've made numerous attempts to contact your customer service team since Friday and haven't received a response. This has been an awful experience from the start

@bawges Hi Aaron, we followed up with you regarding the refund via email.

@AptDeco @AptDeco its been almost a full week and I still don't see the refund processed on my card. The circus continues.

@bbb_us @dontbuttercup Hi there, we're sorry to hear about your poor experience. Have you emailed our support team at hello@aptdeco.com? We'll be happy to look into your issue.

@AptDeco Buyers & Sellers beware; check out their Better Business Bureau profile. They score an F from the @bbb_us ⬇️

@c_m_howard Hi Christopher, I'm sorry to hear about your poor experience. If you haven't already, please email our support team at hello@aptdeco.com and we'll be happy to look into this for you. Thanks for your patience!

Yo, @AptDeco sold me a bad bed for $500 and won’t do anything about it because it’s been…(checks notes)…more than 24 hours. 😐 Plus their website is super buggy. Try @kaiyo instead y’all.

@rnbsnlowie Hi there, please reach out to our support team at hello@aptdeco.com and we'll be happy to help you!

@AptDeco Does anyone have a phone number for this company? Horrible experience!

Hi there, Our engineers are currently working on fixing this issue. Thanks for your patience!

@janet_flora Hi Janet, I'm sorry to hear about your poor experience. I just followed up with you via email on next steps regarding your delivery. Please let us know how you wish to proceed there. Thank you!

@lizbedor Hi Liz, Thanks for your feedback! Our engineers are actively working on revamping our offers feature in the near future. Keep your eyes out for the update within the next month! If you have any questions about this, feel free to contact our team at hello@aptdeco.com!

@AptDeco friendly feature request: Please make offers binding! I've received 10+ offers on an item and made adjustments to the price and they don't buy. And then I subsequently get more, lower offers when I've already lowered what I want to sell for :(

@ashtonellen_ Hi Ashton, we sincerely apologize for the delay with your delivery. Our team has contacted you via email regarding next steps. Thank you for your patience during this process!

@mathewrodriguez Hi there, you can email our support team at hello@aptdeco.com. Thanks!

@AptDeco need some help with your site and don't know how to get in touch