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jkc2023@Kaur13Mrs
@AsdaServiceTeam any chance for a reply?
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Megan@Wilkinson1Megan
@AsdaServiceTeam placed an online order for Monday 29th,not received, but payment taken? Wednesday, after numerous calls a refund is processed which will take 3-5 days …. Urm I’m starving here?! Surely this is not okay?!!
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Kirsty Jenkins@MarkJen71058626
@AsdaServiceTeam hi there can some one reply to my DM from last week please. Had one response asking me to provide details which I have. It was regarding opening my box of candles with one being broken and as a result me cutting a finger. Many thanks ☺️
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Kath@KathsSpace
I’m not sure @AsdaServiceTeam likes me today. Due to have food delivered later. I ordered 2 Corned Beef Hash ready meals, they are sending 2 Chilli Beef Ready Meals. I ordered Original Pringles and they are sending me Sour Cream ones!
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@asdatm_Care Do you have a direct message option to provide you with the confidential information you’ve requested? I can’t seem to send you anything as a DM?
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Kelle Benney@kelleseymour
@AsdaServiceTeam had a delivery earlier and boneless chicken thigh fillets have been delivered instead of chicken breast fillets. Can you arrange a refund?
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Kathdinsdale@sallycinnamon02
@AsdaServiceTeam why has my refund been refused when half my grocery order was missing? I reported it at the time and the driver noted it. Such bad service. #AsdaMondaymadness #AsdaGroceryscam
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Dan@funke_dee
@asda is your website down? Trying to do an online shop and nothing is loading.
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Jim@jim_winch
@AsdaServiceTeam why do I never get any money/vouchers etc. When I have scanned my app after spending in store. I spent over £80 today but I didn't get anything. In fact, I've received nothing for ages!
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Kyle Myatt@myattron87
@AsdaServiceTeam Quick question what is the point of the ASDA app? I’ve been scanning it every week now for 5 months, ever since they changed how you collect points I haven’t earned a penny on it since May and spent £100s. You don’t even have the side missions on there any more.
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porkwings@porkwings_
@AsdaServiceTeam Hi I need to make a refund request for a faulty item but my order isn't showing as delivered so I can't. I also handed back a substitution to be refunded.
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Yes The Best Band Ever@Yesthebest
@AsdaServiceTeam My Asda Rewards app is showing a Cashpot of 89p for at least 2 months, despite scanning the code on the many occasions I shop at Asda. Others appear to have the same problem. What IS the problem?
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anna@_typicalanna
@AsdaServiceTeam hi ive called 4 times now with no help or resolution on an order that says was delivered yesterday but it never was. i would like a refund. i am not calling another unhelpful customer service employee.
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