Nationwide

Whether you want to speak to a real person in branch, or do your banking online, there are many ways you can bank with us. If you need support, get in touch: spr.ly/6189ZuOvV

@xcrissyyy Hi Crissy, all of our services are currently showing as working as normal. If you haven't already, please restart your app, and device, and try again. If you're then still experiencing this issue, please do call us on 03457 302011, so we can help you further. Emm

@AskNationwide hi, are there any known app issues? Mine keeps timing out so I can’t log in

@GrimUpNorth01 Hi Alan, if you'd like to raise a complaint about this, you can find more information on how to do so here: spr.ly/6014B8wChe. Emm

@AskNationwide what has happened to manners of your staff just been in your Whitley Bay branch to make a deposit and was referred to as “mate” now call me old fashioned but I’m not his mate. Either refer to as Sir or my surname standards are slipping

@bigpaul5858 Hi Paul, to look into this further please contact our team through 03457 302010. This line is available until 6pm. Emm

@AskNationwide can existing customers get a buy to let mortgage?

@andydenyer63 Hi Andy, thank you for making us aware. If you have received this email, you can find more information on hos to report this to our team directly here on our website: spr.ly/6011B8wSzN. Emm

@AskNationwide There is a scam email doing the rounds claiming to be from Nationwide regarding a direct debit being set-up and if you know nothing about it to call a number. However, it is NOT a Nationwide number, and there are many reports of it here: who-called.co.uk/Number/0333054…

@easylec Hi John, you can find out more about the Cash ISA's that we offer here: spr.ly/6011B8kfTJ. Nathan

@AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

@Starlet2021 You're most welcome! Enjoy it 🙂Emm

@AskNationwide Thank You much! That's an annual free massage on you. #fairershare

Hi Ben, so we can look into this for you securely, please start a chat on your banking app, or through your internet banking. You can also call us on 03457 302011. If you'd like to raise a complaint about this, you can find more information on how to do so here: spr.ly/6014B8kSBE. Emm

@Tel_Wilcox Hi Francis, so we can look into this securely for you, please call us on 03457 302011, this line is available until 8pm. Alternatively, you can also visit your nearest branch: spr.ly/6019B8kmES. Emm

@JBerkeleyClarke @AskNationwide Dont think so🤔 @VirginMoney was in process of changing to @AskNationwide just closed my account Unable to sign in so called telephone banking who refuse to tell me anything or let me speak to department who closed my account Refused to say anything even how to get my money😠

@AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠

@TheTipsyDram Hi there, all of our services are currently showing as working as normal. If you haven't already, please restart your app, and device, and try again. If you're then still experiencing this issue, please do call us on 03457 302011, so we can help you further. Emm

@AskNationwide what’s up?

@YvonneD19980892 Hi Yvonne, so we can look into this further for your friend, please ask them to reach out to us securely bu calling us on 03457 302011. Emm

@AskNationwide I am going to the ombudsmen you refused to pay my elderly friends carer today on the phone for 45 minutes her carers will leave if she does not get paid and you will be responsible

@Ragingtaxpayer Hi there, so we can look into this for you securely, please start a chat on your banking app, or through your internet banking. You can also call us on 03457 302011 from 8am. Emm

@AskNationwide Any chance you can sort your mobile app out? Every time I open it there's a window saying "Products you might like" I press the X and choose "Don't show me this again", I then look at my account, go back to home page and it's there again. It just won't go away.

@aftabamon You're welcome, hope you have a good afternoon. Nathan

@AskNationwide thank you.

@AskNationwide none of the numbers to call from abroad work? It's impossible to reach you!

@MaxModz1382 Happy Fairer Share Day, Max! Enjoy your £100 🎈 Nathan

Love u @AskNationwide Only had a student account for a few months But worth it❤️

@EvonneOkafor Hi Evonne, so we can look into this for you securely, please start a chat on your banking app, or through your internet banking. You can also call us on 03457 302011. Emm

@AskNationwide Need a replacement card for my cashbuilder account as lost it

@Plsdoright I'm sorry to hear this. If you'd like to raise a complaint regarding this, you can find your options for doing so here: spr.ly/6018B8ntFq. Please include reference #120286. Nathan

@AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

@AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

@aftabamon Please try using a different phone to make the call, as we are not currently aware of any issues affecting our phone lines. Alternatively, you can also start a secure chat with us via the app, internet bank, or by visiting: spr.ly/6012B8ntmw. Nathan

@AskNationwide Yes, it never connects!

@MARKAFN You're very welcome, hope you have a lovely afternoon 😊 Nathan

@AskNationwide Thank you

@AskNationwide when a Fix rate bond has matured and if it is left to turn into an instant access maturity bond account can I then just add money to it and treat it like a normal savings account?

@shella16 Hi there, we have responded to the DM you sent through yesterday with more information. Emm

@AskNationwide Will I be getting my fairer share, have a flex account, still waiting for an answer 🤔 thanks