Ask Verizon. Helpdesk.

@__mandapandaa Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

IM TRYING TO FIGURE OUT WHY THE FUCK MY PHONE IS DISCONNECTED FOR THE LAST 5 HOURS AND THE BILL WAS PAID. HOW THE FUCK CAN I VERIFY ANYTHING SENT TO ME IF THE PHONE IS DISCONNECTED?! @Verizon @VerizonSupport @VerizonBusiness

@EQalbe @EQalbe kindly check your inbox we have sent you a private message. Thank you

hey @VerizonSupport Why has it become increasingly difficult to get support. I have 11 lines with you and i am being charged extra for the past 3 months. I have tried reaching out multiple times. I have been switch over to different depts but the issues not resolved.

@EQalbe Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@weswojik Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@VerizonSupport hello, I'm trying to log into my home account but am having issues. can you help?

@ChuckRaymond @ChuckRaymond Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@VerizonSupport I’ve done that 100 times. Nothing happens. Absolutely nothing. Everyone blames the other and here I sit. You can see my file. No need to waste more of my time.

@VerizonSupport Following up with my ongoing battle to get the gift card I was promised at sign up in April. Cristine (no h) was very nice, but now I must wait until Dec.10,2025. They keep extending it. Verizon you really know how to disappoint.

@ChuckRaymond Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@VerizonSupport I’ve been through it enough. Verizon can’t get it together. Busy? Hours and hours and hours of chatting. Closed or not, Verizon let me down. I’ll just wait AGAIN 65 days and see.

@lorenzoisfresh Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

.@Verizon service and customer service is terrible @VerizonSupport

@meliaingram7 Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@VerizonSupport Where do I send a DM?

@Verizon Here's a reworded version of your message, concise and suitable for posting on X, while maintaining the core complaint: Just arrived in Milan, Italy, and got a local SIM card for Italy & Switzerland for a month. Verizon sent a "Welcome to Italy" message, activating TravelPass at $12/day + taxes, despite my SIM. Called Verizon International, and they said I must pay for TravelPass or keep my phone off. Mentioned my cheaper SIM, but they insisted TravelPass is automatic. Agent told me to use airplane mode, then we got disconnected—no callback. Frustrating to deal with this on vacation. Verizon, please fix this! #Verizon #TravelPass This version is 117 words, within X's 280-character limit, and conveys your experience clearly. Let me know if you'd like further tweaks!

@antonkorzh_us Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@VerizonSupport can i cancel all verizon services. Everything is a frustration. MMS doesnt work. upgrading iphone every year and every single year verizon screws up. i am fed up with it. let me know if tmobile is better anyone knows?

@TheShrink6 Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@Verizon I am a 20 year customer. Take that latest disturbing and gross ad off the air now. What in the world!

@Robkruegerjr @Robkruegerjr Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@VerizonSupport Sent

@VerizonSupport hello. I spoke to customer service on Sunday October 5 and got a payment extension confirmed (received text confirmation) yet services were suspended and I can’t speak to anybody

@Robkruegerjr Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@KungFuJoeyNow Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@VerizonSupport Before I do that I want everyone to know not to go to that store. Absolutely dogshit customer service, the worst I’ve ever seen

@Verizon your store on 157 86th st is absolutely terrible. Ordered a phone, order went through, went to pick it up, everybody is just hanging around and an employee on his phone sitting down says “what you need?” Then says “oh you ordered? Systems down.” Refuses to help me

@nenasigusa39 Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@VerizonNews @Verizon It is very uncomfortable that your salesperson came to my apartment door around 8 pm.knocking loudly and trying to sell services without any prior permission. No matter how good your company’s service may be, such an intrusive and aggressive approach makes me not want to sign up.

.@Verizon has announced that Dan Schulman has been appointed CEO. Dan has served on Verizon's Board since 2018. He will bring a proven record of transformative leadership and deep telecom industry experience to help us enter our next chapter of growth. verizon.com/about/news/ver…

@Shooter3732 Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@VerizonSupport Waste of time!!! I spent probably 2 HOURS on the phone with Verizon customer care attempting to get a copy of my original receipt and they couldn’t find one!!! And I bought the phone at my local Verizon store!!!

iPhone 17 is here and our cases are Built For You! Check out the full collection on our site today 💪

@GruncleMikeHike Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

Hey @VerizonSupport it is almost impossible to get alive agent!!!! Do you want my continued business or should I find a new carrier?

@MattGorman1122 Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

Another miserable experience with @VerizonSupport just trying to turn in old phones because @Verizon surely will charge me for them even if they don’t take the smallest amount of initiative to give instruction on the process. #verizon

@Verizon after 8 hours and 20 minutes, speaking with 21 virtual associates and 4 on the phone I am calling it a night. My mission to activate my new iPhone 17 pro will have to wait until tomorrow. Worst customer service experience in history. @VerizonSupport

@UroOncologist Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S

@verizonfios @VerizonSupport literally the worst customer service I have ever dealt with. “So if no once calls you back you’ll just have to start over again”…..🤔

@XeroProxy Kindly check your inbox we have sent you a private message. Thank you

Hey @Verizon I would love to get my package however every option to pre-sign, pick a new date, or literally anything other than “return to sender” is unavailable. Why are your shipping so terrible?

@XeroProxy Sorry about that! Please follow us and DM your number so we can reach out and sort this out. ^Beth S