Aswin

After the recent rains, hennur main road in front of sparsh hospital is not motorable and water logging! Highlighted poor condition multiple times before when road was dug up completely. But no actions taken. Please check @DKShivakumar @GBA_office @GBAChiefComm @blrcitytraffic

Will the road in front of sparsh hospital hennur road be fixed? No actions taken and it's getting worse day by day for residents who are stuck in Bangalore traffic just due to bad road and not really a congestion! @GBA_office @GBAChiefComm

@GBA_office @GBAChiefComm can the hennur road at sparsh hospital be tarred? It's a main signal and there is no road for a 100 metre stretch and only sand and dust! This will only create more patients! Needs immediate attention

@SwiggyCares Not needed. Thanks

@aswinvg1 Kindly meet us in the DM by clicking on the link below, and we’ll do our best to turn this experience around for you. Looking forward to resolving the issue! twitter.com/messages/compo…

@Swiggy @SwiggyCares the new way of support. Ask the customer to email during chat and when called the phone number, they just cut the call. Customer is only suffering person. Swiggy just makes money!

@SwiggyCares Whatever you want to post you can post here..no DM please

@aswinvg1 We completely understand you frustration. Waiting this long for your food, is never fun. The replacement is on its way to you, and should be delivered soon. Please bear with us! Once delivered, reach on DM, we'll make it up to you for the hassle.

@SwiggyCares I don't need your updates anymore after a delayed order is reaching my location. I know your answer will be just 'we see that the order is already near your location. Sorry for inconvenience caused. We hot delivery at highest regard and we will inform the team to get this better'

@aswinvg1 Appreciate you sharing the order ID! We're on the job and will be reaching out with an update as soon as possible. Stay with us!

@SwiggyCares 227019726292579. It's a replacement order for another order with wrong item delivered incorrect. And it's now 2 hours from original order time. And your support through chat and call is amazingly bad. My last orders with Swiggy before i uninstall

@aswinvg1 Hello Aswin! We’re sorry for the trouble you’ve faced. Can you please provide the order ID so we can look into this for you?

@blrcitytraffic @GBAChiefComm @GBA_office @Hennurutrps1234 Nothing has happened since. It has become really bad and more worse for riders. Can we fix it pls? @GBAChiefComm @GBA_office @blrcitytraffic @DKShivakumar sir @thekjgeorge sir. Thanks

@aswinvg1 @GBAChiefComm @GBA_office @Hennurutrps1234

Sparsh hospital signal in Hennur has turned to a traffic nightmare. The place opposite has been a dug up and not closed properly leading to heavy traffic jams. Need traffic police to control there 24*7. @blrcitytraffic @GBAChiefComm @GBA_office need a permanent fix!!

Permanent fix is not white topping. That is many months away!!

It's right on hennur main road. Around 100m of solid mud causing pollution, dirt and dangerous for riders! There's no road here

It took just 20 mins of rain to create waterlogging in Hennur Main road near kothanur, k narayanapura cross and near Sparsh hospital. This can be fixed and is not a difficult problem to solve! @GBAChiefComm @blrcitytraffic @GBA_office

Looking forward for a great launch. All the best to the team to making this happen! x.com/Karthikravivar…

@SwiggyCares As usual offering the coupon to fix this? Pls solve the real problem which has been plaguing us for years.. i decline the coupon

@aswinvg1 Got you DM, and we'll be responding to you there, Aswin. ^Ahmed

@SwiggyCares as usual, swiggy does their worst customer delivery, batching of orders and delaying all orders on Friday, Saturday and Sundays! Their customer support team has only standard scripted apologies without actions. Same story and same inaction for last few years.!!

@SwiggyCares DMed your the order I'd and full details of this interactions. I don't expect any actions from this anyways other than few more sincere apologies

@aswinvg1 It does not seem to be like an ideal experience, Aswin. Do not worry we are here to fix this. Allow us to turn this around for you by sharing the order ID. A few minutes should do. We'll be back to address this better. ^Ahmed

@airindia And now I rest my case, no point spending my time anymore in responses which have no actions. Thank you

@aswinvg1 However, do let us know if you need any assistance regarding your return journey. We'll assist you. 2/2

@RNTata2000 @airindia You are forcing to pay for seats to travel with my wife, 1 toddler and 1 infant. Otherwise, they cannot give me 3 seats together. Its not about the money which i can pay, but how I m being arm twisted to pay for seats even in this situation. Customer Delight

@airindia I m still awaiting your promised phone call btw. So I have some confidence still on your customer care.

@airindia Well I have already mentioned about the return journey in your DM. so it's upto you if you want to take a call and I m not going to bef for your assistance! I hope your rebranding strategies are more considerate to customers and not just another branding