@badmaashH We sincerely apologize for the inconvenience caused. To assist you further, please share your booking ID along with your contact number. Once we receive your booking details, our team will get back to you within 48 hours.– Shahzaib
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@MakeMyTripUAE booked a wrong flight by mistake
Realised it and trying to cancel but no way to raise a support request
Can you pls call me
Your call centre is not responding since 45 mins
@airindia Your reply is the same standard template that I've been hearing its not a resolution.
My question is simple: if you are charging me way above the current fare showing on your website than what are those additional charges, please explain.
@airindia What scam is this, you guys are charging more under the pretense of 'reissuance' and saying that system is different. I checked your website and the fare is much lower thn what you are quoting me on call which is 6-7k more?
@DGCAIndia@MoCA_GoI
@airindia Your customer service is rude and unhelpful
The person called me and talking to me like she is doing me a favour.
You guys are telling me that some one calls you to book tickets will be charged 6-7k extra than someone booking online?
@badmaashH Hi, this is certainly not the kind of experience we’d like our customers to have. Please help us with your trip ID over DM for processing further on this ~Aryan twitter.com/messages/compo…
@IndiGo6E you have the worst service possible..my bag never left the origin while I already reached the destination
After raising a complaint I was promised it would reach my hotel at a certain time and now your staff isn't responding to calls or anything at all
@IndiGo6E That's what I'm telling you
I contacted them and also shared the screenshot of the email where you've mentioned the refund
They are saying they need some internal reference number from you. They've emailed you 2-3 times about it already
@badmaashH Hi, please be informed that refund has been initiated from our end. We request you to kindly reach out to your travel agency to claim the refund. For any further assistance feel free to reach out to us. ~Nidhi
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