Barbora Petrásšková

Big thanks to Christopher Hevia Quevedo, our dedicated Booking.com Account Manager. It's reassuring to know that when your property is suspended without explanation, there is a specific person assigned to ignore your messages. Premium partner experience.

Day 8 of our suspension on @bookingcom No explanation,No incident,No evidence,No policy violation If there was enough evidence to suspend us, why can't anyone explain the reason 8 days later? After 10+ years and 3 properties on your platform,do we deserve to know why? Yes or no?

@bookingcom Do I deserve to know the reason? Yes or no??

@bapushka We understand your frustration, Barbora, but due to GDPR laws, our specialized team is the only one with access to your information.

One simple question for @bookingcom If you suspend our property, don't we deserve to know why? It's been almost a week. We've contacted support multiple times and still have no explanation. Serious actions and allegations should come with transparency and timely communication.

@CFE_Contigo Ya son 26 horas sin energía eléctrica. En las últimas semanas los apagones se han vuelto recurrentes, lo que hace pensar que la infraestructura actual no está siendo suficiente. Los usuarios pagamos por un servicio continuo y funcional. Urge solucion.

@bookingcom suspended our property, instructed us to contact support with any questions, and then support could not explain the reason for the suspension. I am not surprised by the lack of communication, but I am frustrated by it.

@Expedia @Expedia now thinks ONE king bed = 3 adults They emailed hosts saying they may automatically change room occupancy settings unless properties opt out in less than 2 weeks. Not suggest. Not ask. Just change it. Great for search results. Terrible for actual guests. BE AWARE

Road tripping this summer? ⛽️ Save on the hotel part of the trip with 15% off select stays 🏨 Use code SAVE15NOW at checkout. Book by 5/21. Travel by 7/31. Terms apply: ms.spr.ly/6012vpB02

@Expedia now thinks ONE king bed = 3 adults They emailed hosts saying they may automatically change room occupancy settings unless properties opt out in less than 2 weeks. Not suggest. Not ask. Just change it. Great for search results. Terrible for actual guests. BE AWARE

@bookingcom Ongoing issue with your platform: duplicate commissions & taxes charged on numerous reservations, clearly visible in their system. No resolution, no response—only payment demands for incorrect invoices. Unacceptable. #CustomerService #Accountability

Over a month with no resolution. Almost $6,000 in payouts missing. Customer service? Nonexistent. Marketing calls? Plenty. This is how you treat hosts? @vrbo

Dream of hosting, doing all the work, and getting paid nothing? @vrbo has it all: nearly $6,000 USD owed, a broken website that blocks bank details, an unresolved issue since January 27, and exceptionally bad customer service as the cherry on top.

@vrbo I did, respond please.

@bapushka Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address, so we can look into this right away? -April

Reported a issue on Jan 27:my bank account was removed and I can’t add it back due to repeated website errors.I have 3 payouts pending for reservations that already checked out.I was promised a fix within 14 days. it’s now been 3 weeks,and I still haven’t received solution @vrbo

@McDonaldsMexico como puedo facturar pedidos de la app? nadie me responde o ayuda. ninguno de su telefono sirve.

¡Para todos los gustos y todos los antojos! ¡Hay McParaTodos! 💛❤️ No importa qué busques hoy, aquí siempre hay una posibilidad para ti 😉

Desde hace más de un mes solicito corrección de una factura con monto menor al recibido y la emisión de otras pendientes. Comparto toda la información y solo obtengo silencio o respuestas incongruentes. ¿Alguna solución?@ZetaGasJalisco

@ZetaGasJalisco porque la cantidad facturada no coincide con la cantidad de mi recibo??

Solo quiero recibir la factura de mi compra y que venga por el monto realmente pagado. Algo tan básico parece imposible para una empresa con una atención al cliente tan terrible como esta. 🤦‍♂️📄@ZetaGasJalisco

@ZetaGasJalisco no solo nececitamos gas, también requerimos trato digno. Factura recibida al solicitarla, por la cantidad pagada no menos, respuesta... todo eso se añade a la experiencia de cliente

¿Necesitas gas? ¡Gana más con Z Gas! 💙 Solicita tu surtido de 100 L y obtén un cupón 🙌 por $100 de descuento. Márcanos desde tu celular 📲 al *3800 o al 33 3668 3800. *Aplican restricciones **Participan pedidos por otros canales y redes sociales

@ZetaGasJalisco la factura que descargue del SAT (ni si quiera me la mandaron) tiene cantidad menor de mi consumo y el recibo que tengo. Me puede dar respuesta?

There is no worse customer service than @Airbnb and I am going to sue you. Month and half without solution and privacy breach. Go book your Vacation with someone else people, for your good. @AirbnbHelp #boycottairbnb