Dave🦇

@GWRHelp Thank you very much for the speedy reply and for the information!

@battlebroom Hi there, If you have a reservation and can't sit down, compensation is available here: railhelp.co.uk/gwr/make-a-com…. Please include photos of your ticket and reservation, as well as details of which stations you had to stand between - Niamh

@GWRHelp 11:18 from Cardiff to London. Cut carriages, packed and no seat reservations. I'm travelling with my 11 month old and a seat would have been really handy. Does that sound like a journey refund or not?

@OctopusEnergy Hi, I've been trying to get in touch with your customer service for days now. Any chance someone could reply on how I might actually speak to someone about my accounts. If the answer is to email you. I did that several days ago and have heard nothing

@Joetinks Alright, you win 🏆. I'm assuming you've got a folder of these primed and ready.

two days after my birthday - don’t think I could have asked for a better gift than this

@flashbacklondon Absolutely

Have you ever purchased a record based solely on its cover art?

@JamesBWoodall Great news, I love RoboCop!

Filming next video today.

Absolutely top class results yet again.

Things overhead in a canton chip shop: "nah mate, Xbox is my lady"

@Joetinks The riffage!

@battlebroom always brother. the riff in the chorus is just silly

Listen to the first new Botch song in over 20 years! brooklynvegan.com/botch-release-…

@Joetinks Awesome, thanks dude. Good to know you've still got my back.

@brooklynvegan @battlebroom dude, new Botch, and it rips

@GWRHelp Very much enjoying the new GWR features where the trains are fine in the morning. Then in the evening they're delayed with no air conditioning and with too few carriages. I see you got our feedback suggestions 👏

@WillyHolder Any time dude 😎

@battlebroom Thank you Dave. Means a lot. This was supposed to be a (pretty poor) joke but this does not detract from the gratitude I feel that you're looking out for me ❤️

I am looking for someone who can meet up occasionally and talk about things. How does one find someone like this? Asking for a friend

@GWRHelp morning, I've still not received an acknowledgement email from the gwr feedback email. Or a response regarding a missold ticket and how to get a full refund. Can you help with this please?

@GWRHelp What I don't want to do is go around the houses with a product that doesn't work as sold. Especially if the email hasn't been seen or received at GWRs end. So ideally you can help me get through to someone to refund the mis-sold flexi ticket. That's the issue.

@battlebroom I'd advise to please call our Web Support Team on 03457 000 125, then option 3 and option 1 between 9am and 5pm on weekdays who can confirm if there is an alternative way to get this loaded onto the smartcard - Bradley

@GWRHelp I was sold a flexi season ticket from Cardiff to Temple Meads. The smart card doesn't work at Cardiff. So to potentially activate it I've had to buy a ticket to Bristol. Making the reduced monthly cost absolutely void. Who do I speak to for a full refund?

@GWRHelp Called that number this morning. They advised I email the address you've given me. Which I've not heard back from. There's no way to load it at Cardiff so it's not needed. Also there's £152 of my money GWR without a product in return. So I'll be needing a refund.

@GWRHelp I did yes. But if the next step to apply for a refund online, that's not ideal due to the admin fee. As the product has been mis-sold rather than not needed. So I'm due a full refund.

@battlebroom Did you purchase this online? - Bradley