Belk

@kenmar444 Hello, We are sorry to hear of your experience and appreciate your feedback. Please consider sending us a private message on Facebook or Instagram with more details.  We would be happy to research this further on your behalf. Thank you. Have a great day!

@LauraPatchen1 Hello LauraPatchen1, We're sorry to learn about your experience. We invite you to send us a private message on Instagram or Facebook with your order number so we can assist you further. Thank you for reaching out, and we hope you have a fantastic day!

@LauraPatchen1 Hello Laura,  We are sorry to hear of your experience! Please consider sending us a private message with more details. We would be happy to research this further on your behalf.  Thank you!

Hey @belk customer service—- you sent me a coupon for $10 off of each of the 7 items I ordered 30 min ago but when I called about it, they apologized and said they can’t honor it. What kind of customer service is that? YOU sent ME the email with the offer! Honor the $70 off!

@Scuba0220 Hello,  We are sorry to hear of your experience! Please consider sending us a private message via our Facebook page or Instagram with more details. We would be happy to research this further on your behalf.  Thank you and we look forward to your message.

@belk why does the Men’s and Home store in Greenville, NC have 4 different registers but they only always have 1 in use. Lines are wrapped around the store while other employees just stand around

@managingmack Hello,  We have responded to your private message at this time. Please let us know if there is anything further we can do to assist.  Thank you for shopping Belk! We hope you have a great day!

@managingmack Hello,  We are sorry to hear of your experience! Please consider sending us a private message with more details via our Facebook page or on Instagram. We would be happy to research this further on your behalf.  Thank you and we look forward to your message.

Fuck @belk - had an associate knock on my fitting room door asking me to leave my bag outside or have then hold it at the register- ma'am you not holding my MK bag while I try on some jeans. Is this a new policy or you think I'm trying to clip these jeans - bih FOH

@pinedump Hello, We sincerely apologize for your experience. We encourage you to send us a private message on Facebook or Instagram with further details. We would be glad to relay your feedback to our forum. Thank you, and have a wonderful day!

@belk I am very frustrated with the checkout process at your stores. I am badgered to download your app. Then hounded to apply for a belk card. I have to say no 3x! This week I was told he would “get in trouble” if I didn’t provide my email. I just want to pay and leave!!!

@DataVectra Hello, We are sorry to hear about your experience! Please consider sending us a private message with your order number via our Facebook page or Instagram page. We would be happy to research this further on your behalf. Thank you and we look forward to your message.

@MarvinMyers86 Thank you for contacting Belk. We apologize for the inconvenience and would be happy to assist you. When time permits, please consider sending us a private message.  We look forward to hearing from you and thank you for shopping with Belk.

I have just called @FedEx "customer service". The foreign person taking my call was NO help, and agreed when I asked "So you're telling me you're useless?" Then I called @belk "customer service", whom I ordered from, and they were no better. WHERE IS MY PACKAGE?!?!

@Philxb Hello Philxb, We're sorry to hear about your experience. Please send us a private message on Facebook or Instagram with more details.  Your feedback is important to us and we will surely forward it to the relevant parties for review. Thank you, and have a great day!

Hey @belk is there anyway you can slow down the customer experience in your stores. I think not. Awful

@elizabethfclark Hello, We have responded to your private message at this time. Please let us know if there is anything further we can do to assist. Thank you and have a wonderful Friday!

@belk Message sent on Facebook.

Placed an order online with @belk for pickup. This is what I picked up a few hours later…Do better @belk! I have been trying to untangle this mess for 30 minutes.

@blaqjesus16 Hello, We sincerely apologize. Please consider sending us a private message via our Facebook or Instagram page. We would be happy to research this further on your behalf. Thank you and we are looking forward to your message!

@belk I can't dm you because you are not following me.

@belk I'm trying to return something that was bought during the holidays, but I'm being told by your store associates that I had only 30 days. Why don't you have extended holiday returns?

@gregfau87 Hello,  We apologize for any inconvenience we have caused. We are happy to forward your feedback to the appropriate channel for further review. Please consider sending us a DM with more information regarding your in store experience.  twitter.com/messages/compo…

@belk you know what’s crazy to me. Is you have a sale online for buy one get one and your local store refuses to adjust it. Bad business practices in my opinion. You lose a sale because of not wanting to honor it. Also they said they could but choose not to.

@dyk_udown Hello,  We appreciate your feedback. We will forward your comments to the appropriate parties for further consideration. Please let us know if there is anything further we can do to assist.  Thank you for shopping Belk. We hope you have a wonderful Friday.

@belk You need to add credit/debit as an option to pay bill

@Rom828Barbara Hello,  We appreciate your feedback for Glen. We will forward your comments to the appropriate parties so that the employee may get the recognition. Please let us know if there is anything further we can do to assist.  Thank you for shopping Belk! We hope you have a great day!

@belk Flowood,MS has an outstanding, ever gracious employee in the ladies shoe department. His name is Glen. Manning 2 checkout registers in different areas of the dept in December when co worker went on break, leaving people in line or leaving before he came to the rescue.

@PJtheDJinNYC @Macys Hello PJtheDJinNYC, Thank you for your valuable feedback! We will ensure that your comments are passed along to the relevant teams for further review.  If there's anything else we can assist you with, please don’t hesitate to reach out. Wishing you a fantastic day!

@belk & @Macys are very similar in one respect - both have some great coupons but have so many excluded items it's hard to actually use them. Would it be a shorter list if you listed what the coupons can actually be used on?

@TheMsDoe1688 Hello TheMsDoe1688, We are sorry to hear of your experience with your order. Please consider sending us a private message on Facebook or Instagram with more details.  We would be happy to research this further on your behalf. Thank you. Have a wonderful day!

Seriously, @belk You said my package was delivered ro my mailbox, but to wait 3 days to file a claim?? Seriou?

@PepperJack540 @synchrony Thank you for sharing your concern about Belk's partnership with Synchrony for credit card management. Please consider sending us a direct message via Facebook or Instagram so we can gather more details regarding you concern. We can provide this as valuable feedback to our team.

@belk I beg of you, please leave @synchrony and find a different bank to handle your card. I’m about to lose my mind. The latest fraud alert came after Synchrony froze my account due to suspicious activity…..THEIR activity for giving me a credit for paperless statements!