Bell

@CaseyPhinigan We sincerely apologize for any inconvenience this has caused you. We can add you to our exclusion list. All I would require is your full service address with postal code via DM. Thanks. ~ TJ

@Bell Can you scabby motherfuckers stop sending your fucking door to door salesmen to my house twice per week I’m considering a restraining order!

@nash_qureshi Hello, we're very sorry to learn about this technical concern. We'd like to look into this further for you, please DM us the account details. Thank you ^LS

@Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻

@axelsimonise Hi there. Having an excellent service is a top priority and out team would love to work with you to turn this around. Please DM us, so we can get more details. Thank you. ^RZ

@VirginPlus @Bell 5: even after tree trimming done , still no survey , no follow up , no call. And after having to call again . Guess what? They have to reschedule due to being too late in the day after literally 3 hours of back in forth on the phone. Conclusion: cancel @bell even b4 it started

@Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl

@johnabraham7 Hi, we're truly sorry for the continued disruption and understand why you're frustrated. This is not the experience we want for our customers. We'd like to take a closer look at what's causing the delay and review the latest information on your case, please send us a DM. Thanks

@Bell you said my problem would be solved today. I’ve been patient waiting, all day without internet. 5th day now. Didn’t hear anything all day, so I called. And now I’m being told it can’t be done? Maybe @Rogers can solve my problem.

@strongbuike7 Please DM us for further review and discussion. Thank you

@TELUSsupport @TELUS what’s happening. Why is @Bell also sending me a bill.

- Why is Bell sending me this, I am not subscribed to Bell network, I moved the number to Telus. And why sending me this July 14th other than 9th of every month which they used to send bill. I will gather these informations and take it to the police. Let me know what is happening

@Rae8465 Thank you. We see your private message and will meet you there to assist as soon as possible.

@Bell @Bell DM sent...

Holy @Bell - you as a company are a fkn joke! I spoke with the nicest reps so not angry at them! Angry at the fact that you dont do ANYTHING for your loyalty customers! Over 20 yrs & instead of helping lower the cost, everything costs more for LOYALTY, wtf! Unreal! #bell

@CheyneLothering Hi! This definitely doesn't sound like the experience we strive to provide, Cheyne! We would love to take a more in-depth look into this for you. Please send us a DM and we can work together on your concern. Thank you. >ME

@Bell what an absolute disgrace!I upgraded my phones(26 June),fedex called that the boxes received were empty.Ive had an agent drop my call,case mngr Joey-Anne not calling back,now spoken 2 "walter", another case mngr dropped my call while I was still talking to him!Dnt use Bell!

@johnabraham7 We're very sorry to read about this. Kindly send us a Direct Message with your account information, and we will do our best to help. Thanks ~MS

4 days. No internet. My wife can’t work from home. Multiple calls to @Bell , conflicting answers from reps, managers refusing to speak to me and I’ve been hung up on twice now. This isn’t just poor customer service, it’s costing us money. Who is going to take ownership?

@kdaide For account security, we would recommend sending the details through DM as this is posted through a public forum, thank you. You can send us a DM through here x.com/messages/compo…

@Bell look up ticket BLBTPC5Z

@Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

@kdaide While we can't confirm a faster appointment without first reviewing the account and the technician availability for your area. We'd be happy to take a look and see whether there are any earlier options, escalation paths, or alternative solutions available.

@Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken

@Robot_tells_me Good morning. Welcome to Bell. Please send us a Direct Message and we will do our best to help. Thanks ~MS

@Bell how do I find my temporary voicemail password. I never made one, I was never told about one, but all of a sudden I need one today for some reason. Where is it? Your app, your site, and your agents all don't know.

@battlerapchulo We're very sorry to learn about this. We'd like to look into this further for you, please DM us the account details and more information about the concern. Thank you ^LS

@Bell_Support @Bell @fibetv1 @FibeBell Over 1 hours on the phone 3 advisors No loyalty department No supervisor Still no service

@HugedickJohn Thank you for getting back to us with the details on what happened. I'll have our conversation moved over to our mobility team to have this looked into further. We appreciate your patience.

Nothing connects Canadians quite like cheering on our country. ❤️🤍 Wishing you a Happy Canada Day from all of us at Bell. 🇨🇦

@HugedickJohn We're sorry to learn about this experience John. We'd like to look into this further for you, please DM us the account details and more information about the concern. Thank you. ^LS

@Bell Your services suck. On the one hand your employees told me they couldn’t verify my identify so I couldn’t get a number. In the other you just secretly charge me 28 dollars. No wonder no one wants to use your service. Worst telecommunication company in the world.

@mel_farenzena If you require assistance with your service, please don't hesitate to send us a direct message with your account details. We will be happy to review your account and assist you further.

@Bell want to suspend services after 145$ was paid with a bill of under 200$. How fucking shitty is that. Do better.

@serwansb Hi, we're sorry your experience left you feeling this way. We understand your frustration and take feedback about our customer service seriously. If you'd like, send us a DM with more details, so we can look into what happened. ^LS

@Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.

@DustinParr Yes, please send it to us via DM.

@Bell Can I DM?

@Bell There has been no Fibre service to our West end building in TO since June 5, 2026. Several residents are affected and many support tickets have been opened. Response on June 6, 2026 was that it would be 3 days. Why is this taking so long!?