buz

@philippac72 @OctopusEnergy They told me the app costs are a beta feature and may take a while to update. Also offered to produce an interim statement

@OctopusEnergy @birch3970 quite a few people are reporting this on FB groups too. Is there a general response you can give as I don't think it's unique to @birch3970

@OctopusEnergy what’s happening with intelligent go cost updates. Smart charging cost not updated since 29th April in app. Usually takes a couple of days?

@ridgewallet Submitted a warranty claim on 14th January. Have not received a response and it is way past your 7 working day service level agreement?

@OctopusEnergy having Hypervolt Home 3 pro fitted by yourselves. I will have a 2025 Cupra born, compatible with OIG and a non compatible 2025 VW Tiguan PHEW. Will I need to connect the charger rather than the Cupra or can I connect the Cupra and then just plug the VW overnight?

@Gatwick_Airport Train your staff for fire alarms. Customers asking where to go when fire alarm went off and multiple staff had no idea???????

@GarethTurpin Why is you tech support over 6 weeks and counting behind? Difficult to spend money with you when Apple Watch can’t even link to your site (Error code 106) to set up data plan???

@MoneySavingExp will you be doing another big gas/elec switch for those that did it in February last year

@tado the graph in iOS app no longer shows when heating has come on or sun. Is this a bug or is there something wrong with my setup

@tado response to changing temp used to be a few seconds. Very slow now??

@MartinSLewis big mistake switching to sainsbury energy. Worst customer service ever. Still waiting for gas

@tado see you are doing a winter promo. If I swop from rent to buy can I get the 15% discount. Started to rent last week.

@tado @birch3970 all sorted now thanks

@tado Just received Tado. Bridge connected to internet fine and updated but thermostat won't connect to bridge?