Bruce McGregor

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Bruce McGregor

Bruce McGregor

@bjmcgregor

Managing Partner Brooke | Digital & Customer Service Transformation | Design thinking & Rapid-problem solving. Views are of my humble opinion.

Australia Katılım Eylül 2008
153 Takip Edilen481 Takipçiler
Adam Creighton
Adam Creighton@Adam_Creighton·
Five most annoying words of the last two years: Safe Overwhelmed Exponential Cases Masking Missed any?🤔
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Bruce McGregor
Bruce McGregor@bjmcgregor·
@qldhealthnews Can you pls. reply to my online enquiry/complaint as I have repeatedly tried to book my 2nd #COVID19Aus dose online and it is impossible to book a date. At the 1st dose I could not make the 2nd booking either. Why is this continuing to be a issue with your system?
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Bruce McGregor
Bruce McGregor@bjmcgregor·
@SkyNewsAust Seriously ... you need someone who can spell. It happens every night across most of your prime time shows.
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Chip Le Grand
Chip Le Grand@Melbchief·
Very interested to learn about a COVID screening program Acciona is running at its level crossing removal sites. We need more of this kind of thinking. theage.com.au/national/innov…
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Bruce McGregor
Bruce McGregor@bjmcgregor·
@FOXTEL_Help Thanks Wilson.Pretty much straight away the MTV Classic content is rubbish. No where near the quality of Max. Why change a very good thing? Just another example of the diminishing quality of #Foxtel for the price we pay. Anyway. Not your individual fault. Have a gr8 w’end.
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Foxtel Help 📺 🆘
Foxtel Help 📺 🆘@FOXTEL_Help·
@bjmcgregor Hey Bruce, we had a refresh of our music lineup a couple days ago, but don't stress! You'll be able to catch the same tunes on our new channel MTV Classics 🎵 -Wilson
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Bruce McGregor
Bruce McGregor@bjmcgregor·
@Foxtel where the f!ck has music max gone?!?!?!!
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Bruce McGregor
Bruce McGregor@bjmcgregor·
Hey @Telstra hoping all the staff there are safe and well. 🙏 I wanted to ask a quick question that given the current situation, if you’re planning to speed up your roll-out plans for #5G?
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Marc Benioff
Marc Benioff@Benioff·
Dreamforce. 27 Keynote Soeakers. 2700 Sessions. 171,000 attendees. 13,000,000 online. 2M Trailblazers. Tim Cook. President Barack Obama. Mother of Dragons Emilia Clark. Megan Rapinoe. Fleetwood Mac. Thich Nhat Hahn Monastics. Deepak Chopra. Customer 360. Tableau. & Much More.
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Bruce McGregor
Bruce McGregor@bjmcgregor·
Good luck to all the nominees at tonight’s Australian Service Excellence Awards. The Brooke team are looking forward to sharing the night and presenting the Customer Service Project of the Year - Customer Integration award. bit.ly/32GKa2B #ASEA2019 #CSIA #customerservice
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Bruce McGregor
Bruce McGregor@bjmcgregor·
On our 1st podcast I speak with Will Bosma from @MuleSoft we talk about the changes Will has seen since he first opened MuleSoft JAPAC, the opportunities ahead with the "Convergence economy" and more on proactive customer experiences. Enjoy. lnkd.in/g5kgi8f #Brooke
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 Jeremy Roach
Jeremy Roach@jeremy_roach·
Humanising digital transformation, thanks to @bjmcgregor at Brooke. Discussing that business value outcomes is the priority and can be delivered via an API-led architecture, and always measuring and optimising is the key to ongoing success. #mulesoftsydnlnkd.in/g4czqqC
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Bruce McGregor
Bruce McGregor@bjmcgregor·
@MuleSoft For an Executive and/or anyone with a non-technical background this is a great diagram to demonstrate the power of @MuleSoft and how it directly impacts the #CX across any enterprise. @patmuga #Brooke
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MuleSoft
MuleSoft@MuleSoft·
Discover how this global bank was able to gain a single view of the customer — integrating hundreds of systems across lines of business in *just 3 months*! ow.ly/IMTS50wqQwm #OpenBanking #CIO
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