Brett B-Smith

@EtihadHelp @Ghosh_Ani_chem @etihad Is it a full refund? Booked direct and due to fly March 14.

Hi Anirban. We are currently offering our guests rebooking and refund options. If you have booked directly with us, you may request a refund via our refund form here etihad.com/en/help/refund…. If you have booked through a travel agency, please refer to them for refund assistance as per the current waiver. *Moro

@cassio1990s @dazza606 @British_Airways Same issue here

@dazza606 @British_Airways same problem here, for two weeks I haven't been able to log into the app, and all I get are DMs asking for my information and making excuses.

@customerre36334 @sean_wilkes I've had the same issue for one week now. I've uninstalled and reinstalled the app multiple times. Google Pixel 8 pro phone.

I've been experiencing this error for over a week in the @British_Airways Android App. I have the same error when logging in on a different phone. But I can log in on BA.com. What's the issue? Can anyone help? Samsung S25+ running One UI v8.0 and Android v16

@BootsUK I have had my refund rejected now as I've given up on trying to hew. This is ridiculous. What am I supposed to do when this is how I receive a parcel from yourselves. Back on the phone to raise the 4th case. Utter incompetence

@brob11 Hi Brett, we're sorry to hear this, please send us a DM with your order number, full name, billing address and contact number for identity and verification reasons and we'd be happy to look into this further as soon as possible. Thanks, Ryan. spr.ly/PrivateMessage

Shocking customer service from @BootsUK . Ordered a home delivery and it was split into two boxes. One was almost fully empty and had been stolen by someone within @RoyalMail . Boots are liable and now on phone for the 4th time as they keep cancelling the case by email.

@RoyalMailHelp I've already called you and you said it's up to Boots to resolve it and the liability doesn't reside with yourselves. At least the postman was apologetic for the apparent theft.

@RATW_official This is so sad to hear. RIP

Currently in Funchal airport and the airport lounge is full @British_Airways - so how does that work when you book business for that privilege?

@British_Airways I called and the agent sees the same issue. He said you're showing hotels that are not actually available. I've changed dates, tried different hotels and the same result. You must be losing business here. I've filled in the forms about 10 times now.

@brob11 Hey Brett, it could be that the availability has changed. If you drop us a DM with the details of the booking you're looking to secure, we'll see if we can help finalise the booking offline. Kelly twitter.com/messages/compo…

I've tried to buy a @British_Airways holiday 4 times... No added extras or complications on the checkout process. Literally clicking through and using their BA AMEX card and I get this every time. It then wipes out everything I've typed and I have to start again😐

@rachmillstravel @bywaytravel @guardian Just completed it and arrived in Tirana today. Thank you for writing that article and inspiring a great holiday! Now a week to explore Albania coming up:)

Excited to have booked my first trip with @bywaytravel and basically copying what I read by @rachmillstravel on @guardian here: #amp_tf=From%20%251%24s&aoh=17146734369778&csi=0&referrer=https%3A%2F%2Fwww.google.com&share=https%3A%2F%2Fwww.theguardian.com%2Ftravel%2F2024%2Fapr%2F27%2Fmy-four-day-rail-and-ferry-adventure-from-the-uk-to-albania" target="_blank" rel="nofollow noopener">amp-theguardian-com.cdn.ampproject.org/v/s/amp.thegua…

@JoeJulians Hah, so was I!! 1991-1998

@brob11 I'm a Southlands school lad so know the area very well!

New local beach 😍

@JoeJulians The Romney Hythe and Dymchurch railway??

This is how I used to get to school sometimes waaaay back in the day

@JoeJulians Hah no way, are you going to Lydd on Sea? I lived in Littlestone, Lydd and New Romney growing up.

@brob11 It is!

@JoeJulians Have you seen anyone guess the right combination anywhere on social media?

Can't wait for everyone to find out who's coming! I'm very happy with who we've got. Bring on Monday. #Neighbours

@British_Airways I think you're definitely having technical issues. Tried to login again and this happened

@brob11 We can't guarantee that online check-in will always be available. Please ensure you've submitted any required travel documents and completed your Advanced Passenger Information. If you've done this and are still unable to check in, you will need to check in at the airport. Imogen

@British_Airways You send a notification to please check in and your app and website display errors. This was the same on the way out and for the last flights somewhere else too. Are you having technical issues?

@tomhfh In his own words "Fake News"

What an image.

Today is the day! Please help me raise money for @surreydocksfarm !! We are abseiling from the roof of the iconic @LloydsofLondon building and need all the support we can get! givey.com/farmabseil