Ankit Grover

@urbancompany_UC terrible experience with washroom cleaning services, bath fittings polish damaged...your liquid slowly damages the bath fittings in 30days and not 3 days for which you give warranty....smart play! Not going to endorse UC to anyone for life

@Pepperfry @PepperfryC what pathetic customer service...order a product on 12th March, and deliver date passed 2 weeks ago...raised complaint...given another delivery date and that too passed now...and then the tantrums in refunding money...wow!

@AxisBankSupport @AxisBank such pathetic service! App isn't working fine, IVR options too are a waste and customer care gives up...wow!

@HDFCLIFE @HDFCLife_Cares ya to samjhado ki mobile number typo correct karne se premium kaise badh jata hai...ya paise wapas kardo,nahi leni tum logon se policy...already wasted lot of energy and have lost trust in your service...so either issue policy or refund my money. Period

@HDFCLIFE arey bhai response dedo...just because you fixed a typo in mobile number, how come that leads to increase in premium? Mai nahi de sakta additional premium because it makes no sense...to ya to policy issue kardo ya paise dedo mere wapas

@HDFCLIFE Let's make some sense of your responses. I purchased term insurance on 30.11, shared all details in application and paid premium. Every info was correct according to me, even if a mobile number had typo, all other contact info like email, address, name was correct too

@HDFCLIFE God forbid what you guys are going to do at the time of the claim. I've said it earlier, it's my hard earned money and I'll not pay anything additional without any rationale or value in return of it...premium increase makes no sense. So, better refund my money. Period.

@HDFCLIFE then how does a change in mobile number can change my premium? You're still not able to explain and just writing it simply won't help...what's the logic behind it? Explain..your responses in point no. 3,5,6,7 are contradictory. If already there are so many issues

@zomatocare @zomato why a false promise made everytime, but saying that this won't happen again. And, when that incident keeps happening...I got a response we can't help...either keep your word or don't commit at all with your customers

@HDFCLIFE @vijaygupta I'm having hard time with you guys...have to say the worst customer experience so far with anyone

@vijaygupta Thank you for your kind words, Vijay. It's always a delight to hear our customers happy. Glad to be of service!

@HDFCLIFE I had an amazing customer service experience that I would like to share. I am an NRI living in the USA and had a policy payout which was stuck for a long time and I wasn’t able to visit India in the last 3 years. I contacted Ms. Jayita Roy from Raipur Branch for help.

Pathetic customer service ever, your competitors are way better in customer service...you guys don't call, don't respond to questions over emails..just keeping money for no reason

@HDFCLIFE why you guys are just finding excuses to fetch more money from me? If you can't issue the policy then refund me my money...isn't that simple to understand? I filled in everything correct from my end, can share the evidence as well...but you don't want to understand

@HDFCLIFE I haven't received any update so far...honestly, do you guys even care? We are talking about a term insurance plan, it is no joke. More than 5 weeks now,my money is with you and I don't have the policy...wth

@caankitgrover Dear Sir, we are working on your concern and shall share update with you via interaction number 009-811-665 at the earliest.

@HDFCLIFE almost 4 weeks since I paid the premium, and still seeking help from hdfc life to schedule my medical checkup and make my term insurance effective...one hell of a customer experience...no response whatsoever

@HDFCLIFE @irdaindia to bring in your notice, hdfc life has taken my money as purchase premium 5weeks ago and now jot issuing policy for the reasons pending at their end, neither returning my money

@HDFCLIFE No response from customer care 18602679999. No conclusive response on emails...keeping my money in your own bank accounts for weeks and still not issued life term policy...what a joke you've made of such important product like term insurance...worst customer service ever!

@HDFCLIFE Shared more details in DL, pls check