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CanalBox Uganda
607 posts

CanalBox Uganda
@CanalBoxUG
Unlimited, Ultra-Fast Fiber Internet to your homes 📞032 610 6800
Block B, Nakawa Business Park Katılım Mayıs 2023
15 Takip Edilen5K Takipçiler

@eric_heights @ZeeroBrain @sylmulinge @mtnug Good day,
Kindly DM us your account name and contact number.
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@ZeeroBrain @sylmulinge @mtnug As for @CanalBoxUG my subscription was active and didn’t have Internet connection for 5 days not renewing
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This is day 2 of reminding @sylmulinge and @mtnug that your internet speeds have been garbage for weeks now and you aren't keen on addressing it.
I hope as you all went to church you asked God to forgive you for the sins you're committing.
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@bravetwino @mandazipapi Good day,
Kindly check your DM.
Thank you.
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@CanalBoxUG @mandazipapi You guys are terrible 😹 I have complained about this for 3 months and no response or effort returned
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@CanalBoxUG @MaamaKampala21 @mkainerugaba This is not a one off "connection error",it's a pattern and am not the first to say it.Have a nice day Admin.
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@iSpartatnt @MaamaKampala21 @mkainerugaba Good day, We do not reduce or restrict internet speeds towards the end of a subscription period. Kindly DM us your account name and contact number so we can check your connection and assist you further. Thank you.
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@MaamaKampala21 @CanalBoxUG.These things of reducing the Bandwidth in the last week of the month should stop.
This is simply another form of thuggery.@mkainerugaba
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@MosesBwana Good day,
Kindly DM us your location and contact number.
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@AnkoOwen Good day,
We do not reduce or restrict internet speeds towards the end of a subscription period.
Kindly DM us your account name and contact number so we can check your connection and assist you further.
Thank you.
English

Hello @CanalBoxUG why is it that when it's a week to the end of my monthly subscription, your Internet is either too slow or not connecting at all????
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@ajoash1 Good day,
Kindly note that the upload speed for this package is 15 Mbps.
Thank you.
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@TooMuchDora Good day,
Kindly DM us your account name and contact number.
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@CanalBoxUG please your internet speed hasn’t been good for the last four days , What’s happening?
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@EmmanuelKiconco @UCC_Official Good day,
Kindly DM us your account name and contact number.
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@CanalBoxUG @CanalBoxUG @UCC_Official one u charge us exorbitantly then u give us very slow speed and even the days we have paid for u can't compensate let's be real @UCC_Official kindly control these guys #comeforyorouter
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@CanalBoxUG @kagyera Your tech guy came over on the weekend, fed me some BS about lines being interrupted by road construction (my neighbors, also Canalbox, have internet meanwhile). He called yesterday saying he was on his way. Haven't seen him. Your games almost cost me my work today. I'm enraged.
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@CanalBoxUG Why is it that when someone subscribes, it takes a bit long to have access to the internet? Sometimes one has to first call the office to get reconnected. Can't subscription be instant like mobile connections?
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@peshjohnsonn @MamaKidongo Good day,
Kindly note that we do not disconnect services on weekends and selected non-working days. Kindly DM us your account name so we can check your router status and assist you further.
Thank you.
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@CanalBoxUG @MamaKidongo You guys turn off internet on some days especially weekend but still expect to get monthly payments 🙄
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@CanalBoxUG bambi please fix the internet . I want to stay home today 🙏🏾😭
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@AngieA50 Good day,
Kindly DM us your account name and contact number.
Thank you.
English

@CanalBoxUG how on earth does a client reach you!!! Service is terrible!!!
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@UCC_Official @NITAUganda1 @CanalBoxUG this is beyond. You can't deceive ugandans that you are giving us a 100mbps speed network which is costly at 110k and we end up getting this👌
As Ugandans, we deserve better than this please

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@OneKavuma Good day,
Kindly DM us your account name and contact number.
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@joshua_mujuni Good day,
Kindly DM us your account name and contact number.
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@CanalBoxUG Since I’ve failed to get a response from your team, I guys when I bring it here it will be given the attention it deserves.
I logged a reconnection ticket with you last week on the 30th of April, today is 4th May and no person from your team is bothered on reaching..
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@thisdecfairy @alvinagume Good day,
Kindly DM us your account name and contact number.
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@alvinagume @CanalBoxUG Since morning I’m not able to do anything, canal box your days are numbered 🤌
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@CanalBoxUG what’s happening with internet? Can’t even open google…
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