CaroleZoom

@SouthwestAir refuses to repair or replace my mobility scooter, damaged on SWA flight DEN/LGA on June 19th. I am unable to move without my own scooter. @USDOT says airlines must compensate passengers for loss or damage to wheelchairs. #disabilitydiscrimination #wheelchairbroken

Re broken wheelchair: waiting to hear from @SouthwestAir for 27 days. Got this DM: Hey there, Carole.... as you are aware, we have already documented your reported damage..., That said, ..., we do ask that you allow up to 30 days to hear back, although it can be sooner....-Katy

@SouthwestAir Are you going to abide by US law? 26 days and waiting...@USDOT On domestic flights, U.S. carriers must fully compensate passengers for loss or damage to wheelchairs or other assistive devices, without regard to rules limiting liability for lost or damaged baggage

Quote from @SouthwestAir today: it looks like you spoke with one of their Representatives a few hours ago. As she explained, since the scooter was not in proper condition when it was checked in, we are not able to replace it. Note: my wheelchair was not damaged when checked in

@SouthwestAir refuses to repair or replace my mobility scooter, damaged on SWA flight DEN/LGA on June 19th. I am unable to move without my own scooter. @USDOT says airlines must compensate passengers for loss or damage to wheelchairs. #disabilitydiscrimination #wheelchairbroken

@SouthwestAir Thanks I sent a direct message to you. Just to share with the rest of the viewers. This is the 26th day after my wheelchair was broken by Southwest and the first contact I have had from Southwest.

@carolezoom We appreciate you reaching out to us, Carole. We're sorry to hear of the situation and for any added burden this has caused. Please send us a DM with your damaged incident report number so we can take a look and further discuss. -Katy twitter.com/messages/compo…

We are sharing this story today in honor of keiki whose father died. We care, and we are here to support you. Call 808-214-9832 or contact@nkoemaui.org to enroll. cnn.com/2022/06/19/us/…

@SuziSteffen Booooo bad idea. People still died pre omicron

@chicagosmayor I think we need to better understand how the law and the jury system is manipulated in service of everything but justice and surely not honoring the sanctity of human life… as in all lives, not just some. This verdict is an abomination.

@GenesisATC @chicagosmayor Well said

Here's my statement on the Kyle Rittenhouse verdict.

Emalia's Table Auction with dining and adventure on Maui starts now! Join us in supporting the needs of grieving children on Maui. In honor of our namesake Emalia who died too young and remains a strong community presence on Maui. emaliastable2021.ggo.bid

@brianschatz Today is mark up for bereavement leave portion of the Build Back Better Act. Please contact @RepRichardNeal to make sure all workers get 5 days of bereavement leave. Thank you for representing all of us!

Today is mark up on the Build Back Better Plan. Tell your Representative: Paid bereavement leave must stay & five days are required — & ALL Americans deserve equal access to leave benefits. @RepRichardNeal Please retweet!

@live_evermore it's time and our voices need to be heard!

@RepRichardNeal Working adults should receive FIVE days of paid leave, effective immediately. Anything less than five days of paid leave is unacceptable. #live_evermore

Have you lost a loved one in the last 15 months? Would you like to take part in a Salem State study on being bereaved during the pandemic? Asst Professor & bereaved mother Sarah Gurley Green would like to help you tell your story. Contact me or sgurleygreen@salemstate.edu

@live_evermore @teengriefsucks At Evermore we are starting a youth advocacy group on bereavement care issues. If you're interested, contact me Carole Zoom carole@live-evermore.org

@teengriefsucks @natalieladams Such an important issue thank you @teengriefsucks

@live_evermore @teengriefsucks Thank you for helping us understand teen grief!

@tonnet Job protection is vital for bereaved families.

I support this idea. It will benefit many, many families throughout the country.