caroline madden

@lv Has someone got?

@cazmads Hi Caroline, thanks for reaching out. Please email your details (including your X handle) and the reason you’re getting in touch to LVGICares@lv.co.uk and we’ll take a look. ^Sam

@lv your live chat isn't open yet and says from 8am?

@lv Done it someone can please respond as want to get car insurance sorted today

@lv No it isn't as I have been trying since 8am and says closed. Can you help?

@cazmads Hi Caroline, Our live chat is open 8am - 8pm. ^Sam

@LVcares says your help is open from 8am but no one on live chat?

@ODEONHelp @ODEONCinemas According to your email this booking has been cancelled but I need?

@cazmads @ODEONCinemas Your seats in the booking are E-8 + E-7, which aren't available on the seating plan. -Kat 🌷

@ODEONCinemas no telephone!!! You have done my booking wrong. I need to speak to someone to cancel and re book???

@ODEONCinemas @ODEONHelp

@ODEONCinemas Email nowbsqys cancelled!!? So do I have a booking or not? And I need to use meerkat code and won't let me re book using it? Absolutely ridiculous messing around. Please sort?!

@ODEONCinemas So why are the seats still showing???

@ODEONCinemas Thank you

@ODEONCinemas I have but I need it sorting today. Ridiculous you can't just call! Can you tell me if booking gone through - WKLRNQZ? And if not release so I can use code again?

@cazmads Hi Caroline, If the DM doesn't work, can you please email us on gs@odeon.co.uk and once you've done so share the ticket ID with us, we will have a look into it this way. -Kat 🌷

@ODEONHelp @ODEONCinemas ?!?

@ODEONHelp @ODEONCinemas It won't let me DM you?

@ODEONHelp @ODEONCinemas ?!?

@cazmads @ODEONCinemas Hi Caroline, please DM us with your booking reference and we'll have a look. -Kat 🌷

@ODEONHelp @ODEONCinemas I have an email confirming my booking but payment pending and seats still showing? Plus only did 4 seats. And now can't remember book as says I have used my meerkat codes and haven't?!

@ODEONHelp I need help???

@ODEONCinemas I need help???

@HumBridgeNews And please stop sending my 89 year old mother threatening letters

@HumBridgeNews No they don't ..

@HumBridgeNews terrible customer svc. No one answers phones. Live chat says should be open, but is closed. How do I make a complaint?