Chris Furneaux

@easyJet I submitted a claim on 4th April as my flight from Gatwick to Palma was delayed by over 3 hours. You have sent a response which appears that you are incorrectly denying compensation but most of the email is missing. There is no details of any decision.

@easyJet oh how you never fail to deliver on a delay. Over 3 hrs on the way out, excited to see how much I’m delayed on the way back. Can I assume I need to get to the airport at the same time in the desperate hope that your huge efforts to bring things forward will pan out?

@easyJet flight over 3 hrs late. Please advise how I claim the compensation.

Sure. If I send you my bank details can you send me some compensation?

@easyjet making it in 6 mins before proper comp. Thanks for taking half the day of my holiday. Your paltry £6 voucher does not cut it.

@easyjet Seriously, still no information??

@ClaimDepar26325 Thanks Melissa. If I give you all my bank details do you think you could send me the compensation?

@easyJet 9.15am from Gatwick to Palma. Delayed by nearly 3 hrs. Why are there no notifications on your app and all looks normal? What’s the reason the delay?

@easyJet DM told me nothing and pointed me to a link for a site that doesn’t recognise my flight number. I’d like a proper explanation of this delay and details of how I can get compensation. Why is it delayed for so long?

@cfurneaux Hi Chris, thank you for reaching out. I'm sorry that your flight is delayed. I have sent you a DM, please have a look. Thanks, Sami

@ThreeUK How does your switching to Vodafone work? I’m regularly in central London and struggle to find a signal.

@CitizensAdvice @ExpediaHelp Please can I have a response to this?

@Expedia Loyal customer that regularly books hotels with you, member of the loyalty programme. Just saved money by using a different device and not the app to make a booking as if I wasn’t a previous customer. Shouldn’t I get the best prices by using my account?

@CitizensAdvice @CitizensAdvice please can you advise how I can have this looked into? @Expedia just ignore my messages.

@CitizensAdvice Please can you advise on the legality of the above. In particular the advertising of ‘member prices’ implying a discount is being given over a non-member.

@ExpediaHelp @ExpediaHelp Please update

@ExpediaHelp I did all this before and it was a total waste of time. Please explain on here. It doesn’t need an itinerary and I haven’t booked this one yet but the same thing happened when I booked my first room.

@expedia @ExpediaHelp @ExpediaUK please comment on the above. Presenting your members with so called member prices that are almost double that of a non member.

I spoke to two different people last time who assured me that the developers were going to resolve this. Today, price on left is not logged in, price on right is logged in with my ‘loyalty’ account. Feels a bit like you’re trying to catch out people who are loyal. Please explain.

@SouthernRailUK Why does it only affect the incredibly rare trains?

Hi Chris. The issue with the overhead electric wires unfortunately remains. I'm afraid statistic isn't something we're able to provide via the social media desk. A list of what we can help with can be found via this link: southernrailway.com/help-and-suppo… For general performance statistics, please see here: dataportal.orr.gov.uk/statistics/per… ^Silva

@SouthernRailUK …so what’s the excuse for the latest cancellation?

@SouthernRailUK And this one? Where can I see your stats on trains late and cancelled?

Hi there Chris, we do apologise for the inconvenience caused. This is due to damage of the overhead wires between West Hampstead and St Albans. Even though this is a Thameslink line some southern services are having to run fast to avoid them being affected further. This service is still running but not for the stations you require. ^TT