James Chenery

@BoyleSports @BoyleSports

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@BoyleSports But did you? You can’t pay out on your new client offers so I doubt you did. Can you provide evidence that you paid this out?

From the bench to the match winner. Ollie Watkins was the hero as his double helped sink Chelsea. We paid out on him and Emi Buendia thanks to Sub Swap.

@BoyleSports Could someone in management please call me regarding your customer service and lack of escalation? Thank youS

@BoyleSports @EmAtack Hi - why do you not pay out on your new account offers (£50 free bets for £10 bet)? And why do your customer service agents put the phone down on customers?

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@BoyleSports Wil you really pay out on this? I recently signed up for your ‘sign on bonus’ which you then refused to award. You customer service agent then put the phone down on me.

@Budget @Budget tagging you otherwise you don’t respond

@chenersuk Hello James! Upon reviewing our case we find that you have been advised of the refund amount of 788.92EUR on 9/3/24 and that it can take 3-5 business days for the refund (credit) to post to your account. ~RG

@Avis @Budget We rented a car for a long weekend from Zurich in early July. It broke down after 2 hours and we were left in the middle of nowhere. No replacement car, no contact and CHF500 of extra cost to get to our destination, 6 hours late! Phone calls and emails go unanswered

@Budget I need this escalated but there seems no-one to escalate to, just back to please email customer service (there is no customer service (they don’t respond)

@chenersuk Hello James! We apologize for the issues you have encountered. Please, DM us your rental/reservation number, name listed, relationship to the renter and email address, so we can look into this for you. ~RG

@Budget More importantly this isn’t about what Budget charged me, this is about you leaving me and my partner in the middle of nowhere, taking the keys to the car and not making any contact whatsoever for the period of our supposed rental. We then had to fend for ourselves.

@chenersuk Hello James! We show that you have been refunded what Budget charged. For your prepayment to be refunded you will need to reach out to the travel agent you booked and prepaid through. ~RG

@Budget This is a partial refund and no detail of how it’s been arrived at (despite asking). Please confirm on the full refund and compensation.

@Budget @Budget That’s not the case. I have not received a refund you have provided no detail on the full refund or compensation. You have told me to contact an email which is not monitored or answered. I have reached out to my travel agent and…they also received no answer from Budget!!

@Budget Thank you for responding to my DM. The issue is still not resolved - I cannot contact Budget in Switzerland, they never respond. A friend visited the Zurich office in person and still nothing. I need this escalated at Budget HQ or to management in Europe.

@Budget Thank you, I have just done that and look forward to a response.

@SouthernRailUK Hi - yes, both say pending still.

@chenersuk Hi James. Do you have access to the accounts for the smartcards, and if so is there any update showing under the Key Smartcard section? ^Nat

@SouthernRailUK I am waiting for 2 Key Smartcards for my kids and showed their ID at the station over 10 days ago but still nothing?

Hi - I do and they both say pending still.

@Cashplus @Jarvdesign July 2021 and still no Apple Pay functionality on Cashplus?? Clearly no plans to add it I guess?

@Jarvdesign Hi Chris, To activate the contactless feature you'll need to use your card with chip and PIN first. If you're still having problems after doing this please call us on 0330 024 0924 and we'll replace your card free of charge. Kind Regards, SL

@AllRounderCrick how do I cancel my order from November since it’s clearly missed Christmas now?