Cheryl Chepusova

The space that exists between hearing "you're too skinny" and "you're too fat" from Chinese aunties is as tiny and imperceptible as the difference between them saying "you're not allowed to date" and "where are the children?"

@HSBC_HK Are you sure? I've been trying to use my account in the US and my transfer limits have been set to zero and I'm unable to change them. I can't use the account at all.

@minicooly @HSBC_HK This is exactly what has happened to me! Limit was changed for no reason and now I can't send any money. HSBC has so many issues.

@HSBC_HK I can't change my daily transfer limit , which was changed for whatever reason by you. Now I can't even transfer hkd40 to someone. What the hell. That's it I 'm moving to Citibank.

@HSBC_HK I'm overseas and my limits for FPS or transfers has been reset to zero. Called long distance to Hong Kong several times but customer service over the phone is incompetent. Please help. I'm able to transfer money between my HSBC accounts only.

@UPS I've called so many times today and can't get through to someone about a package you've lost for 3 weeks. Any pointers on how to get help? Dead ends when I call and online tracking shows nothing. I've called several numbers.

@DropboxSupport How do I know when it will downgrade? What happens to all my files when it downgrades? Ah, this is nerve wrecking.

@cherylyau Hi Cheryl, thanks for reaching us here! Due to the way that in-app purchases are handled, you'll need to wait until the end of your current subscription before you can upgrade again. Once it downgrades, you can re-upgrade again from here: dropbox.com/upgrade Hope this helps!

@DropboxSupport Hi! I need help updating the billing info on my account. I don't want to subscribe through the Apple app store, but I can't changed the payment method. I canceled the subscription altogether because I can't choose the credit card I want. Please help?

@hm_custserv My order hasn't shipped in over 2 weeks and I called your customer service for a solution, but I only got through to someone really rude and condescending (they might need some training). Any chance you're in a mood to help?

@Ashdelish @hmusa @hm This happened to me! Apparently, this is normal and I was supposed to expect this and the company is extremely unapologetic and condescending about it, so it's a good thing you couldn't get through to someone from H&M just so they could demean you for fun and still not ship it.

Wow @hm really knows how to turn people away as customers. I've never encountered such obnoxious customer service. This is a new low, even for 2020.

@hm So cool that you guys failed to ship my order to me, your customer service wouldn't even help and hung up on me, and my child has no halloween costume. I'm absolutely appalled and it's been a while since I've come across such terrible customer service.

@MigueFernandez @fully_us I've had the same experience. The desk top shipped separately and came the following week. But now I don't have screws. I have all the pieces but they didn't send me any screws so I can't assemble it.

@fully_us I can't wait 5 business days for a reply of why my shipment is missing the most critical part of the desk: the desk top piece! My buying experience has been the absolute worst! My order # 300055721 Please contact me.

We are incredibly proud to support so many people who started working from home in the last two months. We truly have the best customers!

@fully_us Hi! I've been trying to reach out about missing parts in my order. Please send me the hardware so I can assemble my desk!

@DropboxSupport I keep getting asked to check the forums, but this was a glitch on your end. My capacity suddenly was reduced. This also happened to someone else I knew randomly and they said Dropbox fixed it immediately for him. I have 3 ticket numbers and no resolution.

@DropboxSupport I had 3GB removed from my DropBox 2 weeks ago and I've written 3 emails to resolve it but haven't heard back. Can you fix this please?

“Suspending the bill is not enough”, says one protester. In #HongKong’s third mass demonstration in eight days, nearly 2 million people marched to insist on the withdrawal of the #extraditionbill. sc.mp/3r7v

Nearly 2 million protesters flood the streets of #HongKong. Unsatisfied with Carrie Lam’s apology, they demand nothing less than a withdrawal of the #extraditionbill and her resignation. sc.mp/gsue

@ShippingEasy how come I can't select Media Mail as one of the USPS options? So frustrating

Lesson learned: don't be young and cool and use a young company like @Betterment to handle your money – protect yourself and go with a safe large company instead. You'll have much less headache and won't get ghosted by their (lack of) customer service. #Nightmare

@Betterment can you please reply my emails and release my funds? I really really want to get my money out of Betterment but the request is being ignored.