Bradford Clements

@do36700 @bertogliat @StubHub @TeamStubHub You seem really smart and kind

@clementsbrad4d @bertogliat @StubHub @TeamStubHub They are a dime a dozen in Las Vegas

Why did @StubHub @TeamStubHub refuse for 10 months to refund my client $.01 of the $5,600 refund he was entitled to and then admit at the end of arbitration that he was owed all $5,600? How did it feel when the arbitrator awarded my client $35,000 and further ordered you to pay $30,000 in arbitration fees?

@LVREChronicles @Mazen_Hammoud @StubHub @TeamStubHub What is wrong with you?

@clementsbrad4d @Mazen_Hammoud @StubHub @TeamStubHub Sounds like you lying to people. Why don't you tell us how much of the attorney fee award that you're client "got" ends up in your pocket. And when you're done with that tell us where this additional $30,000 in "arbitration fees" StubHub was ordered to pay is memorialized.

@Pre_Malone @StubHub @TeamStubHub Haha good call on AT&T. Wish I could say more

@clementsbrad4d @StubHub @TeamStubHub they're in my personal top ten of companies I'd like to see bankrupt and top execs die poor and homeless. #1 may be Wells Fargo or AT&T

@TylerGetsay He didn’t just get a refund. He got a full refund + cover (additional amount to purchase comparable tickets) + interest + attorney fees. What else is missing on breach of contract damages?

I love lawyers. but they do brag about winning $35k when their actual client gets essentially nothing but a refund + has to front their cost/the risk. Contingency is totally fair but should be disclosed IMO.

@TylerGetsay Um, what damages is a client supposed to win on a breach of contract case besides actual and consequential damages and attorney fees?

@Pre_Malone @StubHub @TeamStubHub They’re not #1??!! Who’s #1?

@clementsbrad4d @StubHub @TeamStubHub HAHAHA great to hear and fuck @stubhub to hell. They are in the top 10 list of deserving to be hacked companies and suffer greatly.

@LVREChronicles @Mazen_Hammoud @StubHub @TeamStubHub Sounds like a cool quote

@clementsbrad4d @Mazen_Hammoud @StubHub @TeamStubHub If if's were fifths we'd all be drunk.

@LVREChronicles @Mazen_Hammoud @StubHub @TeamStubHub If my client had been paying me an hourly rate, then the attorney-fee award would go to my client. It is the engagement agreement between the attorney and client that determines what happens to an award of attorney fees. The arbitrator does not control that.

@clementsbrad4d @Mazen_Hammoud @StubHub @TeamStubHub I'm not seeing where your client made 30k. It says he got his 5600 back plus interest and your attorney fees. Punitive damages were specifically denied.

@phila76 @StubHub @TeamStubHub I’ll post soon about their CFO bragging in earnings calls about all the interest they make off of cash they’re sitting on (including tons of cash that they should have already paid out in refunds to buyers and in payments to sellers for completed sales).

@clementsbrad4d @StubHub @TeamStubHub Some of their upper brass need to go to prison

@JFarq86 @StubHub @TeamStubHub How did you arrive at that conclusion when I got my client full actual and consequential damages and interest on a breach-of-contract claim? You are absurdly hateful and a net drain on society

@clementsbrad4d @StubHub @TeamStubHub My life is great. You are getting pissy bc I exposed that you are one of the plaintiff lawyers that cares more about yourself than your clients.

They do not “typically” do any such search for high-demand events. They knew the seller was dropping the sale a month before the game, and intentionally chose to not notify my client. They then gave him 400s replacements when he had the nicest 100s. I’ve written a ton on this. You have the arbitrator’s order who found obvious liability. Please read

@kkhach @clementsbrad4d @StubHub @TeamStubHub Interesting because Stubhub TOS basically says they will look for equal or better seats for you or give you a full refund. Typically they do search up until gametime in hopes prices drop. What did they do “wrong” vs their TOS here?

@Dtgreat13 @StubHub @TeamStubHub I have to work within the system we have. I didn’t charge my client a cent, advanced all fees and expenses, and took the full risk that arbitrator would award no fees even if my client won

@clementsbrad4d @StubHub @TeamStubHub I hate systems that are allowed to be put in place where this even has to involve an arbiter and attorneys, with NO PENALTY to the side who is CLEARLY stacking the deck against the consumer.

It was a Texas arbitrator who had a long career in insurance defense. He applied Texas law (while claiming he was applying California law) to segregation of fees. So I got hit there. We have haters on here saying I somehow should have done more for my client and made too much money

I assume this is CLRA litigation, that’s a crazy low fee award and typical of AAA arbitrators who don’t have f_cking clue as to how much work goes into a consumer case like this. Last attorney fee motion I did in AAA for prevailing party in lemon, arbitrator decided lodestar wasn’t appropriate for a “simple” case and cut my fees like crazy. The kind legal error reversed on spot in court. One of my ultimate long term projects is to collate arbitrator rulings with comically bad legal analysis and see if shaming AAA will help, as we obviously have no recourse against almost any arbitrator ruling.

@Dtgreat13 @StubHub @TeamStubHub Do you not want attorneys to help out the consumers who are screwed over and can’t get a cent on their own? You hate all attorneys?

@clementsbrad4d @StubHub @TeamStubHub Well congratulations to StubHub for being gigantic anti-consumer asswads, and all the attorneys and arbiters who make a bunch of money off them leaving miserable fan experiences in their wake.

@Dtgreat13 @StubHub @TeamStubHub SH’s counsel withheld many key recordings, correspondence with the seller, and policies. Everything was a battle to obtain

@clementsbrad4d @StubHub @TeamStubHub All the bullshit extra language that takes up 4/5ths of the arbiter's ruling is an absolutely unnecessary word salad just to complicate things for no reason. I'm pretty sure all the "legal" filings leading up to arbitration were the same.

The user agreement actually allows small-claims court too, but a pro se consumer would be going up against Holland and Knight and trying to apply California law against experienced counsel who do these cases all day every day. That is a mismatch. Attorneys won’t take the case bc of caps in small claims court

@clementsbrad4d @StubHub @TeamStubHub My point is the dirty part, the fine print in ticket sale agreements, mandatory arbitration. Which is made artificially complicated for a common person to successfully navigate on his own to get his rightful refund. It takes small claims court off the table.

@JFarq86 @StubHub @TeamStubHub If you had the receipts, you could redact. You don’t have the receipts.

@clementsbrad4d @StubHub @TeamStubHub I don’t violate confidentially provisions, nor do I need to justify myself to you. You are boasting about a ruling that did far more for you than for your clients. In the most consumer friendly state in the country you failed on treble damages.

@redrummagesale @StubHub @TeamStubHub Unfortunately, in that first case I had against StubHub, the arbitration didn’t know about their full pattern of conduct. He did not award punitive damages, but I’m hoping he will in future cases when I can show the pattern of conduct across my full group of cases.

@clementsbrad4d @StubHub @TeamStubHub I hope whatever the fines are they are enough to deter future unethical practices.

@JFarq86 @StubHub @TeamStubHub Post arbitrators’ award providing punitive damages in an individual consumer case then. I’d be happy to see the receipts of your expert advocacy and learn from you — if the receipts exist

@clementsbrad4d @StubHub @TeamStubHub Actually, I do know how things work. Quite well. I’ve handled these cases from both sides in court and arbitration.