Neel Vartikar

What makes digital products like Snapchat, Instagram or the iPhone so addictive and industry-shaping? Dive into the neuroscience behind successful digital products linkedin.com/pulse/neurosci…

Mastering layered moats is key in today’s tech world. Giants like #Amazon, #Google, and #Facebook build complex barriers. Newcomers innovate with unique layers: #TikTok’s AI, Temu’s gamified shopping, and Shein’s real-time fashion. linkedin.com/pulse/new-fron…

Jeff Bezos: "When the data and the anecdotes disagree, the anecdotes are usually right." In an interview with Lex Fridman, the Amazon founder shared this key insight on understanding customer needs. Bezos explains that in these cases, "it doesn't mean you just slavishly go follow the anecdotes." Rather, "you go examine the data because it's usually not that the data is being miscollected, it's usually that you're not measuring the right thing." The key is truly understanding "what are the demands of customers in our market." Even uncomfortable truths. He shares an early example at Amazon where metrics showed customer service wait times under 60 seconds. But "we had a lot of complaints that it was longer than that. And anecdotally it seemed longer than that. I would call customer service myself." So in a weekly business review meeting, when the data was presented, Bezos called customer service on the spot. "We just waited in silence." The actual wait time was "really long, more than 10 minutes." This shows the importance of being data-informed rather than data-driven. Metrics shouldn't be blindly followed without connecting them to actual user experiences. As Bezos says, "you have to get people’s attention and they have to buy into it, and they have to get energized around really fixing things." The takeaway for product managers is clear - qualitative user feedback reveals where your metrics may be missing the mark. Dig into those signals, understand what users really care about, and be ready to fix things even if it means facing hard truths. TL;DR: • Anecdotes show where data metrics may be flawed • Be data-informed, not just data-driven - connect to real user experiences. • Example: Amazon wait time data was wrong compared to user complaints

Startup advice in wild times: 1. Build for big, but untapped markets 2. Chase problems not trends 3. Ensure greatest technical flexibility 4. Define a sustainable business model 5. Put customers first always 6. Build a great team and enjoy the ride

Software works at scale when it’s as simple as possible. Every click is friction. Every new mental model is friction. Every component of pricing is friction. Every question of trust or security is friction. Whatever you choose to build, the simplest software usually wins.

The power of perspective! #art #design #psychology

Today with @emblebi, we're launching the #AlphaFold Protein Structure Database, which offers the most complete and accurate picture of the human proteome, doubling humanity’s accumulated knowledge of high-accuracy human protein structures - for free: dpmd.ai/alphafolddb 1/

To put Indian IT Services exports in perspective - at ~$170B it exceeds Saudi Arabia's oil exports in value All in a matter of 30 years starting from scratch!

NYC IS BACK, BABY

Delighted to be a part of @LTI_Global and look forward to apply @Cuelogic capabilities that we harnessed over the years around product development, scaling exponential technologies and strong engineering culture on a much larger canvas. #acquisition

Excellent: The visual effect of this perspective on juggling.

Simplicity in enterprise software: Before 2010: didn’t matter 2010-2020: a differentiator 2021+: table stakes

10 things a software-driven business needs to become and remain a leader linkedin.com/pulse/10-thing…

This exhibit is filled with art made entirely by AI twitter.com/mashable/statu…

Posting an updated list of doctors to advise and help mild covid patients (who do not meet admission criteria) So far we have fielded 600+ calls from people all over India. The need of the hour is immeasurable and the service is free and pan India. Please share and amplify!

Fighting misinformation be like.... twitter.com/urupzia/status…

Closing your first enterprise sales deal when you’re a startup.

One of Amazon’s first customers in 2005 paid with cash: “They took two $100 bills and put them inside a floppy disk. And then they mailed us the floppy disk.” ~Jeff Bezos

End of an era: --0 to $1.5t (nobody in history); --Turned biggest cost centers into profit centers (nobody in history); --Established recurring revenue relationship w/82% of US households (nobody in history); and --Hired 500k+ people in 12 months (nobody in history) #Bezos

The self-desinfecting door handle, invented by startup @cleanmotion_ch. A remarkable #CES2021 innovation @sebbourguignon @alvinfoo @KirkDBorne @FrRonconi @TerenceLeungSF @ronald_vanloon @jblefevre60 @evankirstel @mvollmer1 @HeinzvHoenen @haroldsinnott @spirosmargaris @harbrimah