Hayley Montgomery

@tylerthecreator London 22/06/25 💚

thank you to everyone who came to a show. europe run was amazing. thank you.

@McDonalds @McDonaldsUK Cardiff you have done me dirty! Putting a regular latte in a large cup and charging me extra for the privilege! Should have gone to @GreggsOfficial for brekkie!

Proudly displaying Seb’s yellow flower for #DayOfReflection #DiwrnodOFyfyrio 🌼 @YsgolPenyPil @Blwyddyn2pyp

@YsgolPenyPil @Blwyddyn2pyp Proudly displaying Seb’s yellow flower for #DayOfReflection #DiwrnodOFyfyrio 🌼

Totally messaged around and fobbed off. Even lies being made that I asked for a refund rather than wait for the wireless airpods. And low and behold refund email magically appears! Vile company and I will make sure everyone knows it. Including your CEO.

@curryspcworld shocked & disgusted at your poor service and customer care.You miss sold air pods as wireless.I returned them&was promised the wireless ones.Nearly a month later and 3 complaints you still have my money and I still have no air pods!No emails either!

@NintendoUK please help!My son’s Switch Lite has a blank screen&doesn’t seem to charge.Tried hard reset but just get a Nintendo logo for 2secs then a black screen. It’s not the charger as my daughter’s works fine. It was purchased Dec 2019 but I’ve lost the receipt.What can I do?

@MichaelaCoel I don’t tweet often, but when I do it’s because I really want to share my thoughts&opinions.Just finished I May Destroy You and I’m so sad.Not about the ending,it was perfect,I’m sad because I can’t watch it forever.Pls give us more.You are brilliant.

@UK_CAA Hi. I paid for my package with a mix of debit card and credit card payments. How do I apply for me refund?

We expect refunds for direct debit payments to be made within 14 days and have a new process launching on 7 October for other payment methods, which will reduce the time it takes to get your refund. We aim to process these refunds within 60 days. More at: thomascook.caa.co.uk/customers/if-y…

More than 100,000 #ThomasCook customers have now been returned to the UK in the first week of Operation Matterhorn. Further information is also now available on the refunds process. We are expecting to refund around 360,000 future bookings. caa.co.uk/News/Week-one-…

Scammers are contacting Thomas Cook customers in order to steal personal and financial details, whilst pretending to assist with refunds. Check out our advice before giving any information out.

@TUIUK @TUIGroup please can you help? After losing our Thomans Cook hol, for 25/09, we have booked TUI holiday for 29/09-flying to Malaga. But when we we try to book seats there are no seats together on the outward flight. My 6&11year olds wont want to sit alone next to strangers

@danchelles79 @girlees 😔

@cuppacha @girlees We are supposed to fly Wednesday too , we in same boat too 😞

It’s going to be a longggggg night 😩 I’ve been refreshing my feed constantly all day! Whose with me ? #thomascook

@kpwhitu0 @planespotterbhx @LTigzW @ThomasCookUK Due not did

@kpwhitu0 @planespotterbhx @LTigzW @ThomasCookUK I’m with you. Did to fly Weds. Annual leave starts Tues. Kids are excited. The only option will be to get a loan to source an alternative holiday! So we will still be out of pocket. It’s could take months for a refund. Waited a year for this.

@ThomasCookUK any chance of any meaningful information? I’m supposed to fly on Tuesday and need to know how to tell my excited kids that they’re not going on holiday! People are more irritated by the complete lack of information and disregard for customers.

@Dandes @Mollie_robo_134 @ThomasCookUK This breaks my heart. I’m due to fly to Turkey Wed, but I can get my money back later on. I’ll get a loan to take my family somewhere in the meantime. It’s annoying but I have options. Your wife & so many others won’t have options. I am so sorry. I truly hope for a good outcome.

@Mollie_robo_134 @ThomasCookUK My Mrs is a manager, she's been in tears today, idolises Thomas cook and has done for 20 years.

@kimmylou1984 @ThomasCookUK I am in the same boat. Refund is all well and good but it can take weeks/months. Plus I’ve got nearly 3 weeks off work with no money to buy a new holiday and 2 excited kids to let down.

@k1rkw4rd @ThomasCookCares @ThomasCookUK Same. We are due to fly off on Weds for a 2 week hol. Seems to be that we would have to apply for a refund from ATOL but that could take months so without money, can’t book a replacement holiday. So three weeks off at home, with 2 very disappointed young kids

@bowdav1 @ThomasCookUK Absolutely. But explain that to 2 young children who are excitedly packing their cases. It affects everyone in some way.

People worried about not being able to go on holiday due to @ThomasCookUK issues. What about all the staff that are likely to lose their jobs and possibly their houses. #getreal #itsonlyahiday #itsajob