Dave The Rave

@fabuleax @Napapijri If you had an email saying your refund is due within 5-7 days, check the date on your banking app for the day you placed your order as the refund might show on that date or just after. Never had this before with any refunds, but I scrolled back on my app and found it there

@Napapijri two orders returned confirmed on tracking .. no refund … no response to email and after long wait holding for customer services the line cuts off, not the service I would expect from this brand!

@Napapijri I see no option to send a message?

@davidlawrence85 Hi Dave, please send us a private message and a member of our team will get back and support further. Gemma Napapijri team

@Napapijri I am waiting on a refund from 28th January that should have taken 5-7 days. I sent an online enquiry with no reply and just wasted 25 minutes on hold to get through to a message advising of a system issue. Terrible. What do I need to do to get this resolved?

@krispykremeUK How is it possible that on Wednesday evening raspberry glazed doughnuts were added to an order then today when collecting the order we were advised that this doughnut is now discontinued? And the guy in the shop knew this information Tuesday morning. Very disappointing

Today's looking sweet—grab a dozen for just £12! It’s the perfect excuse to share the joy with friends and family and indulge in your favourite doughnuts.✨ Shopping online? Use code 'WONDOUGHFULWEDNESDAY' Shop now: bit.ly/3uPy31S

@sonos I’ve spent all morning resetting all my devices and starting again only for the app to still not be finding my system. Everything has been ok for years but since the latest app update it’s hit and miss. Very frustrating. It seems I’m not the only person either #sonos

@collectingcars_ @TGE_LDNM Ikea spec to join the Pista

*ENDS TONIGHT - NO RESERVE* This Ferrari F12 Berlinetta is a unique example of a landmark supercar, boasting a bespoke ‘Tailor Made’ specification and superb provenance, and presented in as-new condition. Details: collectingcars.com/for-sale/2013-…

@ClothingDealsGB @SneakerDealsGB 19.33 with app25 code using the adidas app

Ad: The adidas Essentials 3-Stripes Tricot Track Top is down from £42.95 to ONLY £20.62! Code “ADI20” here => prf.hn/l/7RvO9NG XS/S/M/L/XL/2XL/3XL

@VirtualAstro Just seen it in Norwich

Starlink will be over the UK in the next 5 minutes.

@Homebase_help @0hdannyboy I’ve had a DM to say my paint order has been dispatched to the courier 3 days ago then just now an email to say you can’t fulfil my order and I’m being refunded within 7 days. So what option is it?

@0hdannyboy Hi - Your paint order is with our supplier who has received a huge number of orders in the last couple of weeks.  We are working with them to get orders fulfilled and we will send you an update by email in the next 48 hours.

@katie1989smith @Homebase_help @amanda_ginnings To give you some idea I placed an order 14 days ago for delivery within 5 and I’ve still not received it 🤷🏼‍♂️

@Homebase_help @amanda_ginnings Can you reply to my dm please :) just wondering about delays on delivery said 2/3 days but it will be day 3 past my delivery date tomorrow and not heard anything so would like yo know the real time scale please?

@Homebase_help I sent a DM 2 days ago with no response. Please cancel my order 4071244569 and process the refund. I have since got the paint from somewhere else as I have heard nothing from you. I no longer require it. Please sort this ASAP as I do not want to have to send the order back!

@davidlawrence85 Sorry for the confusion, please DM us via @Homebase_Help. - Rachel

@Homebase_uk I placed an order last Tuesday afternoon and was advised on the email ‘Delivery within 5 days, from 7am - 8pm.’ It has still not arrived. Can I get an update please?

@maz86 @Homebase_uk Mine is an order paint. I had planned to decorate Monday and Tuesday as I was off work. I have now bought it elsewhere so I can get on with it this weekend. Meaning most of it will have to be sent back when it does finally arrive. That will be another saga no doubt 😩

@davidlawrence85 @Homebase_uk 😩😩 yeah I’d tried to DM the help one 🤷🏼‍♀️ it’s not even been opened! My order was put in a week ago and some of it was due within 3 days and no sign of anything. Frustrating that they’ve no tracking! It wasn’t a cheap order 😖

@maz86 @Homebase_uk Was it the Homebase help one? I’ve not heard back yet. But I don’t hold out much hope as my online enquiry form from last Friday hasn’t had any response as yet 😩

@Homebase_uk @davidlawrence85 Did they get back to you? I DM’d that page already and can’t get a response 😩

@LM070600 @Homebase_uk 😂 that’s encouraging to hear

@davidlawrence85 @Homebase_uk Wouldn’t bother DM they don’t reply

@Homebase_uk How can I DM you?

@davidlawrence85 I'm sorry to hear this. Please rest assured that we are working hard to get your order to you as quickly as possible. I would like to get you more info on your delivery, please can you DM us the order number and full delivery address? - Rachel

@SamHughess3592 @Homebase_uk I think you can only DM them if you follow them and they follow you back

@SamHughess3592 @Homebase_uk Same, I have filled in 2 contact forms, sent 2 tweets and heard nothing. My delivery was due within 5 days from last Tuesday and it still hasn’t arrived or been an update

@Homebase_uk I placed an order Tuesday afternoon and was advised on the email ‘Delivery within 5 days, from 7am - 8pm.’ Does this include weekends? Will I get an email to advise what day it is going to be delivered? Thanks

@virginmedia any idea why Instagram runs really slowly when using my broadband? Everything else works fine and as soon as I switch to 4G it’s fine and it all loads quickly. Google suggests I’m not the only person who has this issue either