Martin Deller

@steve_lamacq @BBC6Music not heard Geneva in years. What a song. What an album that was. Great days of 1997

@JustEatUK my order on 30/12 never turned up. have asked for a refund. It was £30 order and you’ve only sent me 15% off voucher valid until next week. Just want my money back. Not good enough

Health ombudsman Rob Behrens warns that the “toxic” culture in the NHS is undermining patient safety - my report for @thetimes as part of Health Commission thetimes.co.uk/article/toxic-…

Can find the report here ombudsman.org.uk/spotlight-seps…

Important words from @SepsisUK Ron Daniels following the publication of our @PHSOmbudsman report. Too many people are still dying from #sepsis.

‘I recognised these tools of intimidation which they use’ Paediatrician Dr Ellen Kriesels told #BBCWATO about her experience when raising a complaint to NHS executives NHS ombudsman Rob Behrens then called for a wholesale review of NHS leadership bbc.co.uk/sounds/play/p0…

@Se_Railway the 22:52 from Victoria to ramsgate is getting later and later. No info at station.

"Those who lost their children deserve to know... how it was that doctors were not listened to... Good leadership always listens, especially when it’s about patient safety." @RobBehrens1884 comments on the Lucy Letby verdict : ow.ly/W7zo50PAOTe

@Wavingcloud @aha_com Defo to Coldplay

@dellerm @aha_com I can track a progression from a-ha to Muse.

Shush now, @aha_com on BBC4.

Another major review out today into @uhbtrust. See our response here. #patientsafety #makingcomplaintscount

My copy for @PA on the damning @PHSO report out today which says there is "ingrained defensiveness" in how the NHS responds when patients die avoidably or are harmed independent.co.uk/news/uk/nhs-go…

It staggers me that the patronising approach to patient voices persists with structural barriers preventing patients’ insights from improving patient safety as identified in today's PHSO report - see my full response at patientsafetycommissioner.org.uk

What panel would wish for with magic wand: Change current "toxic" culture of medical staff. Stop punishing people for making mistakes. Prioritise safety - staff say they do, but actions don't show it. Mutual respect between clinican/patient. #PHSOPatientSafety @PHSOmbudsman

"this must never happen again" is too often the phrase when NHS scandals hit the papers - yet failures are repeated @PHSOmbudsman on its flagship patient safety report

We welcome and endorse the recommendations @PHSOmbudsman made today in their report, ‘Broken trust: making patient safety more than just a promise’. - See our full response here 👉avma.org.uk/news/broken-tr… #PHSOPatientSafety #PatientSafety #Accountability

Landmark day at @PHSOmbudsman as we publish our patient safety report ‘Broken trust: making patient safety more than just a promise”. Too many people are still dying from avoidable mistakes in care. Please read the report below. #phsopatientsafety

Our new report sheds light on the expectant and new mothers who have been failed by #MaternityServices. It features stories from mothers who’ve been put at risk, and practical advice for those who find themselves in a similar position. Read more: ow.ly/nJ2R50NtthA

@tw_people @RachelLK @BriteEyedViolet @helsdell You were a willing victim

@RachelLK @BriteEyedViolet 😂 I was kidnapped! @dellerm @helsdell

I actually miss the virtual pub.

On @BBCNewsnight tonight @RobBehrens1884 speaks about his concerns of culture at University Hospitals Birmingham and the NHS reviews about it #patientsafety