Dialpad

Better patient communication isn’t about sending more. It’s about sending what matters at the right moment and making it easy to respond. See how Hopper is making every message count. ➡️ dialpad.com/customers/hopp… #HealthcareCX #PatientExperience

AI that actually resolves customer issues. Not just demos. See Agentic voice + chat agents running in production Thursday. 📅 March 19 at 10 AM PT Register: bit.ly/4sLI3WF #AgenticAI #Dialpad

☘️ Feeling lucky to give back today. Dialers spent time volunteering at the Central Texas Food Bank warehouse, sorting and packing donations for neighbors across Central Texas. 💜 #Dialpad #CommunityImpact

Big news at Dialpad. Brett Reed has been named Chief Financial Officer as we continue expanding our AI-first communications platform for enterprises around the world. Read the announcement: dialpad.com/press/dialpad-… #EnterpriseAI #Leadership #Dialpad

Repetitive tickets slow support teams down. AI can resolve many of them instantly. Dialpad CEO, Craig Walker, talks real world AI support on the AI in Business podcast. 🎧 Listen to the full episode bit.ly/4sJVOFA #AgenticAI #CustomerSupport #AIinCX

Support used to mean “we’ve opened a ticket.” Now it can mean “it’s already fixed.” Agentic AI isn’t just answering questions. It’s diagnosing and resolving issues in real time. 👉 Read it here: bit.ly/47bQNwO #AgenticAI #CX #CustomerSupport

Dialpad’s vibe this week at Enterprise Connect 2026 is pretty clear: AI-first communications, not AI bolted onto communications. They’ve been leaning hard into their real-time AI stack — transcription, coaching, sentiment analysis, and call summaries happening live while the conversation is happening, not after the fact. The pitch is that every call becomes usable data for sales, support, and operations. The interesting angle is how they’re tying that into contact center performance — AI surfacing next best actions, coaching agents mid-call, and feeding insights back into the business. In other words, while a lot of vendors are talking about AI assistants, Dialpad is framing it as AI embedded in the conversation itself. The broader strategy feels pretty straightforward: turn every phone call, meeting, and customer interaction into structured intelligence for the business. Not a bad place to be in a world where every company suddenly wants their communications platform to double as an AI insights engine. 📞🤖 @dialpad @cwalker123 @enterprisecon #enterpriseconnect

Enterprise Connect Day 2 delivered 🔥 Packed booth. Nonstop demos. One big question we kept hearing: What does AI actually look like in production? Final day and we’re not losing steam. 📍 Booth 519 #EnterpriseConnect #AI

Industry analyst Zeus Kerravala just broke down Dialpad’s Agentic AI Platform. 🔥 His latest @SiliconANGLE column explores how enterprises can close the AI execution gap. Read it here→ bit.ly/4bD9Pik @zkerravala #AgenticAI #EnterpriseAI #Dialpad

Enterprise Connect 2026 Day 1 is in the books. Great conversations and lots of curiosity about Agentic AI. Find us tomorrow at Booth #519 and say hi. 👋 #EnterpriseConnect #Dialpad #CX

Healthcare doesn’t need louder AI. It needs smarter conversations. Hopper partnered with Dialpad to replace IVR with Agentic AI that detects post-op risk and gives clinicians full context. 👉 youtube.com/watch?v=0zyOt5… #AIinHealthcare #Dialpad

AI-powered collaboration must be secure and scalable. Join us at #EnterpriseConnect. 📍Keynote - Forum 118 #EC26 #Dialpad #AgenticAI

Where do teams get stuck with AI? Here’s what Dialers are telling us: Ownership. Bolt-on AI stalls. Owned AI scales. Who owns it in your org? #AgenticAI #AIinProduction

🏀 Hey San Antonio fans, #Dialpad is teaming up with the @spurs as an Official Partner of the #I35Series at Moody Center, bringing AI-powered communication to every play, from the court to the concourse to the cloud. Learn more: dialpad.com/press/dialpad-…

Enterprise communication is shifting from tools to intelligence. We're exploring what that means at #EnterpriseConnect. 📍Location: Academy 412 #EnterpriseConnect #FutureOfWork #EnterpriseAI #CommunicationsTech #Dialpad #EC26

Composable CX is replacing monolithic systems. We're discussing the future of contact center architecture at #EnterpriseConnect 📍Booth 226. #EnterpriseConnect #EC26 #ContactCenter #ComposableCX #EnterpriseAI #Dialpad

Fragmentation slows contact centers down. Reporting in one place. Queue health in another. Monitoring elsewhere. So we unified it. One dashboard. Cross-channel visibility. Voicemail in BI. Faster monitoring. Earlier signals. Fewer silos. 🚀 🔗 bit.ly/46FB21d

Yesterday: we launched. Today: it’s in production. Agentic AI built to execute. ROI validated before deployment. Governed from day one. This is enterprise AI done right. Read the blog: bit.ly/4ctlNw2 #AgenticAI #EnterpriseAI #AI #CX #TechInnovation

AI does not scale without trust. We're sharing how enterprises move from pilot to production responsibly at #EnterpriseConnect. Booth 226. #EC26 #AgenticAI

79% of companies adopted AI agents last year. Half are still stuck in pilot. We built the bridge to production. Dialpad advances its Agentic AI Platform with ROI validation, no-code agent building, and real-time governance. Read the press release: dialpad.com/press/agentic-…