Craig Walker

Love the long time @dialpad partnership with @googlecloud and your support @sundarpichai! We’re just barely scratching the surface here. Much more to come!

@Emerj Thanks for the conversation!

Most AI in support stalls because knowledge bases and workflows aren’t ready. Craig Walker @diialpad details how to operationalize on the @Emerj AIinBusiness podcast. Listen for the full disccuion: zurl.co/uqi8c

Support teams are spending hours on requests AI can handle in seconds. That's not a people problem, it's a workflow problem. The real opportunity: free your team to focus on the work that actually requires judgment, empathy, and experience. Check out my conversation with @Emerj’s Dan Faggella about what's working right now: tinyurl.com/2b7ax4f3 #AgenticAI @dialpad

@___4o____ 1-3 are pure gold

10 rules for fundraising that I didn't know the first time: 1. Don’t share with VCs names of the other firms you’re talking to or that have given you a term sheet. 2. Don’t tell a VC what valuation you are seeking. 3. Don’t tell a VC (directly) that you have a term sheet. 4. Backchannel everything: intros, progress, direct opinions (yours and theirs). 5. Do not chase a VC, if they ghost you or act uninterested, never talk to them again. 6. Keep your story consistent, you will ruin the round by sharing inconsistent data (they talk to each other). 7. Never over embellish company dynamics that can be fact checked (Customer claims, etc.) 8. Be in charge of the process, don’t let VCs set timelines or custom diligence requests. 9. Negotiate every detail possible on a term sheet, have a great lawyer with NO VC CLIENTS. 10. Internalize a reality without them, make sure you’re in complete control of the power dynamic. (They're not your friends and you don't need them). Some of these seem stupid or inconsequential, but this is their playing field and they will shit test you. Always remember that they're quite literally retarded and you don't need them.

Fired up to see the new billboard at @Oakland airport. That is 8x school busses of size bring you all the truth:) Let's go @dialpad #agentic #realai

Cannot wait for tomorrow go @Broncos (go @49ers too)…Go @dialpad

Xmas eve podcast is up! Thanks @Metrigy was great connect with you. youtube.com/watch?v=eDNH79… Let's go @dialpad

That's right...first #SanFrancisco is making a massive comeback and ground zero of the #AI revolution...second, the next year is going to be amazing. @dialpad Agentic AI, get ready.

Yet another great team joining with @dialpad ... welcome @spurs to the future of Agentic business communications!

Damn! Gemini...so good to get re-acquainted! You are killing it. Great work @Google

So, DEMOCRATS pass Obamacare without a single Republican vote in the House or the Senate. DEMOCRATS design Obamacare to allow the tax credits expire. Now that the tax credits are expiring— pursuant to the DEMOCRATS’ own plan—DEMOCRATS call this a “REPUBLICAN healthcare crisis.”

Exactly

It’s amazing and all, but I was on JSX the other day and it was a 10th of that speed

Uhm…Wilcox???

🔵🔵🔵🟡 #SmartAndTough #GoBears

Ron Rivera please… #gobears

Best AI product manager on the planet!